Extend instant recording to include content from the buffer back to the start of the programme

KeithKeith Member, Super User Posts: 2,454 ✭✭✭
edited 11 July 2017, 4:57PM in Feedback
*** Summarised idea from trials process ***

Currently if you press the record button whilst watching live TV it only records from that point onwards. However, when you are watching live TV it is already keeping a buffer of content which it uses when you pause or rewind the live programme.

As such when you press record whilst watching live TV it would be much better if it used the buffered content where available to save the programme from the beginning (or as far back as it has in the buffer).

If you pressed record mid-programme simply because you cannot watch the end now then this feature may not be relevant but if you pressed record because you realised the programme was more interesting than you thought and you want to watch it again or let someone else see it then this feature is for you. When you press record it could prompt to ask if you want to record from now onwards or also save the content in the buffer back to the start of the programme if available.
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Comments

  • DADA Member Posts: 142
    edited 31 July 2014, 10:41AM
    This is my pet hate about YouView having used Sky+ in the past (you'll frequently hear me rant about it until it's sorted). Thanks for bringing it over from the trial forum Keith.

    That reminds me, I sent an email to Humax Support about it months ago and never received a reply...
  • tracestraces Member Posts: 199
    edited 24 November 2016, 8:25PM
    As the box is recording from the moment its tuned to the channel, it would be very useful to get some options when pressing record, like asking how far back to keep. eg to the beginning of episode or everything its stored so far in case of split movie around the news or in 1 hour increments.
  • swedish cookswedish cook Member Posts: 27
    edited 31 July 2014, 10:41AM
    Prefer no prompt, just record as much of the program as it has in the buffer.
  • ScuttlebroomScuttlebroom Member Posts: 279
    edited 11 July 2017, 4:57PM
    I personally would like the option that my existing Humax HDR Fox T2 has, where I simply press pause, then the left arrow key and rewind back to the point I want to record form, as I I sometimes find it useful for times on the BBC News channel that I want to watch later, so only being able to record the whole programme would not be useful for me.
  • TechnogranTechnogran Member Posts: 152
    edited 12 February 2013, 9:28PM
    I also prefer that it records the whole of the buffer if a user has been watching a program from the beginning, it makes much more sense to do so and is easy to understand for newbies.
  • Adrian Wood1Adrian Wood1 Member Posts: 235
    edited 4 May 2017, 12:39AM
    This is really important to implement.

    I was watching Strictly Come Dancing tonight, but had it paused whilst a family member attended to a phone call. I needed to go to bed early (have a very early start in the morning) but decided I would like to watch Merlin - not something I normally watch so it's not set to record automatically.

    On all other PVRs I have ever owned, I could have recorded Merlin, from the start of the programme because it is held in the buffer, so I could watch later. But not with Youview!

    So now I either have watch the programme all the way now through despite that not being convenient, or miss it. To make matters worse, there is no way to tell on Youview if it will be available on catch-up (though that wouldn't be as good quality as a PVR recording in any case).

    This is very poor and makes Youview seem inferior to other offerings.

    Please can an OCE confirm if this will be considered for a future update?
  • edited 6 October 2012, 8:46PM

    This is really important to implement.

    I was watching Strictly Come Dancing tonight, but had it paused whilst a family member attended to a phone call. I needed to go to bed early (have a very early start in the morning) but decided I would like to watch Merlin - not something I normally watch so it's not set to record automatically.

    On all other PVRs I have ever owned, I could have recorded Merlin, from the start of the programme because it is held in the buffer, so I could watch later. But not with Youview!

    So now I either have watch the programme all the way now through despite that not being convenient, or miss it. To make matters worse, there is no way to tell on Youview if it will be available on catch-up (though that wouldn't be as good quality as a PVR recording in any case).

    This is very poor and makes Youview seem inferior to other offerings.

    Please can an OCE confirm if this will be considered for a future update?

    Merlin will be on iPlayer, it's there for 3 months according to the web version http://www.bbc.co.uk/programmes/b00mjlxv
  • Adrian Wood1Adrian Wood1 Member Posts: 235
    edited 6 October 2012, 8:59PM

    This is really important to implement.

    I was watching Strictly Come Dancing tonight, but had it paused whilst a family member attended to a phone call. I needed to go to bed early (have a very early start in the morning) but decided I would like to watch Merlin - not something I normally watch so it's not set to record automatically.

    On all other PVRs I have ever owned, I could have recorded Merlin, from the start of the programme because it is held in the buffer, so I could watch later. But not with Youview!

    So now I either have watch the programme all the way now through despite that not being convenient, or miss it. To make matters worse, there is no way to tell on Youview if it will be available on catch-up (though that wouldn't be as good quality as a PVR recording in any case).

    This is very poor and makes Youview seem inferior to other offerings.

    Please can an OCE confirm if this will be considered for a future update?

    thanks - though would be poorer quality!
  • Matthew BaileyMatthew Bailey Member Posts: 105
    edited 26 October 2012, 11:36PM

    I personally would like the option that my existing Humax HDR Fox T2 has, where I simply press pause, then the left arrow key and rewind back to the point I want to record form, as I I sometimes find it useful for times on the BBC News channel that I want to watch later, so only being able to record the whole programme would not be useful for me.

    Exactly the same as implemented on the humax 9200. Rewind to the point you want to record, then press record.

    This solution has worked fine for the last 6 years, so no reason why it wouldn't work now on Youview as well.
  • edited 25 April 2013, 7:30PM

    I personally would like the option that my existing Humax HDR Fox T2 has, where I simply press pause, then the left arrow key and rewind back to the point I want to record form, as I I sometimes find it useful for times on the BBC News channel that I want to watch later, so only being able to record the whole programme would not be useful for me.

    Hi Matthew

    That's actually quite a poor way to do it, technology has moved on since the 9200 was new.

    Record from buffer should work the same way it does on Sky - when you're watching a show and press record midway through it automatically records the portion of that show in the buffer, no need to rewind.
  • bramblebramble Member Posts: 118
    edited 27 October 2012, 9:48AM

    I personally would like the option that my existing Humax HDR Fox T2 has, where I simply press pause, then the left arrow key and rewind back to the point I want to record form, as I I sometimes find it useful for times on the BBC News channel that I want to watch later, so only being able to record the whole programme would not be useful for me.

    Martin, I agree. The Humax way sounds rather quaint and old fashioned.

    If I decide, while I'm watching a programme, that it's so good I want to keep a recording of it, the last thing I want to do is fiddle around rewinding through the buffer. I want simply to hit the record button and carry on enjoying the programme. Later, the programme will be there in Recordings with all the other programmes just as if I'd scheduled the recording in advance.

    It seems to me to be quite unnecessary for the viewer to have to compensate for the inadequacy of a bit of software in the box.
  • churchwardenchurchwarden Member Posts: 795
    edited 2 December 2016, 8:27PM

    This is really important to implement.

    I was watching Strictly Come Dancing tonight, but had it paused whilst a family member attended to a phone call. I needed to go to bed early (have a very early start in the morning) but decided I would like to watch Merlin - not something I normally watch so it's not set to record automatically.

    On all other PVRs I have ever owned, I could have recorded Merlin, from the start of the programme because it is held in the buffer, so I could watch later. But not with Youview!

    So now I either have watch the programme all the way now through despite that not being convenient, or miss it. To make matters worse, there is no way to tell on Youview if it will be available on catch-up (though that wouldn't be as good quality as a PVR recording in any case).

    This is very poor and makes Youview seem inferior to other offerings.

    Please can an OCE confirm if this will be considered for a future update?

    May be being thick, here, but what is an OCE, Adrian?
  • Adrian Wood1Adrian Wood1 Member Posts: 235
    edited 27 October 2012, 11:48AM

    This is really important to implement.

    I was watching Strictly Come Dancing tonight, but had it paused whilst a family member attended to a phone call. I needed to go to bed early (have a very early start in the morning) but decided I would like to watch Merlin - not something I normally watch so it's not set to record automatically.

    On all other PVRs I have ever owned, I could have recorded Merlin, from the start of the programme because it is held in the buffer, so I could watch later. But not with Youview!

    So now I either have watch the programme all the way now through despite that not being convenient, or miss it. To make matters worse, there is no way to tell on Youview if it will be available on catch-up (though that wouldn't be as good quality as a PVR recording in any case).

    This is very poor and makes Youview seem inferior to other offerings.

    Please can an OCE confirm if this will be considered for a future update?

    OCE is used on the TalkTalk forum for "online community expert" - in these terms I probably hould have put "Youview representative".
  • Matthew BaileyMatthew Bailey Member Posts: 105
    edited 27 October 2012, 11:55AM

    I personally would like the option that my existing Humax HDR Fox T2 has, where I simply press pause, then the left arrow key and rewind back to the point I want to record form, as I I sometimes find it useful for times on the BBC News channel that I want to watch later, so only being able to record the whole programme would not be useful for me.

    Ok, my point was we have gone backwards in 6 years. If there is a better solution now great.
  • Adrian Wood1Adrian Wood1 Member Posts: 235
    edited 27 October 2012, 11:56AM

    I personally would like the option that my existing Humax HDR Fox T2 has, where I simply press pause, then the left arrow key and rewind back to the point I want to record form, as I I sometimes find it useful for times on the BBC News channel that I want to watch later, so only being able to record the whole programme would not be useful for me.

    I agree too.

    An added extra might be an option that makes the box ask if you want to record the whole programme or "just from here" - people might have watched part of a programme and only want to record the rest when they go out or something.

    Alternatively, it could record the programme from the start, but add a "recording set" bookmark too allow people to jump to the point they pressed the record button. (Can't remember if Youview supports bookmarks - but it should!)
  • Matt FMatt F Member Posts: 204
    edited 27 October 2012, 10:12PM

    This is really important to implement.

    I was watching Strictly Come Dancing tonight, but had it paused whilst a family member attended to a phone call. I needed to go to bed early (have a very early start in the morning) but decided I would like to watch Merlin - not something I normally watch so it's not set to record automatically.

    On all other PVRs I have ever owned, I could have recorded Merlin, from the start of the programme because it is held in the buffer, so I could watch later. But not with Youview!

    So now I either have watch the programme all the way now through despite that not being convenient, or miss it. To make matters worse, there is no way to tell on Youview if it will be available on catch-up (though that wouldn't be as good quality as a PVR recording in any case).

    This is very poor and makes Youview seem inferior to other offerings.

    Please can an OCE confirm if this will be considered for a future update?

    In HQ mode I thought Merlin & other bbci content looks more than good :-) as did bake off. It may be something you have already know /done, but do you know in settings you can set the box to always grab the HD/HQ version of on demand programmes if available? Personally I can't see a whole lot of difference between live bbc HD & on demand HQ on bbci player.
  • Adrian Wood1Adrian Wood1 Member Posts: 235
    edited 27 October 2012, 10:26PM

    This is really important to implement.

    I was watching Strictly Come Dancing tonight, but had it paused whilst a family member attended to a phone call. I needed to go to bed early (have a very early start in the morning) but decided I would like to watch Merlin - not something I normally watch so it's not set to record automatically.

    On all other PVRs I have ever owned, I could have recorded Merlin, from the start of the programme because it is held in the buffer, so I could watch later. But not with Youview!

    So now I either have watch the programme all the way now through despite that not being convenient, or miss it. To make matters worse, there is no way to tell on Youview if it will be available on catch-up (though that wouldn't be as good quality as a PVR recording in any case).

    This is very poor and makes Youview seem inferior to other offerings.

    Please can an OCE confirm if this will be considered for a future update?

    That's not my experience - HD/HQ versions are better than SD on iplayer - but all versions are noticeably inferior quality (on my 42 inch screen) to the original live broadcasts - far less sharp, blurry motion and some "bleeding" of colours. In addition catchup on both my TV and online are slightly zoomed in so you don't get the whole picture. Yes, I have set the box to always grab HD when possible.
  • Andrew McloughlinAndrew Mcloughlin Member Posts: 12
    edited 11 July 2017, 4:57PM
    Why is this not in the software already?
  • DADA Member Posts: 142
    edited 3 May 2014, 8:08PM

    Why is this not in the software already?

    I've said it *many* times before and I'll say it again... this is my biggest gripe about the box. It is so obvious that like Andrew I simply can't believe it isn't part of the software already.

    Any chance of an update on this?
  • Andrew McloughlinAndrew Mcloughlin Member Posts: 12
    edited 30 December 2012, 3:12AM

    Why is this not in the software already?

    It's just one of a long list of things that should be there but aren't. YouView need to get these omissions fixed soon. No dedicated button to access your recorded programs and no information about the programs in the EPG, only a truncated name are unforgivable.
  • edited 30 December 2012, 8:29AM

    Why is this not in the software already?

    "no information about the programs in the EPG"

    Vast amounts of information is available inside the EPG, including episode and series details ,recording options and links to additional episodes, just press the (I) to reveal it.
  • bramblebramble Member Posts: 118
    edited 30 December 2012, 9:06AM

    Why is this not in the software already?

    Personally I would like more information, including Synopsis, to be available without having to press I on each programme.

    Hitting Record while you're viewing a programme should, in my opinion, save that programme, if it's in the buffer, not just the part from the time you hit the button. Why you want to keep a recording of a part programme?
  • edited 26 September 2013, 8:33AM
    I don't disagree on the buffer recording, in fact I'm pretty sure I started a thread about it months ago.

    But where would the programme info go?

    People are already calling for more channels to be displayed on the EPG and a recent update reduced the number of lines per channel from 2 to 1 with the icons now next to the programme name instead of beneath as I seem to recall they originally were.

    This was in part because of user complaints about wasted space and too small text.

    Changes such as these limit the scope for other requests to be implemented.

    YouView have to balance a clutch of contradictory feature requests and feedback and create a middle-ground solution that suits and serves as many people as possible.
  • bramblebramble Member Posts: 118
    edited 11 July 2017, 4:57PM
    Other EPG implementations I've used show the programme synopsis towards the top of the screen and it changes as you navigate around the EPG grid. I find it very helpful.
  • churchwardenchurchwarden Member Posts: 795
    edited 4 May 2017, 12:39AM
    Well, Martin. If the YouView logo were reduced slightly in size, so that it could fit alongside the list of days on the left, then the list of days could be moved up to the top of the screen. That would free up a whole line (currently wasted space above the list of days, and that would be perfect for a one line programme description. These minor layout changes would at least give some programme info without needing to use the 'i' key - a useful addition I would suggest.
  • Andrew McloughlinAndrew Mcloughlin Member Posts: 12
    edited 30 December 2012, 10:09AM

    Why is this not in the software already?

    " Vast amounts of information is available inside the EPG, including episode and series details ,recording options and links to additional episodes, just press the (I) to reveal it."

    I understand that but the information should be displayed on the screen when an item is highlighted in the EPG. Most PVRs do it that way and it saves multiple button presses when looking through the EPG.

    "Why you want to keep a recording of a part programe?"

    LOL, exactly! And why would you want to only record the part of the program that you could actually watch and not the part you've missed?
  • edited 25 April 2013, 7:30PM

    Well, Martin. If the YouView logo were reduced slightly in size, so that it could fit alongside the list of days on the left, then the list of days could be moved up to the top of the screen. That would free up a whole line (currently wasted space above the list of days, and that would be perfect for a one line programme description. These minor layout changes would at least give some programme info without needing to use the 'i' key - a useful addition I would suggest.

    Hi CW

    I like that idea and it was suggestions such as this that I was hoping to prompt with my question and comments.

    It's the easiest thing in the world to just say something isn't right and call for changes, but I think such comments are more helpful when accompanied by a suggested alternative such as the one you posted above.

    It helps others envisage the proposed change, it means the poster has done more than just gripe and it possibly gives YouView a better idea of how they could meet user expectations.

    IMO too often posts are of the 'doesn't work' and 'don't like' variety which doesn't really help anyone.
  • churchwardenchurchwarden Member Posts: 795
    edited 2 December 2016, 8:27PM

    Well, Martin. If the YouView logo were reduced slightly in size, so that it could fit alongside the list of days on the left, then the list of days could be moved up to the top of the screen. That would free up a whole line (currently wasted space above the list of days, and that would be perfect for a one line programme description. These minor layout changes would at least give some programme info without needing to use the 'i' key - a useful addition I would suggest.

    Have a great New Year, Martin....
  • edited 30 December 2012, 10:37AM

    Well, Martin. If the YouView logo were reduced slightly in size, so that it could fit alongside the list of days on the left, then the list of days could be moved up to the top of the screen. That would free up a whole line (currently wasted space above the list of days, and that would be perfect for a one line programme description. These minor layout changes would at least give some programme info without needing to use the 'i' key - a useful addition I would suggest.

    Cheers, and you :)
  • gomezgomez Member Posts: 2,073 ✭✭
    edited 30 December 2012, 10:41AM

    Well, Martin. If the YouView logo were reduced slightly in size, so that it could fit alongside the list of days on the left, then the list of days could be moved up to the top of the screen. That would free up a whole line (currently wasted space above the list of days, and that would be perfect for a one line programme description. These minor layout changes would at least give some programme info without needing to use the 'i' key - a useful addition I would suggest.

    If it is ideas they want then all they need to do is look at the EPG layout and handling by MyStuff on the Topfield. I have ten channels on display plus highlighted programme details and synopsis plus a handy shortcut key index. Perfectly readable over an inferior RGB SCART connection in SD. But if that is not enough you can have less channels on display with larger fonts and use different colour schemes.
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