Failed recordings after an apparent power cut

gomezgomez Posts: 2,073Member ✭✭
edited 6 March 2017, 10:48PM in Archived Posts
All four of my recordings for Thursday evening and for Friday failed which is consistent with there having been a power cut and it not recovering to a point where it can tell what date and time it is. I had not used it between Thursday afternoon and Saturday evening. All my other PVRs coped just fine.

I felt sure this must have been raised before (but could not find any reference) as it is a common deficiency with Humax boxes which they tend to fix much later after a new product launch and only after many complaints. Humax never seem to learn from their past mistakes.

Comments

  • RoyRoy Posts: 15,208Member ✭✭✭
    edited 6 March 2017, 10:48PM
    Are you in High Eco mode? There was this issue with it, but it's supposed to have been fixed.

    Have you any independent evidence of a power cut? Most of the stuff in our house just chugs on (including our YV box in Low Eco mode), but the range oven and the microwave clocks restart, so we can tell how long, and how long ago, the power cut was.

    Also, the turntable on my ruinously expensive Linn Axis will kick into life, something that a knowledgeable friend says could have been prevented by a 4p capacitor :-(
    This is not the YouView that I knew  :'(
  • gomezgomez Posts: 2,073Member ✭✭
    edited 24 March 2013, 12:34PM
    No, nothing else in the house showed any signs so any power cut would have had to be momentary. Yes I do use High Eco mode.

    Caught up with a couple of programmes last night using the backward EPG but that was painful as the stream failed several times and the programmes does not resume in the same way as if you go direct through iPlayer. Catching up with the other programmes on the Digitalstream PVR at the mo and that has been faultless.
  • Mike Williams1Mike Williams1 Posts: 48Member
    edited 6 March 2017, 10:48PM
    Just done a simulated power cut test.

    System: Humax DTR-1010 (Retail)
    Manuafacturer Software: 17.3.0 (Last Updated 05-Feb-2013)
    Component Software: 2.4.0
    Platform Configuration 910
    ISP Configuration 5
    Eco Mode Low (Quick Start)
    Two mobile devices registered (for remote setting via Android YouView App)
    Tuned in to West Midlands (Sutton Coldfield TX)

    08:44 Set to record one episode of Frasier C4 at 09:00 to 09:30
    08:45 Put into standby (via remote)
    08:48 Turn Off (via switch at back)
    08:50 Turn On - No Display
    08:55 Display shows 00:05
    09:02 Display shows 00:12 - Record indicator light
    09:32 Display shows 00:42 - Record indicator not light
    09:45 Display shows 00:55 - Powered on (via remote)
    After (normal) short delay Display now shows correct time.
    Checked and recording was successful.

    The only fault here is that the display was incorrect until the unit was fully powered on.
    Obviously the simulated power cut was very short, not sure what would happen during a longer one.

  • RoyRoy Posts: 15,208Member ✭✭✭
    edited 7 December 2016, 8:39AM

    Just done a simulated power cut test.

    System: Humax DTR-1010 (Retail)
    Manuafacturer Software: 17.3.0 (Last Updated 05-Feb-2013)
    Component Software: 2.4.0
    Platform Configuration 910
    ISP Configuration 5
    Eco Mode Low (Quick Start)
    Two mobile devices registered (for remote setting via Android YouView App)
    Tuned in to West Midlands (Sutton Coldfield TX)

    08:44 Set to record one episode of Frasier C4 at 09:00 to 09:30
    08:45 Put into standby (via remote)
    08:48 Turn Off (via switch at back)
    08:50 Turn On - No Display
    08:55 Display shows 00:05
    09:02 Display shows 00:12 - Record indicator light
    09:32 Display shows 00:42 - Record indicator not light
    09:45 Display shows 00:55 - Powered on (via remote)
    After (normal) short delay Display now shows correct time.
    Checked and recording was successful.

    The only fault here is that the display was incorrect until the unit was fully powered on.
    Obviously the simulated power cut was very short, not sure what would happen during a longer one.

    About the same.

    One unsung advantage of Accurate Recording is that it is independent of what the YouView box thinks the time and date is, certainly in Low Eco mode.

    However, in High Eco mode, where the box has to wake itself up some 15 minutes or so before any scheduled recording, having the clock wrong causes a misfire of this.

    It is therefore necessary to bring a High Eco mode box up out of standby to the On state briefly after a power cut, so it can set its clock, if you want scheduled recordings to be reliably captured.

    (For whatever value of 'reliably' your YouView box can manage, of course).
    This is not the YouView that I knew  :'(
  • Mike Williams1Mike Williams1 Posts: 48Member
    edited 12 February 2014, 9:23PM

    Just done a simulated power cut test.

    System: Humax DTR-1010 (Retail)
    Manuafacturer Software: 17.3.0 (Last Updated 05-Feb-2013)
    Component Software: 2.4.0
    Platform Configuration 910
    ISP Configuration 5
    Eco Mode Low (Quick Start)
    Two mobile devices registered (for remote setting via Android YouView App)
    Tuned in to West Midlands (Sutton Coldfield TX)

    08:44 Set to record one episode of Frasier C4 at 09:00 to 09:30
    08:45 Put into standby (via remote)
    08:48 Turn Off (via switch at back)
    08:50 Turn On - No Display
    08:55 Display shows 00:05
    09:02 Display shows 00:12 - Record indicator light
    09:32 Display shows 00:42 - Record indicator not light
    09:45 Display shows 00:55 - Powered on (via remote)
    After (normal) short delay Display now shows correct time.
    Checked and recording was successful.

    The only fault here is that the display was incorrect until the unit was fully powered on.
    Obviously the simulated power cut was very short, not sure what would happen during a longer one.

    Sounds like High Eco mode turns the box into a "Chocolate Tea Pot" when a power cut occurs.

    i.e. You are on holiday in Spain from Monday to Saturday and have scheduled East Enders.  A power cut occurs on Monday evening at 18:00 with power restored at 18:15.  You therefore miss all of that weeks recordings.

    I know EE is on catch up, but supposing you were recording something that was not !!!

    After switching on at the mains my old Humax PVR 9200T resumes from sleep on for a short time to tune into a channel (BBC1 I think) to set the clock.

    Why can't the YouView boxes do that regardless of the Eco Mode selected, then all bases would be covered.
  • RoyRoy Posts: 15,208Member ✭✭✭
    edited 7 December 2016, 8:39AM

    Just done a simulated power cut test.

    System: Humax DTR-1010 (Retail)
    Manuafacturer Software: 17.3.0 (Last Updated 05-Feb-2013)
    Component Software: 2.4.0
    Platform Configuration 910
    ISP Configuration 5
    Eco Mode Low (Quick Start)
    Two mobile devices registered (for remote setting via Android YouView App)
    Tuned in to West Midlands (Sutton Coldfield TX)

    08:44 Set to record one episode of Frasier C4 at 09:00 to 09:30
    08:45 Put into standby (via remote)
    08:48 Turn Off (via switch at back)
    08:50 Turn On - No Display
    08:55 Display shows 00:05
    09:02 Display shows 00:12 - Record indicator light
    09:32 Display shows 00:42 - Record indicator not light
    09:45 Display shows 00:55 - Powered on (via remote)
    After (normal) short delay Display now shows correct time.
    Checked and recording was successful.

    The only fault here is that the display was incorrect until the unit was fully powered on.
    Obviously the simulated power cut was very short, not sure what would happen during a longer one.

    That would be excellent.

    But if you were off to Spain, you would no doubt wish to have the YouView app on your smartphone to record anything you hadn't learned about until you were over there.

    And configuring this would put the box in Low Eco mode, i.e. what YouView wanted the standby to be until they found an EU hoop that they had to jump through,
    This is not the YouView that I knew  :'(
  • Mike Williams1Mike Williams1 Posts: 48Member
    edited 12 February 2014, 9:57PM

    Just done a simulated power cut test.

    System: Humax DTR-1010 (Retail)
    Manuafacturer Software: 17.3.0 (Last Updated 05-Feb-2013)
    Component Software: 2.4.0
    Platform Configuration 910
    ISP Configuration 5
    Eco Mode Low (Quick Start)
    Two mobile devices registered (for remote setting via Android YouView App)
    Tuned in to West Midlands (Sutton Coldfield TX)

    08:44 Set to record one episode of Frasier C4 at 09:00 to 09:30
    08:45 Put into standby (via remote)
    08:48 Turn Off (via switch at back)
    08:50 Turn On - No Display
    08:55 Display shows 00:05
    09:02 Display shows 00:12 - Record indicator light
    09:32 Display shows 00:42 - Record indicator not light
    09:45 Display shows 00:55 - Powered on (via remote)
    After (normal) short delay Display now shows correct time.
    Checked and recording was successful.

    The only fault here is that the display was incorrect until the unit was fully powered on.
    Obviously the simulated power cut was very short, not sure what would happen during a longer one.

    Don't get me started on EU hoops. As a software developer I have had to code round a few of them.
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