{"componentChunkName":"component---src-templates-page-default-category-js","path":"/youview-on-sony/tv-and-remote/","result":{"data":{"site":{"siteMetadata":{"title":"YouView Support"}},"contentfulSupportSiteTopic":{"title":"TV & Remote","slug":"tv-and-remote"},"contentfulSupportSiteProduct":{"title":"YouView on Sony","slug":"youview-on-sony"},"allContentfulSupportSiteArticle":{"edges":[{"node":{"title":"Sony remote isn't working properly","slug":"sony-remote-isnt-working-properly","createdAt":"May 21st, 2019","updatedAt":"June 5th, 2019","description":null,"articleBody":{"json":{"nodeType":"document","data":{},"content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"If your remote isn’t working properly, please see Sony’s support article: ","marks":[],"data":{}},{"nodeType":"hyperlink","content":[{"nodeType":"text","value":"How to troubleshoot a remote control that quits working or does not work properly.","marks":[],"data":{}}],"data":{"uri":"https://us.en.kb.sony.com/app/answers/detail/a_id/29977/c/65,66/"}},{"nodeType":"text","value":" ","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"If you are trying to use the Touchpad remote for the first time and it is not working, it could be because the remote has not been paired to the TV. For instructions on how to pair your Touchpad remote please see Sony’s Support article: ","marks":[],"data":{}},{"nodeType":"hyperlink","content":[{"nodeType":"text","value":"How do I pair my Touchpad remote to Sony's Android TV?","marks":[],"data":{}}],"data":{"uri":"https://www.sony.co.uk/support/en/article/66473"}},{"nodeType":"text","value":"","marks":[],"data":{}}],"data":{}}]}},"productReference":{"title":"YouView on Sony","slug":"youview-on-sony"},"articleCategoryTopic":{"title":"TV & Remote","slug":"tv-and-remote"},"manufacturerPlatform":null}},{"node":{"title":"Finding your Sony TV model","slug":"finding-your-sony-tv-model","createdAt":"April 26th, 2019","updatedAt":"May 31st, 2019","description":{"childMarkdownRemark":{"html":"<p>What model is my Sony TV?</p>"}},"articleBody":{"json":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"If you would like to find out what your Sony TV model is, Press the ","nodeType":"text"},{"data":{},"marks":[{"type":"bold"}],"value":"HOME","nodeType":"text"},{"data":{},"marks":[],"value":" button on your remote control and scroll down to ","nodeType":"text"},{"data":{},"marks":[{"type":"bold"}],"value":"Settings","nodeType":"text"},{"data":{},"marks":[],"value":" and in the ","nodeType":"text"},{"data":{},"marks":[{"type":"bold"}],"value":"TV","nodeType":"text"},{"data":{},"marks":[],"value":" section, select ","nodeType":"text"},{"data":{},"marks":[{"type":"bold"}],"value":"About","nodeType":"text"},{"data":{},"marks":[],"value":".","nodeType":"text"}],"nodeType":"paragraph"},{"data":{},"content":[{"data":{},"marks":[],"value":"Here you can see the Device Name and Model.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"}},"productReference":{"title":"YouView on Sony","slug":"youview-on-sony"},"articleCategoryTopic":{"title":"TV & Remote","slug":"tv-and-remote"},"manufacturerPlatform":null}}]},"allContentfulSupportSitePage":{"edges":[]},"contentfulAsset":{"fixed":{"base64":"data:image/jpeg;base64,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","aspectRatio":3.4674157303370787,"width":1800,"height":519,"src":"//images.ctfassets.net/sf0fy8wi3dw7/63hPfI60kXbR2HhIjqoxjL/54187ec95f890cefb7189e1387926410/youview-support-background.jpg?w=1800&q=100","srcSet":"","srcWebp":"//images.ctfassets.net/sf0fy8wi3dw7/63hPfI60kXbR2HhIjqoxjL/54187ec95f890cefb7189e1387926410/youview-support-background.jpg?w=1800&q=100&fm=webp","srcSetWebp":""}}},"pageContext":{"slug":"tv-and-remote","productSlug":"youview-on-sony"}},"staticQueryHashes":["1136232959","2744294623","31094879","3631967113","370911686","933346395"]}