Good morning, wondering if you anyone could advise regarding the Freeview signals on my YouView box / BT TV with latest software. Last Friday I started receiving pixelated images and sound, with error YVM302 and has been like this until last night when I now recreive no channels at all even after retuning.
We had a new internal aerial fitted in March inside the loft and usually go off the Sandy Heath transmitter, all was fine and no-one has been in the loft so doubt the aerial would have moved? So far, I have retuned YouView box many times, attempted to bypass the box directly into the TV, checked cables are ok and this morning even factory reset the box all to no avail. I now have no channels at all except for the BT subscribed ones and really am desperate to resolve without paying 100s to another installer as BT suggest..
Is it possible to take a portable into the loft and connect directly to the aerial to verify if its the cabling or the actual aerial that's at fault? No idea what cables I would need if this is possible?