Hi all, 

This is the start of releasing many more exciting features, as we aim to create a more personalised experience to help you browse and find TV shows and films that are relevant to you.

More information on the new Home Screen can be found here. 





We now have a full-screen search feature. We can help you find what you're looking for and if it's available on demand or on live TV in the next 7 days.





Settings & Help are still located in the top right corner. To get to it, you need to press up and then right on the remote control.



Thanks,
Sarah

Hi all, 

Please use this thread to discuss the most recent BT Software Update 32.53.0 / 3.7.54 for T2xxx & T4000 devices.

With this release, we have resolved an issue on T4000 devices where users were experiencing buffering/freezing on Now TV Please note that this is a phased release so not all boxes will receive it at the same time. 

Thanks,
Sarah

Hi all, 

Please feel free to discuss and provide feedback about the TalkTalk Software Update 60.48.91 & 72.48.91 / 3.7.54 here.

This is a maintenance release for DN360T & DN372T devices and contains no new features.

Thanks,
Sarah

Hi all, 

Please feel to discuss and provide feedback about the TalkTalk Software Update 60.48.91 & 72.48.91 / 3.6.248 here.

This update contains the following features and changes: 

• Settings and Help location move
• Kids area in the main menu
• Players & Apps merge
• Slight UI change to the on screen keyboard

This update also contains some bug fixes including: 

Thanks,
Sarah

Hi all, 

Please use this thread to discuss the most recent BT software update 32.47.0 / 3.6.236 for T2xxx & T4000 devices.

This update contains change to the Players & Apps menu and some bug fixes including:

• An issue where the viewer is unable to cancel in progress split programme recordings
• An issue where cancelling a recording via the clash management screen failed to cancel the recording and tune to the new channel

Please note that this is a phased release so not all boxes will receive it at the same time. 

Thanks,
Sarah

Hi all, 

Please use this thread to discuss the most recent BT software update 32.47.0 / 3.6.234 for T2xxx & T4000 devices.

This update contains a UI change to Settings and Help where they have been moved to the top right of the screen from the Main Menu, and also a number of bug fixes including:

• Audio drop outs on recording playback from Sony Movies

• An issue where an automatic channel tune would occur when just one subscription series recording was starting

• Unsuccessful automatic channel tune when there are two subscription series recordings starting

• An issue where some Humax devices may have seen YVM102 errors in recent months, for up to an hour after waking the box in specific scenarios

Please note that this is a phased release so not all boxes will receive it at the same time. 

Thanks,
Rohit

Hi all, 

Please feel to discuss and provide feedback about the TalkTalk Software Update 60.48.91 & 72.48.91 / 3.6.216 here.

This update contains the following features and changes: 

• Compatibility with the BT TV app to set remote recordings (for DN372T devices)
• Britbox
• Brand page panel update 
  
• 'Players & Apps' has been renamed to 'Apps'
  
• On screen keyboard

Thanks,
Sarah

Hi all, 

Please use this thread to discuss the most recent BT software update 32.45.0 / 3.6.190  for T2xxx & T4000 devices.

This release adds BritBox player to the selection of apps available. 

Please note that this is a phased release so not all boxes will receive it at the same. 

Thanks,
Sarah

Hi all, 

Please use this thread to discuss the most recent Humax Retail software update 32.46.10 / 3.6.220 for T2000 devices.

This release merges Players & Apps into Apps, and includes a new Beta Features Programme. 

Please note that this is a phased release so not all boxes will receive it at the same. 

Thanks,
Louise

Hi all, 

Please use this thread to discuss the most recent Humax Retail software update 32.44.10 / 3.6.202 for T2000 devices. This is a phased release so some boxes will receive this update before others.

This update contains a UI change to Settings and Help where they have been moved to the top right of the screen from the Main Menu. 

This update contains a notable bug fix: 

• An issue where scheduled recordings in MyTV would display duplicate individual and series recording for the same event
  

Thanks,
Sarah