Best Of
Re: 20/20 Hindsight
I would expect that a clock change checklist of actions and checks to exist.
zulu17
1
Re: Clock has not changed today. Is this being addressed by engineers!?
Good Morning,
We are aware of the issue with the Time on some boxes currently. We are working with TalkTalk to resolve this issue as soon as possible.
Thank you for your patience whilst we investigate.
Kind Regards
Shaun
We are aware of the issue with the Time on some boxes currently. We are working with TalkTalk to resolve this issue as soon as possible.
Thank you for your patience whilst we investigate.
Kind Regards
Shaun
Shaun F
6
Re: Clock has not changed today. Is this being addressed by engineers!?
As far as is known it's only affecting TalkTalk boxes and yes it's being looked into by TalkTalk engineers.
This has just been confirmed to me via their support on Twitter.
This has just been confirmed to me via their support on Twitter.
Clock has not changed today. Is this being addressed by engineers!?
Is this being addressed?
Re: Miss recordings on end or program
@Rob P
I've just watched episodes 1 - 4 of Unforgotten on my T4000 and the recordings were perfect. Maybe a regional thing as I'm on the Crystal Palace transmitter selecting London.
Tim C
1
Re: (BBC) Radio Splash Screen
@josephmckie001 has probably got a BT Pro box.
The issue of lack of on-screen radio programme information on these boxes was discussed in this thread started by @jimb.
jonesh
1
Re: Moving from BT FTTC to Sky FTTC on similar package
@Darren
It may take the box a while to notice the change of ISP, and a soft reset will help it on its way, but:-
The Now channels will disappear;
The EPG will revert to the standard, non-branded, YouView EPG;
The presence or absence of the Prime Video app is a function of the box model, not of the ISP, so it will remain.
I take it you only had BT as your ISP, and didn’t have BT TV? There would be a few other changes if you did.
A tip I always suggest on a change of router is to consider setting the new router to have the same SSID and password as the previous one. Not a consideration for wired devices like the YouView box, but it means you make one change in one place, instead of having to painstakingly reconfigure all your WiFi devices, which this way will instantly connect to the new router.
Just remember, if you ever have to factory reset the router, to remake these two settings afterwards.
It may take the box a while to notice the change of ISP, and a soft reset will help it on its way, but:-
The Now channels will disappear;
The EPG will revert to the standard, non-branded, YouView EPG;
The presence or absence of the Prime Video app is a function of the box model, not of the ISP, so it will remain.
I take it you only had BT as your ISP, and didn’t have BT TV? There would be a few other changes if you did.
A tip I always suggest on a change of router is to consider setting the new router to have the same SSID and password as the previous one. Not a consideration for wired devices like the YouView box, but it means you make one change in one place, instead of having to painstakingly reconfigure all your WiFi devices, which this way will instantly connect to the new router.
Just remember, if you ever have to factory reset the router, to remake these two settings afterwards.
Roy
1
Re: Too many recordings
Roy said:
If both the channels you are recording are on the same mux, you can only watch any other channel on that single mux.
Hmmm... I'm currently recording BBC1HD and BBC2HD which are both on the same mux, but I can still watch ANY other channel live.
skiller
1
Re: Poor signal quality
@YVtyke
I suspect YouView boxes don’t show anything above 100% Signal Strength, so it might be 1000% for all you know, overwhelming the tuner with the electronic equivalent of SHOUTING EVERYTHING EXTREMELY LOUDLY, and thus putting your Signal Quality in the toilet.
SS and SQ are measured on whatever channel you are currently watching, so it is worth getting these measurements for the two channels you find are OK, and reporting them here.
I suspect YouView boxes don’t show anything above 100% Signal Strength, so it might be 1000% for all you know, overwhelming the tuner with the electronic equivalent of SHOUTING EVERYTHING EXTREMELY LOUDLY, and thus putting your Signal Quality in the toilet.
SS and SQ are measured on whatever channel you are currently watching, so it is worth getting these measurements for the two channels you find are OK, and reporting them here.
Roy
1
Re: Poor signal quality
TV channels are transmitted in groups known as muxes. Each mux has its own frequency. 5G interference affects some frequencies but not others
Leave the filter in place and reduce the strength of your aerial signal.
If your signal amplifier can't be turned down, try switching off its power. It might work satisfactorily without. Your signal strength will reduce, but that doesn't matter if your signal quality is 100%.
100% signal strength isn't a value to aim for. It is to be avoided. Signal quality, however, should be 100%.
jonesh
1