I started getting corrupted recordings as well as failed recordings.
Almost 1 in 3 recordings have a corruption within them. It is displayed as blocking for a few seconds. When the blocking stops you find the video jumped in time anywhere from +10 seconds to a few minutes.
I had this corruption issue from the early days of trialing the box, but it wasn't happening as often as now. When I reported at the time the consensus was it is to do with my signal. Having 60-70 signal strength and 100 quality I have objected that my signal is bad. Some then said I may have too high a signal. Never heard anything about it from YV then.
Shame there is no recording history. I did post a suggestion of recording history. TiVo 12 years ago had this, and was invaluable to find out why something didn't record with items like "recorded", "clash", "user cancelled", "no longer in guide" etc.
When working on later versions of TiVo software this log was available to the software developers (uploaded over 56k modem, remember them) so they could investigate. Shame YouView is not doing this with their boxes.
Requirements of new products rarely capture anything to assist support diagnostics, and development houses don't have any incentive to come up with this stuff of their own back.
It seems YV wanted to design a box from a clean sheet of paper. Good approach but if you fail to use the experience of what other manufacturers had before you, its bound to fail.
Many complaints on this forum is to do with YV not offering what the industry had already agreed on as standard features.
So last night Vampire Diaries on ITV2 failed for the third week in a row. I checked just before it started that ITV2 was available, which it was...but no recording.
It doesnt even show as a Failed Recording, just nothing....
I have to tell my wife when she gets home tonight...not looking forward to that conversation
I keep having failed recordings too? I have just discovered over the last few weeks that when this happens, lots of channels have also disappeared. Please can someone answer why the channels keep dropping, for instance last night all the HD channels had gone plus others. From 113 channels down to only 77. Once i retune they all come back. This is about the 3rd or 4th time though. Signal strength is almost full. Series links all gone too until i retune the box. Not great for recording though as on average once a week i loose everything. Any help on this issue would be great.
So last night Vampire Diaries on ITV2 failed for the third week in a row. I checked just before it started that ITV2 was available, which it was...but no recording.
It doesnt even show as a Failed Recording, just nothing....
I have to tell my wife when she gets home tonight...not looking forward to that conversation
Are you still having problems recording Vampire Diaries on ITV2? I know I am (with associated ear ache from my wife as well).
Had 6 faied recordings yesterday all on bbc channels at different times! Come on youview please fix this bug and please fix the missing sound on recordings for us people that use up round sound amps
Just had a look at the FAQ and it does not include a very common and obvious cause of recording failure on many DTT (Freeview and Youview) recorders which is having duplicate channels tuned in from more than one transmitter which can confuse them.
The most useful fix would be to allow manual tuning of the MUXes or in keeping with keeping it user-friendly to offer a list of detected local transmitters for the user to choose one from.
Thank goodness I am not using YouView as my main recording box !!. My 12 year old TiVo managed a successful recording (with padding) as well as my Humax FreeSat box.
Just got the same problem,after trying to watch what I set to record last night Christmas eve,all 4 programs I set to record ,says Failed at the right hand side. Now when I click to record anything live it says.(sorry, youview can't record this) Only got this youview set 1 month ago.Not a good start. You should not have to turn off the power to get it working,I got this set to record what I will not be in to watch.Sort this problem out Youview,its eighter a fauly set or the firmware needs sorted.
I too am getting the occasional failed recording.I reckon it happens about 10% of the time. It seems to happen more for HD recordings. If a programme is broadcast in both forms then I set up two recordings in case one fails. This has saved me a few times.
i set something to record while I was away over xmas - checked it tonight and both recordings had failed, one on 22nd December and other on 24th December,
This was on my retail youview box, so will also check my bt youview box and see if that had the same problems.
Luckily I have a humax freesat box as a backup, which performed the recordings fine.
With so many people having issues with recordings failing it has to be a youview software problem
Also noticed after setting a recording tonight it wouldn't let me change channel from within the guide, i had to exit it before was able to change.
Are so many people having issues with failed recordings? The small number and spread of posts in this thread suggests otherwise. The only time I have seen a "failed" recording is when a programme has been rescheduled at short notice which does not really count.
Are so many people having issues with failed recordings? The small number and spread of posts in this thread suggests otherwise. The only time I have seen a "failed" recording is when a programme has been rescheduled at short notice which does not really count.
Gomez, you are probably lucky enough never to have seen 'Boot Fail - Invalid Signature'. And indeed, it would be woeful for you if you had to experience every YouView problem ever before it could be counted as real.
Fortunately, though, this is not the case.
‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
Are so many people having issues with failed recordings? The small number and spread of posts in this thread suggests otherwise. The only time I have seen a "failed" recording is when a programme has been rescheduled at short notice which does not really count.
Yes Gomez, I am also seeing a lot of failed recordings. It is possible that not everyone posts as their experience is similar to what few people pots here.
I only use the box as a backup when there is a clash of programs I want to record. On the few occasions I have recorded with it, the beginning of the program is missing about 95% of the time.
As stated so many times on this forum by me and others. A recorder that does not record accurately is neither use nor ornament.
I still maintain that the blame for non recording or missing parts of recordings lays at YouViews door. It is up to Youview to sort out their broadcasting partners, if necessary, and/or upgrade their software so that recordings are accurate.
When are YV going to acknowledge these failures and tell their users what and when they are going to address them. They would be better off saving the TV advertising budget until they have a sucessful product to advertise.
The silence of the YV staff about this matter is deafening.
"The silence of the YV staff about this matter is deafening" and very telling that they have no idea what to do.
I know o few people who worked on YV software that are no longer working for YV. Is it possible that the remaining development team is not capable to make major changes to the software?
checked my bt youview box and the recordings I had scheduled worked fine, it was only the retail box that failed - which is odd seeing they are both humax boxes
Comments
Almost 1 in 3 recordings have a corruption within them. It is displayed as blocking for a few seconds. When the blocking stops you find the video jumped in time anywhere from +10 seconds to a few minutes.
Very annoying that YV is not a dependable PVR.
I'd take it back, it might be the hard drive.
When working on later versions of TiVo software this log was available to the software developers (uploaded over 56k modem, remember them) so they could investigate. Shame YouView is not doing this with their boxes.
Many complaints on this forum is to do with YV not offering what the industry had already agreed on as standard features.
It doesnt even show as a Failed Recording, just nothing....
I have to tell my wife when she gets home tonight...not looking forward to that conversation
Did the recording show in your planned recordings? Does next week's?
As I have experienced, sometimes broadcasters foul up on the series link info so that episodes aren't linked and therefore don't get picked up.
The most useful fix would be to allow manual tuning of the MUXes or in keeping with keeping it user-friendly to offer a list of detected local transmitters for the user to choose one from.
Now when I click to record anything live it says.(sorry, youview can't record this)
Only got this youview set 1 month ago.Not a good start.
You should not have to turn off the power to get it working,I got this set to record what I will not be in to watch.Sort this problem out Youview,its eighter a fauly set or the firmware needs sorted.
This was on my retail youview box, so will also check my bt youview box and see if that had the same problems.
Luckily I have a humax freesat box as a backup, which performed the recordings fine.
With so many people having issues with recordings failing it has to be a youview software problem
Also noticed after setting a recording tonight it wouldn't let me change channel from within the guide, i had to exit it before was able to change.
Fortunately, though, this is not the case.
Will allow one failed recording Friday 28th as we had a power cut.....
On the few occasions I have recorded with it, the beginning of the program is missing about 95% of the time.
As stated so many times on this forum by me and others. A recorder that does not record accurately is neither use nor ornament.
I still maintain that the blame for non recording or missing parts of recordings lays at YouViews door. It is up to Youview to sort out their broadcasting partners, if necessary, and/or upgrade their software so that recordings are accurate.
When are YV going to acknowledge these failures and tell their users what and when they are going to address them. They would be better off saving the TV advertising budget until they have a sucessful product to advertise.
The silence of the YV staff about this matter is deafening.
I know o few people who worked on YV software that are no longer working for YV. Is it possible that the remaining development team is not capable to make major changes to the software?