Important Information regarding our Community Forum & Social Media channels

As of July 2023 our Community Forum and social media support channels will be closed.

Support articles for Humax Retail and Sony TVs with YouView can still be found at support.youview.com

Please see the below support information for your box and/or internet service provider

If your box or TV service is provided from BT or TalkTalk, they will provide the full support you need. From 28/10/21, Plusnet will no longer be able to offer technical support for YouView box customers.

To find out who provides your service, check the logo on the top left hand side in your Menu.

BT TV

BT TV Subscription
customers

0800 111 4567

BT Broadband Only
customers

0808 100 6116

Lines open
24 hours, 365 days

Lines open
Mon - Fri: 9am - 5:30pm
Sat: 9am - 2pm

Website
BT TV Support

TalkTalk

Call
0345 172 0088

Lines open
Mon - Sun: 8am - 8pm

Website
TalkTalk TV support

Plusnet

Call
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Lines open
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Website
Plusnet support