Failed recordings again !!!

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  • SW1SW1 Member Posts: 240
    edited 16 January 2013, 4:28PM

    So, without wading through all of the replies...is the general consensus that recordings fail because the Broadcaster does not send the necessary begin/end signal?

    I had my first failed recording on a major channel this week (Lewis on ITV). I am used to ITV2 recordings failing (though ITV2+1 often seems to work instead...).

    cheers

    The jury is out on this, we need people with another box to schedule parallel recordings, then we can see if both boxes fail or just one of them.
  • RoyRoy Member, Super User Posts: 17,717 ✭✭✭
    edited 7 December 2016, 8:38AM

    So, without wading through all of the replies...is the general consensus that recordings fail because the Broadcaster does not send the necessary begin/end signal?

    I had my first failed recording on a major channel this week (Lewis on ITV). I am used to ITV2 recordings failing (though ITV2+1 often seems to work instead...).

    cheers

    SW, do the postings below shed any light on this?

    Cicero and I both recorded Locomotion last night 21:00, BBC HD.

    He's Oxford transmitter, I'm Ridge Hill; he's ??? box (I think I recall BT Humax, BICBW), I'm retail Humax. I'm on the latest January software, he is ??? again.

    His failed, mine didn't.

    My theory is that these boxes have another form of derangement, similar to what was happening with YVM104, where the software goes slowly sideways until it can't do a certain thing, but a reset sometimes(!) restores normal operation.

    And in this, case, it's something that makes the box think it can't record, though it could if it tried.
    ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
  • RoyRoy Member, Super User Posts: 17,717 ✭✭✭
    edited 7 December 2016, 8:38AM
    Cicero said:

    I had a failed recording last night for the first time for ages, 9PM BBC HD, Locomotion.

    Hi Cicero. Can you fill in the gaps above? What box, where from, and what software status? Ta.
    ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
  • CiceroCicero Member Posts: 345
    edited 16 January 2013, 6:36PM

    So, without wading through all of the replies...is the general consensus that recordings fail because the Broadcaster does not send the necessary begin/end signal?

    I had my first failed recording on a major channel this week (Lewis on ITV). I am used to ITV2 recordings failing (though ITV2+1 often seems to work instead...).

    cheers

    Mine is a Humax version. I was an original triallist and this is a replacement box from humax after failure of the original. It's the latest software.
  • CiceroCicero Member Posts: 345
    edited 16 January 2013, 6:36PM
    Cicero said:

    I had a failed recording last night for the first time for ages, 9PM BBC HD, Locomotion.

    Have done.
  • tjtj Member Posts: 25
    edited 23 February 2017, 2:13PM
    I also had 2 failed recordings on saturday night on qvc never before this is the humax box failings nothing else,have had toppy box for years never once did it fail to record. Are these boxes fit for purpose ?.
  • CiceroCicero Member Posts: 345
    edited 16 January 2013, 6:43PM
    tj said:

    I also had 2 failed recordings on saturday night on qvc never before this is the humax box failings nothing else,have had toppy box for years never once did it fail to record. Are these boxes fit for purpose ?.

    I've had a Panasonic recorder for years and never had a failure either.
  • PiersPiers Member Posts: 561 ✭✭✭✭✭
    edited 17 November 2015, 4:18PM
    tj said:

    I also had 2 failed recordings on saturday night on qvc never before this is the humax box failings nothing else,have had toppy box for years never once did it fail to record. Are these boxes fit for purpose ?.

    Hi tj. Sorry you're experiencing this. It would be very helpful is you tell us which programmes failed. We accept that people are seeing failures and we're investigating along with Humax, but every bit of information is useful. By the way QVC cancelled 2 programmes on Saturday afternoon and evening, and replaced them with the same programmes but with completely new identifiers, which would have caused problems.
  • tjtj Member Posts: 25
    edited 29 August 2013, 7:25PM
    to add to my reply box is humax dtr-t1000 latest software
  • tjtj Member Posts: 25
    edited 29 August 2013, 7:25PM
    Thanks for that
  • Jon HepburnJon Hepburn Member Posts: 1
    edited 16 January 2013, 9:51PM
    Various programs not recorded over the weekend. (all showing as failed, with no other explanation). did a test this evening, set it to record The Simpsons at 7pm on Channel 4+1, at 5.30pm this evening, it made no attempt to start and showed as failed after the time period. Its a Huawei box from talk talk, only had it couple of months.
  • SW1SW1 Member Posts: 240
    edited 16 January 2013, 11:37PM

    So, without wading through all of the replies...is the general consensus that recordings fail because the Broadcaster does not send the necessary begin/end signal?

    I had my first failed recording on a major channel this week (Lewis on ITV). I am used to ITV2 recordings failing (though ITV2+1 often seems to work instead...).

    cheers

    Please do answer the 5 questions above about how the box gets internet access.
  • CiceroCicero Member Posts: 345
    edited 16 January 2013, 11:47PM

    So, without wading through all of the replies...is the general consensus that recordings fail because the Broadcaster does not send the necessary begin/end signal?

    I had my first failed recording on a major channel this week (Lewis on ITV). I am used to ITV2 recordings failing (though ITV2+1 often seems to work instead...).

    cheers

    [1] Your ISP and connection speed:- BT Infinity at about 40Mb
    [2] Make and Model of Router:- BT Homehub
    [3] Make and Model of Youview box:- Humax
    [4] How is your Youview box connected to the Router?:- Homeplugs
    [5] You also frequently (2 or 3 times a week) get the 'your channels have changed message in a grey banner across the top of the TV display. And the channels have not changed:- No
  • RoyRoy Member, Super User Posts: 17,717 ✭✭✭
    edited 7 December 2016, 8:38AM

    So, without wading through all of the replies...is the general consensus that recordings fail because the Broadcaster does not send the necessary begin/end signal?

    I had my first failed recording on a major channel this week (Lewis on ITV). I am used to ITV2 recordings failing (though ITV2+1 often seems to work instead...).

    cheers

    [1] Your ISP and connection speed:- Sky LLU at about 6Mb
    [2] Make and Model of Router:- Sky branded no-name
    [3] Make and Model of Youview box:- Humax
    [4] How is your Youview box connected to the Router?:- Homeplugs via Switch
    [5] You also frequently (2 or 3 times a week) get the 'your channels have changed message in a grey banner across the top of the TV display. And the channels have not changed:- No, I've never encountered this

    Also perhaps worth adding that I've only once had a recording fail, when the broadcaster changed the programme at a later stage, and that's an entirely legitimate, only-to-be-expected failure reason.
    ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
  • mike fiddlermike fiddler Member Posts: 75
    edited 24 September 2015, 8:24AM
    My recording of Lewis on ITV failed last monday, but did not show as 'failed', it sat in the scheduled recordings list last night but with Mondays date against it.
  • David Reynolds1David Reynolds1 Member Posts: 18
    edited 6 March 2017, 10:48PM
    Help me out here. What difference does it make to what type of modem & internet connection you have when the recordings that fail come through an aerial, not the internet? Maybe I am missing something.
  • RoyRoy Member, Super User Posts: 17,717 ✭✭✭
    edited 7 December 2016, 8:38AM

    Help me out here. What difference does it make to what type of modem & internet connection you have when the recordings that fail come through an aerial, not the internet? Maybe I am missing something.

    Wise words, David. Probably it's a hangover from the days when YVM104 was the biggie, and, as here, it was important to eliminate everything but the box from the equation.

    Because, as here and perhaps understandably, there seems to be something of a reluctance to blame the box until all other possibilities are eliminated.

    But, as above, Cicero and I recorded the same programme at the same time from the same channel, and his failed, and mine didn't.

    Assuming Cicero has eliminated all the 'noise' factors, like power cuts, too many recording requests and the like (which I'm sure he has), it really only remains for YouView to ask the BBC, or Arqiva, or whoever else could be in the loop here, if it's possible for one transmitter not to send the start-of-programme notification, and yet another transmitter does it just fine.

    If, as I strongly suspect, the answer is 'no', barring an entire transmitter outage; and if the BBC etc, can confirm that Oxford didn't suffer one and/or that yes the codes got transmitted from there, then I think we have Cicero's box bang to rights.

    But if I don't miss my guess, YouView know this, and are hugger-mugger with the box makers already as to what might be happening. Though, as its both makes of box, one suspects the issue may be in the base YouView software.....
    ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
  • RoyRoy Member, Super User Posts: 17,717 ✭✭✭
    edited 6 March 2017, 10:48PM
    Wise words, David.

    Probably it's a hangover from the days when YVM104 was the biggie, and, as here, it was important to eliminate everything but the box from the equation.

    Because as there, and perhaps understandably, there seems to be something of a reluctance to blame the box until all other possibilities are eliminated.

    But, as above, Cicero and I recorded the same programme at the same time from the same channel, and his failed, and mine didn't.

    Assuming Cicero has eliminated all the 'noise' factors, like power cuts, too many recording requests and the like (which I'm sure he has), it really only remains for YouView to ask the BBC, or Arqiva, or whoever else could be in the loop here, if it's possible for one transmitter not to send the start-of-programme notification, and yet another transmitter does it just fine.

    If, as I strongly suspect, the answer is 'no', barring an entire transmitter outage; and if the BBC etc, can confirm that Oxford didn't suffer one and/or that yes the codes got transmitted from there, then I think we have Cicero's box bang to rights.

    But if I don't miss my guess, YouView know this, and are hugger-mugger with the box makers already as to what might be happening. Though, as its both makes of box, one suspects the issue may be in the base YouView software.....
    ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
  • SW1SW1 Member Posts: 240
    edited 17 January 2013, 11:57AM

    Help me out here. What difference does it make to what type of modem & internet connection you have when the recordings that fail come through an aerial, not the internet? Maybe I am missing something.

    As we learn more about the Humax box, we find it seems dependent on the internet for many functions in unexpected ways. Which Roy explains below, we now have to expect the unexpected, or as Mr Donald Rumsfeld describes we have known-unknowns.
  • SW1SW1 Member Posts: 240
    edited 17 January 2013, 12:03PM
    Roy1 said:

    Wise words, David.

    Probably it's a hangover from the days when YVM104 was the biggie, and, as here, it was important to eliminate everything but the box from the equation.

    Because as there, and perhaps understandably, there seems to be something of a reluctance to blame the box until all other possibilities are eliminated.

    But, as above, Cicero and I recorded the same programme at the same time from the same channel, and his failed, and mine didn't.

    Assuming Cicero has eliminated all the 'noise' factors, like power cuts, too many recording requests and the like (which I'm sure he has), it really only remains for YouView to ask the BBC, or Arqiva, or whoever else could be in the loop here, if it's possible for one transmitter not to send the start-of-programme notification, and yet another transmitter does it just fine.

    If, as I strongly suspect, the answer is 'no', barring an entire transmitter outage; and if the BBC etc, can confirm that Oxford didn't suffer one and/or that yes the codes got transmitted from there, then I think we have Cicero's box bang to rights.

    But if I don't miss my guess, YouView know this, and are hugger-mugger with the box makers already as to what might be happening. Though, as its both makes of box, one suspects the issue may be in the base YouView software.....

    quote:
    " if it's possible for one transmitter not to send the start-of-programme notification, and yet another transmitter does it just fine."

    I think over on the digitalspy forums there have been threads which suggest that scenario is possible.

    Which is why is it important for people who have the Humax T1000 and a 2nd non- Humax box to record the same programs on both boxes from the same MUX and see what happens.

    Given that I have had Thomson DHD4000, Sony HXDRDR870, Topfield 5810, Panasonic BWT720 boxes, and the Humax T1000 is the only box I have had this failure with, tends to lead you to one and only one conclusion.
  • sarumbear1sarumbear1 Member Posts: 315
    edited 11 July 2017, 4:57PM
    SW said:

    "The jury is out on this, we need people with another box to schedule parallel recordings, then we can see if both boxes fail or just one of them."

    "Which is why is it important for people who have the Humax T1000 and a 2nd non- Humax box to record the same programs on both boxes from the same MUX and see what happens."

    I copy from my post earlier in this very thread, which should answer:

    Lately, all of my recordings of CSI series on 5.US missed recording about a few minutes of the end. Very annoying as you miss the mystery resolving, so to speak. I have hence been doing parallel recording on my old TopUpTV Thomson PVR. None of the recordings there missed the ends.

    I think the jury should deliver the only verdict possible.
  • CiceroCicero Member Posts: 345
    edited 17 January 2013, 12:22PM
    Roy1 said:

    Wise words, David.

    Probably it's a hangover from the days when YVM104 was the biggie, and, as here, it was important to eliminate everything but the box from the equation.

    Because as there, and perhaps understandably, there seems to be something of a reluctance to blame the box until all other possibilities are eliminated.

    But, as above, Cicero and I recorded the same programme at the same time from the same channel, and his failed, and mine didn't.

    Assuming Cicero has eliminated all the 'noise' factors, like power cuts, too many recording requests and the like (which I'm sure he has), it really only remains for YouView to ask the BBC, or Arqiva, or whoever else could be in the loop here, if it's possible for one transmitter not to send the start-of-programme notification, and yet another transmitter does it just fine.

    If, as I strongly suspect, the answer is 'no', barring an entire transmitter outage; and if the BBC etc, can confirm that Oxford didn't suffer one and/or that yes the codes got transmitted from there, then I think we have Cicero's box bang to rights.

    But if I don't miss my guess, YouView know this, and are hugger-mugger with the box makers already as to what might be happening. Though, as its both makes of box, one suspects the issue may be in the base YouView software.....

    Roy, I've just checked and the box successfully recorded BBC4 at the same time so I suppose that eliminates several suspects.
  • bramblebramble Member Posts: 118
    edited 17 January 2013, 1:02PM

    SW said:

    "The jury is out on this, we need people with another box to schedule parallel recordings, then we can see if both boxes fail or just one of them."

    "Which is why is it important for people who have the Humax T1000 and a 2nd non- Humax box to record the same programs on both boxes from the same MUX and see what happens."

    I copy from my post earlier in this very thread, which should answer:

    Lately, all of my recordings of CSI series on 5.US missed recording about a few minutes of the end. Very annoying as you miss the mystery resolving, so to speak. I have hence been doing parallel recording on my old TopUpTV Thomson PVR. None of the recordings there missed the ends.

    I think the jury should deliver the only verdict possible.

    Do TopUpTV not download a 14 day EPG on a once a day basis as opposed to youview which is using the continuous over the air Freeview 7 day EPG or have things changed in the last few years?

    Is the failed recordings issue not a different problem to the missing end of programmes (maybe broadcaster related) problem?
  • SW1SW1 Member Posts: 240
    edited 17 January 2013, 1:36PM

    SW said:

    "The jury is out on this, we need people with another box to schedule parallel recordings, then we can see if both boxes fail or just one of them."

    "Which is why is it important for people who have the Humax T1000 and a 2nd non- Humax box to record the same programs on both boxes from the same MUX and see what happens."

    I copy from my post earlier in this very thread, which should answer:

    Lately, all of my recordings of CSI series on 5.US missed recording about a few minutes of the end. Very annoying as you miss the mystery resolving, so to speak. I have hence been doing parallel recording on my old TopUpTV Thomson PVR. None of the recordings there missed the ends.

    I think the jury should deliver the only verdict possible.

    Missing a few minutes off the start or end of a recording could indeed be related to this problem, but there is a separate thread for that issue. Agreed though the evidence is damning.
  • edited 17 January 2013, 3:03PM

    My recording of Lewis on ITV failed last monday, but did not show as 'failed', it sat in the scheduled recordings list last night but with Mondays date against it.

    Hi Mike

    Interesting to hear you had an issue with Lewis, my box recorded last week's just fine on ITV HD as set but seemingly didn't even see this week's episode on the HD channel and instead recorded the ITV+1 version.

    No 'failed' recording for the ITV HD broadcast showed up and there can't have been any clashes as I wasn't recording anything else and wasn't watching TV at the time so the box was in standby.
  • edited 17 January 2013, 2:08PM

    SW said:

    "The jury is out on this, we need people with another box to schedule parallel recordings, then we can see if both boxes fail or just one of them."

    "Which is why is it important for people who have the Humax T1000 and a 2nd non- Humax box to record the same programs on both boxes from the same MUX and see what happens."

    I copy from my post earlier in this very thread, which should answer:

    Lately, all of my recordings of CSI series on 5.US missed recording about a few minutes of the end. Very annoying as you miss the mystery resolving, so to speak. I have hence been doing parallel recording on my old TopUpTV Thomson PVR. None of the recordings there missed the ends.

    I think the jury should deliver the only verdict possible.

    >> Do TopUpTV not download a 14 day EPG on a once a day basis

    Based on posts on Digital Spy in which TopUpTv posters expressed concerns about gaps in TopUp's content, it looks like they still download at least information to the boxes overnight:

    http://forums.digitalspy.co.uk/showth...

    This comment:

    "Well my 14 day guide has now updated"

    would suggest it's still the full guide that's downloaded overnight.
  • gomezgomez Member Posts: 2,073 ✭✭
    edited 17 January 2013, 3:01PM

    My recording of Lewis on ITV failed last monday, but did not show as 'failed', it sat in the scheduled recordings list last night but with Mondays date against it.

    My Youview recordings from Oxford on Monday evening all worked. Only BBC though as I recorded Lewis on my Freesat PVR.
  • Jon1Jon1 Member Posts: 5
    edited 17 January 2013, 3:59PM
    I've had a failed recording last night, Jackie Brown on Film 4.

    Humax T1000, directly wired to router. Only had this box 4 days! 6 years with a Topfield and never had a recording failure before.
  • RoyRoy Member, Super User Posts: 17,717 ✭✭✭
    edited 7 December 2016, 8:38AM
    Roy1 said:

    Wise words, David.

    Probably it's a hangover from the days when YVM104 was the biggie, and, as here, it was important to eliminate everything but the box from the equation.

    Because as there, and perhaps understandably, there seems to be something of a reluctance to blame the box until all other possibilities are eliminated.

    But, as above, Cicero and I recorded the same programme at the same time from the same channel, and his failed, and mine didn't.

    Assuming Cicero has eliminated all the 'noise' factors, like power cuts, too many recording requests and the like (which I'm sure he has), it really only remains for YouView to ask the BBC, or Arqiva, or whoever else could be in the loop here, if it's possible for one transmitter not to send the start-of-programme notification, and yet another transmitter does it just fine.

    If, as I strongly suspect, the answer is 'no', barring an entire transmitter outage; and if the BBC etc, can confirm that Oxford didn't suffer one and/or that yes the codes got transmitted from there, then I think we have Cicero's box bang to rights.

    But if I don't miss my guess, YouView know this, and are hugger-mugger with the box makers already as to what might be happening. Though, as its both makes of box, one suspects the issue may be in the base YouView software.....

    And adds a new one, as I was only recording one programme at the time :-(

    Could it be that the box is not as able to deal with two simultaneous recording starts as it should be?
    ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
  • edited 17 January 2013, 5:54PM
    Roy1 said:

    Wise words, David.

    Probably it's a hangover from the days when YVM104 was the biggie, and, as here, it was important to eliminate everything but the box from the equation.

    Because as there, and perhaps understandably, there seems to be something of a reluctance to blame the box until all other possibilities are eliminated.

    But, as above, Cicero and I recorded the same programme at the same time from the same channel, and his failed, and mine didn't.

    Assuming Cicero has eliminated all the 'noise' factors, like power cuts, too many recording requests and the like (which I'm sure he has), it really only remains for YouView to ask the BBC, or Arqiva, or whoever else could be in the loop here, if it's possible for one transmitter not to send the start-of-programme notification, and yet another transmitter does it just fine.

    If, as I strongly suspect, the answer is 'no', barring an entire transmitter outage; and if the BBC etc, can confirm that Oxford didn't suffer one and/or that yes the codes got transmitted from there, then I think we have Cicero's box bang to rights.

    But if I don't miss my guess, YouView know this, and are hugger-mugger with the box makers already as to what might be happening. Though, as its both makes of box, one suspects the issue may be in the base YouView software.....

    >> Could it be that the box is not as able to deal with two simultaneous recording starts as it should be?

    Obvious;y I can't say definitively 'no' but I record quite a few shows which start at the same times and don't normally get this issue.
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