{"componentChunkName":"component---src-templates-article-js","path":"/youview-box/recordings/missing-start-end-of-recording/","result":{"data":{"site":{"siteMetadata":{"title":"YouView Support","siteUrl":"https://support.youview.com"}},"contentfulSupportSiteArticle":{"title":"Missing start/end of recording","description":{"childMarkdownRemark":{"html":"<p>We record your programmes based on the start/end times provided by the broadcaster. If the times they’ve given are incorrect, then this will cut the recording short.</p>"}},"articleBody":{"articleBody":"{\"nodeType\":\"document\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"content\":[{\"nodeType\":\"text\",\"value\":\"We know how frustrating it can be when the programme has not been fully recorded.\\n\\nWe record your programmes based on the start/end times provided by the broadcaster. If the times they’ve given are incorrect, then this will cut the recording short.\\n\\nSometimes, the times might have been right, but something might have caused your programme to overrun. For example, if a sporting event goes into extra time. This can push out the next programme. Broadcasters usually try their best to amend the schedule times, but on a rare occasion, it may not be changed in time.\\n\\nThe good news is that with YouView, you can often watch programmes on demand. Check if your programme is available using the search button on your remote. \",\"marks\":[],\"data\":{}}],\"data\":{}}]}","json":{"nodeType":"document","data":{},"content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"We know how frustrating it can be when the programme has not been fully recorded.\n\nWe record your programmes based on the start/end times provided by the broadcaster. If the times they’ve given are incorrect, then this will cut the recording short.\n\nSometimes, the times might have been right, but something might have caused your programme to overrun. For example, if a sporting event goes into extra time. This can push out the next programme. Broadcasters usually try their best to amend the schedule times, but on a rare occasion, it may not be changed in time.\n\nThe good news is that with YouView, you can often watch programmes on demand. Check if your programme is available using the search button on your remote. ","marks":[],"data":{}}],"data":{}}]}},"productReference":{"title":"YouView Box","slug":"youview-box"},"articleCategoryTopic":{"slug":"recordings","title":"Recordings"},"articleSteps":null,"numberedSteps":false,"manufacturerPlatform":null,"articleTags":["missing","start","end","recording","clipped","recordings","catch up","on demand"],"updateDate":null},"contentfulAsset":{"fixed":{"base64":"data:image/jpeg;base64,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","aspectRatio":3.4674157303370787,"width":1800,"height":519,"src":"//images.ctfassets.net/sf0fy8wi3dw7/63hPfI60kXbR2HhIjqoxjL/54187ec95f890cefb7189e1387926410/youview-support-background.jpg?w=1800&q=100","srcSet":"","srcWebp":"//images.ctfassets.net/sf0fy8wi3dw7/63hPfI60kXbR2HhIjqoxjL/54187ec95f890cefb7189e1387926410/youview-support-background.jpg?w=1800&q=100&fm=webp","srcSetWebp":""}}},"pageContext":{"slug":"missing-start-end-of-recording"}},"staticQueryHashes":["1136232959","2744294623","31094879","3631967113","370911686","933346395"]}