Channel 5 accurate recording

135

Comments

  • iSPYiSPY Posts: 166Member
    edited 30 November 2012, 6:59PM
    al said:

    I have solved this on my box - I've deleted channel 5!

    No worries about missing the end of the film.
    It's not in the EPG so I wont know what I've missed.
    I'm not seeing any of C5's adverts.

    Hi Petkol,
    I presume it does use the AR system I may be wrong of course but all I know stuff I've recorded from Chennel 5 is OK. Yes it is possible to edit recordings according to the Manual allthough I have not done that yet. I have to say the Manual is a bit brief. The recordings are all done in DR Direct Record format for highest quality and you can set the box to transcode to a lesser quality (a choice of 9) if you want to archive to DVD or Blu-ray. Streaming to my Panny Tv works a treat as the box is connected to my Samsung ES8000 via my Pioneer Amp. BBC HD will not stream to my PC due to content protection but you can convert to HG format and burn to disc. I've burnt the last 2 F1 qualifiers + races to disc, all conversions can be set to happen while the box is in standby. I hope this helps.
    ps There is the Option to add padding of recordings but not used it yet.
  • petkolpetkol Posts: 213Member
    edited 17 December 2015, 2:32PM
    al said:

    I have solved this on my box - I've deleted channel 5!

    No worries about missing the end of the film.
    It's not in the EPG so I wont know what I've missed.
    I'm not seeing any of C5's adverts.

    Thanks iSpy - very useful and good to get information from a real user who knows what he's talking about.
  • iSPYiSPY Posts: 166Member
    edited 30 November 2012, 8:25PM
    al said:

    I have solved this on my box - I've deleted channel 5!

    No worries about missing the end of the film.
    It's not in the EPG so I wont know what I've missed.
    I'm not seeing any of C5's adverts.

    Your welcome petkol
    I,m always wary of so called "Reviews" often they are merely cobbled together by a cursory glance at the product and marketing hype from the manufacturers. This misinformation then ends up being filtered down into spec sheets used by advertisers/retailers.
  • [removed][removed] Posts: 282Member
    edited 27 March 2013, 5:48PM
    petkol said

    "While waiting for the seemingly utopian solution of every broadcaster doing everything they should for every programme they broadcast, the Youview pvr should provide the user with a way to compensate for the broadcasters' inadequacies."

    Exactly which is why many of us are asking for the abilitry to pad or manually set the recorder. Padding was one of the first complaints made during the trial period and despite a couple of updates it is still missing.
  • sarumbear1sarumbear1 Posts: 315Member
    edited 18 December 2012, 3:40AM
    "If you can't rely on it to record complete programmes, what is the point of using it as a recorder? "

    Amen to that.
  • tracestraces Posts: 199Member
    edited 24 November 2016, 8:25PM
    Do channel 5 have any intentions to use the accurate recording method?
  • sarumbear1sarumbear1 Posts: 315Member
    edited 1 December 2012, 3:12PM
    CH 5 is using the AR method. It's just that their data is wrong.
  • gomezgomez Posts: 2,073Member ✭✭
    edited 1 December 2012, 8:19PM
    Their AR signals run strictly by the times show in the EPG and take no heed of late or early running. They sometime even miss out one of those and you end up with a recording containing the following programme as well.
  • tracestraces Posts: 199Member
    edited 24 November 2016, 8:25PM
    traces said:

    Do channel 5 have any intentions to use the accurate recording method?

    Do Channel 5 have any intentions to use the same method as the other public service broadcasters?
  • Chris__M1Chris__M1 Posts: 136Member
    edited 2 December 2012, 1:27AM
    gomez said:

    Their AR signals run strictly by the times show in the EPG and take no heed of late or early running. They sometime even miss out one of those and you end up with a recording containing the following programme as well.

    It's not just that their EPG doesn't allow for late or early running; it often doesn't even allow for a time slot sufficient to show the programme in question. To note, the 6pm weekday slot, which runs from 6pm to 6:55 on the EPG, but contains a show generally lasting 57-58 minutes.
  • sarumbear1sarumbear1 Posts: 315Member
    edited 2 December 2012, 1:20PM
    gomez said:

    Their AR signals run strictly by the times show in the EPG and take no heed of late or early running. They sometime even miss out one of those and you end up with a recording containing the following programme as well.

    I can visualize the Excel spreadsheet that manages the TC LOL
  • DJ BILINGSDJ BILINGS Posts: 172Member
    edited 18 December 2012, 12:14AM
    Piers2 said:

    Martin - thanks, and yes you're right - we do talk to all our partners on a regular basis about a number of issues (including this one).

    Everyone - this problem does affect a lot of Freeview+ boxes (even those with padding sometimes), as well as YouView boxes but there's not a quick fix that we know of. If anything can be done, we'll let you know here.

    Jesse's post may not have explained the situation fully :) Apologies for the inconvenience.

    it does not make sense why YouView do not add padding, the rubbish freetime freesat has it as does virgin and sky and many freeview HD+ boxes apart from this issue most of youview is great to-date
  • Mark7Mark7 Posts: 1Member
    edited 27 December 2012, 8:19PM
    Having just encountered this same problem. Film recording cut short by 5 mins! i have set on a quest for a solution.

    Old Humax freeview PVR (much loved) solved this by enabling the user to set an overrun on recordings. Never missed the endings

    I am of the opinion that the basic function of a recorder should be to record the complete program. If it does not by design then it is faulty.
    If no software update addresses this within 30 days of notification to the supplier it is going back.

    Not fit for purpose
  • edited 26 September 2013, 8:33AM
    Hi Mark

    YouView have previously said:

    " We are looking into adding this feature in the future. It will take significant work, so don't expect it immediately, but it's an option we're considering."

    http://community.youview.com/youview/...

    Since then there's been no sign that this is coming soon.

    If you're seriously looking to return the box i'd suggest doing so in line with your supplier's terms and conditions, and not wait for some arbitrary deadline you've set to pass as you may find you're then out of time.
  • David DrizenDavid Drizen Posts: 183Member
    edited 10 March 2017, 12:54AM
    Is it me or has channel 5 now introduced accurate recording?
    Over the last couple of days the programmes I have recorded on 5 have started at the beginning of the programme like they do on BBC &ITV.
  • drhowellsdrhowells Posts: 634Member ✭✭
    edited 20 December 2016, 6:21PM

    Is it me or has channel 5 now introduced accurate recording?
    Over the last couple of days the programmes I have recorded on 5 have started at the beginning of the programme like they do on BBC &ITV.

    If they have, we should all go and buy a lottery ticket because it will be a week of miracles :) I have to admit that I haven't recorded much on 5 recently, but what I did record was OK. Definitely worth us all keeping an eye on it.
  • PiersPiers Posts: 561Member ✭✭✭✭✭
    edited 17 November 2015, 4:18PM

    Is it me or has channel 5 now introduced accurate recording?
    Over the last couple of days the programmes I have recorded on 5 have started at the beginning of the programme like they do on BBC &ITV.

    We're working closely with Channel 5 at the moment and we're very glad to hear that people have noticed an improvement. We'll post more information as soon as we have it.
  • edited 18 April 2013, 9:30PM

    Is it me or has channel 5 now introduced accurate recording?
    Over the last couple of days the programmes I have recorded on 5 have started at the beginning of the programme like they do on BBC &ITV.

    Sounds like the naysayers were wrong when they repeatedly insisted YouView wouldn't be able to affect a change at Channel 5 and that padding was the only way forward.

    Pleased to see your efforts paying off Piers.
  • RoyRoy Posts: 15,208Member ✭✭✭
    edited 7 December 2016, 8:38AM

    Is it me or has channel 5 now introduced accurate recording?
    Over the last couple of days the programmes I have recorded on 5 have started at the beginning of the programme like they do on BBC &ITV.

    Or has DD sold his Huawei and got a Humax box? David, who made your box? As there does seem to be an issue with Huaweis getting AR wrong when Humaxes don't, quite apart from what Channel 5 do or don't do. Or does that issue only apply to ovine programming? ;-)
    This is not the YouView that I knew  :'(
  • CiceroCicero Posts: 345Member
    edited 19 April 2013, 12:02AM

    Is it me or has channel 5 now introduced accurate recording?
    Over the last couple of days the programmes I have recorded on 5 have started at the beginning of the programme like they do on BBC &ITV.

    'ovine programming'

    Very good, I thought your spellchecker had corrected 'online' for a moment.
  • Michael6Michael6 Posts: 3Member
    edited 27 November 2016, 7:35PM
    I came across this thread after googling the same issue with Freesat+.
    I contacted 5 about recordings and keeping program's within the scheduled times.
    I've recieved a response and as this issue affects us all I thought you may like to see what they had to say.

    Dear Michael

    Thank you for your recent enquiry regarding PVR recording of programmes on our channels.

    We were surprised to read about the problems you have experienced recording programmes on Channel 5 as we already closely match the PVR record times with our predicted transmission times on this channel. As is the case with most channels, we do not currently provide ‘live’ or real time synchronisation of our Electronic Programme Guide (EPG). This can result in programmes being cut short if buffers or extensions of PVR recording times are not added to the recordings. As far as we are aware, the majority of PVRs do offer the facility for additional recording minutes to be set at the start and the end of a planned recording. If possible, we advise viewers to add five minutes to the start and the end of recordings in these instances.

    Nevertheless, we have noted your remarks for the attention of our Broadcast Services team who are closely monitoring our schedules and working to improve the accuracy of our EPG information. We will be rolling out changes in the next few months that will hopefully improve the recording experience on 5* and 5 USA.

    Thank you for your interest in Channel 5.

    Yours sincerely

    Terry
    VIEWER ADVISOR
  • gomezgomez Posts: 2,073Member ✭✭
    edited 9 May 2013, 4:02PM
    Actually they have been a lot better recently.
  • SW1SW1 Posts: 240Member
    edited 10 May 2013, 11:48AM
    Really, interesting that Channel 5 who is a Youview partner is recommending padding is used, a feature the Youview boxes do not have.
  • AnaglyptaAnaglypta Posts: 784Member ✭✭✭
    edited 17 February 2017, 1:01PM
    Because using padding moves the onus to fix the problem to you?

    That said C5 have greatly improved their accurate recording triggers recently
    "Never tell people how to do things. Tell them what to do and they will surprise you with their ingenuity." - George S. Patton
  • tracestraces Posts: 199Member
    edited 24 November 2016, 8:25PM
    A couple of minutes were clipped off the end of an episode of New: Justified which aired on 5 USA wednesday the 8th at 10pm.
  • David DrizenDavid Drizen Posts: 183Member
    edited 4 May 2017, 12:39AM
    Channel 5 now has accurate recording, has been working for a couple of weeks now. All programes I have recorded on 5 for that period have started on que. not sure if the same appies to 5 * or 5 usa
  • Michael6Michael6 Posts: 3Member
    edited 10 May 2013, 8:02PM

    Channel 5 now has accurate recording, has been working for a couple of weeks now. All programes I have recorded on 5 for that period have started on que. not sure if the same appies to 5 * or 5 usa

    No they don't as they have even said they dont use it themselves in the email posted above which is why they recommend users to use padding instead.
    When they air their program's within the scheduled time then recordings are usually fine, its when they start before or end after the scheduled time is when you'll notice issues.
  • TomWTomW Posts: 496Member ✭✭
    edited 27 November 2016, 7:35PM
    Michael6 said:

    I came across this thread after googling the same issue with Freesat+.
    I contacted 5 about recordings and keeping program's within the scheduled times.
    I've recieved a response and as this issue affects us all I thought you may like to see what they had to say.

    Dear Michael

    Thank you for your recent enquiry regarding PVR recording of programmes on our channels.

    We were surprised to read about the problems you have experienced recording programmes on Channel 5 as we already closely match the PVR record times with our predicted transmission times on this channel. As is the case with most channels, we do not currently provide ‘live’ or real time synchronisation of our Electronic Programme Guide (EPG). This can result in programmes being cut short if buffers or extensions of PVR recording times are not added to the recordings. As far as we are aware, the majority of PVRs do offer the facility for additional recording minutes to be set at the start and the end of a planned recording. If possible, we advise viewers to add five minutes to the start and the end of recordings in these instances.

    Nevertheless, we have noted your remarks for the attention of our Broadcast Services team who are closely monitoring our schedules and working to improve the accuracy of our EPG information. We will be rolling out changes in the next few months that will hopefully improve the recording experience on 5* and 5 USA.

    Thank you for your interest in Channel 5.

    Yours sincerely

    Terry
    VIEWER ADVISOR

    "As far as we are aware, the majority of PVRs do offer the facility for additional recording minutes to be set at the start and the end of a planned recording. If possible, we advise viewers to add five minutes to the start and the end of recordings in these instances."

    LoL

    I wish!
  • gomezgomez Posts: 2,073Member ✭✭
    edited 11 May 2013, 5:02PM

    Channel 5 now has accurate recording, has been working for a couple of weeks now. All programes I have recorded on 5 for that period have started on que. not sure if the same appies to 5 * or 5 usa

    What has seems to have happened is that they are sticking more closely to their published schedule. Not missed owt on a Five recording here for a while now (very small sample admittedly).
  • DADA Posts: 142Member
    edited 3 May 2014, 8:08PM

    Channel 5 now has accurate recording, has been working for a couple of weeks now. All programes I have recorded on 5 for that period have started on que. not sure if the same appies to 5 * or 5 usa

    I noticed that The recording of CSI on Channel 5 started about 4 minutes late this week while I was watching something else. Nothing was clipped so it looks like AR is working for me anyway.
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