I've given up waiting

Chris__M2Chris__M2 Member Posts: 64
edited 4 May 2017, 12:39AM in Archived Posts
When I bought my YouView box last year, it was with the desire to eventually consolidate all my viewing requirements (apart from DVD/BluRay) into one box, and get rid of the mess that lived below my TV, and the multitude of remote controls.

YouView went quite a way initially, in that it both replaced my existing unreliable hard disk recorder, and gave me access to all the VOD players, not just BBC iPlayer. However, this was short-lived, as due to the ongoing problems with AR and 5, I had to get my old recorder out of mothballs for recording on that channel (although it does seem things may have improved on that front).

I also had hopes that things such as Netflix, LoveFilm, or YouTube would eventually appear on YouView. I know - nothing was specifically promised, but there was definitely the capability to add new apps to the box, they did say that new content would be appearing, and when asked, we occasionally got a tantalising "we are looking at new content providers".

Anyway, the other week, I saw a BluRay player for 70 quid in Tesco, which has Netflix, LoveFilm, YouTube and a lot more. So I bought it. Whether any of these will ever appear on YouView, I have no idea, but for me, they have missed the boat.

[Posted as an idea, simply because there is no topic type that describes this post]
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Comments

  • northernnorthern Member Posts: 241
    edited 22 February 2017, 6:07PM
    Must admit I am disappointed with the progress so far regarding new on demand players and a couple of friends have now gone down a similar line as you .... six months with no apparent progress is too long in this fast moving industry.
    I know people will say lots of things will be happening very shortly but patience is wearing thin as evidence shows .
  • robert.inksonrobert.inkson Member Posts: 75
    edited 19 July 2013, 1:29PM
    I will add my vote to that,6 months in and nothing has been added.in another 6 months my bt contract will be up and with no sign of infinity on my horizon can youview temp me to stay, at this rate the answer will be no.
  • PhoenixPhoenix Member Posts: 14
    edited 21 April 2013, 4:36PM
    I agree with the above posters. over 6 months in and no real sign of improvement.
  • redchizredchiz Member, Super User Posts: 5,471 ✭✭✭
    edited 28 February 2017, 3:05PM
    I share the frustration expressed here. But I am also under no illusions at the difficulties in bringing the additional content which so many crave. As for timing, well, I imagine that is largely down to the various key partners. In particular, I am thinking of BT who have effectively only got a half-cocked version of YouView presently available. This will be, in fact has to be, fixed no later then the start of the next football season, otherwise BT's investment of nigh-on £1m per live Premiership match is going to look a bit silly. I confidently expect late summer to be the time a range of services will see the light alongside BT's own improved package. Not good news for the pathologically impatient I'm afraid, but that's the way I see it. In the words of another well-known marketing slogan: good things come to those who wait.
  • northernnorthern Member Posts: 241
    edited 28 February 2017, 3:05PM
    My friends weren't really to concerned about BT and their proposed multicast offerings they mainly just wanted and hoped for things like YouTube, Netflix,Lovefilm etc etc and after 6 months feel badly let down so have gone elsewhere just like Chris_M
  • redchizredchiz Member, Super User Posts: 5,471 ✭✭✭
    edited 20 December 2016, 1:57PM
    northern said:

    My friends weren't really to concerned about BT and their proposed multicast offerings they mainly just wanted and hoped for things like YouTube, Netflix,Lovefilm etc etc and after 6 months feel badly let down so have gone elsewhere just like Chris_M

    Your friends should perhaps behave more like grown-ups then and spend at least a little of their time trying to understand why things are the way they are instead of stamping their little consumerist feet and demanding "I want it now!"
  • northernnorthern Member Posts: 241
    edited 22 February 2017, 6:07PM
    Maybe but 6 months in this industry is a very very long time to wait.. they weren't demanding it now they just hoped it would have been delivered over the past six months just like Chris_ M hoped
  • Alan4Alan4 Member Posts: 19
    edited 24 November 2016, 6:48PM
    I agree with all of the above, it's been six months since I went for Bt Youview, and all there seems to be most of the time is updates to fix things that are wrong with the box itself, talk talk seem to be winning the advertising war with their boost system, I also got fed up with waiting and purchased a Smart TV with loads of apps.which is great, have also started to use Xbox to get the sky sports one day pass on Now tv which is good as well.
    Bt Youview needs to open out it's product to add on's and other services more quickly and also to those thousands of customer's who are not getting infinity of fibre any time soon. After all other services seem to be able to do this easily with out the big wait.
  • RoyRoy Member, Super User Posts: 17,790 ✭✭✭
    edited 6 March 2017, 10:48PM
    As my YouView box will probably never play bluray discs, I'm quite comfortable about having a bluray player under my TV alongside the YV box,; and all the additional services that are being asked for here are covered either by that bluray player or by my (smart) TV itself.

    That being so, I'm happy for YV to prioritise getting the basic functions of the box right, which I am optimistic they can do by the end of the year.

    Be nice if they spent 2014 getting all the additional services working on the YV box, though, so I don't keep having to try to remember which device does what.

    Of course, all this relies on no-one else being able to bring out a backwards EPG in the next 20 months; if someone can, there's a real danger of YV being dead in the water :-(
    ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
  • Chris__M2Chris__M2 Member Posts: 64
    edited 22 April 2013, 1:26PM
    northern said:

    My friends weren't really to concerned about BT and their proposed multicast offerings they mainly just wanted and hoped for things like YouTube, Netflix,Lovefilm etc etc and after 6 months feel badly let down so have gone elsewhere just like Chris_M

    Stamping your feet doesn't come into it.

    People want something, they don't get it, they see it elsewhere, they go elsewhere. No anger, no stamping of feet, just human nature and market forces.
  • DuvetManDuvetMan Member Posts: 75
    edited 2 August 2014, 4:52PM
    I have just posted a similar message to say that unless Youview get thier act together there will be no unique selling point for these boxes, smart tv's and as Chris__M states other vendors who respond to market demands quicker and listen to the users views.

    I say this not becuase i dislike YW, i actually think its a great system with the potential of being the one-stop shop for all the viewing from the web/on demand/live etc. The problem seems to be that YW dont seem to see this or the emerging vendors responding to the market.
  • PiersPiers Member Posts: 561 ✭✭✭✭✭
    edited 23 February 2017, 2:13PM
    Hi everyone. All of us at YouView wish that we could add more new content and features faster than we've able to, but there is some great new stuff coming. Over the next few months we're going to add more apps to the Players section, and BT and TalkTalk will be making IP delivered TV channels available in the guide.

    We absolutely do see the potential of our platform, and also what others in the market are doing. We also take all feedback from customers very seriously. I wouldn't be involved today if I thought it wasn't going anywhere, but I guess our actions and progress have to speak louder than my words alone.
  • DuvetManDuvetMan Member Posts: 75
    edited 2 August 2014, 4:52PM
    I hope so Piers
  • PhoenixPhoenix Member Posts: 14
    edited 2 August 2014, 4:52PM
    Thanks Piers, I appreciate your comments, however almost 12 months into the YV experience and still no fully functional PVR is somewhat disappointing. As my box is neither BT or TT There does not appear to be any extra content in the pipeline. Therefore to me the whole YV experience is very much a let down.
  • northernnorthern Member Posts: 241
    edited 22 February 2017, 6:07PM
    Thanks Piers thats what we need a little more information and yes as you state action speaks louder than words.
    You state over the next few months ( I take that not to be one or a couple but hopefully no more than 3 months) you will start adding more apps to the players section.
    Well that will take the "wait" to 9 months which is an awful long time so please make it worth it and make the start of introducing these new apps no longer than 3 months ......already waiting for the "great stuff coming " in August
  • gomezgomez Member Posts: 2,073 ✭✭
    edited 23 April 2013, 9:13AM
    "We absolutely do see the potential of our platform"

    I have no doubt that you do. The issue I suspect is persuading other parties of that potential at a price they want to pay to come onboard with their service.
  • redchizredchiz Member, Super User Posts: 5,471 ✭✭✭
    edited 28 February 2017, 3:05PM
    no fully functional PVR
    How do you mean?

    As for additional content, I am sure this will come to all users, not just BT and TT. My earlier comment was merely intended to suggest that the overall timing may be influenced by what one of the large stakeholders such as BT are doing.
  • PiersPiers Member Posts: 561 ✭✭✭✭✭
    edited 23 February 2017, 2:13PM
    New apps will mean new content for all boxes - not just for BT and TalkTalk customers.

    We are doing everything we can to speed things up, but we don't write these apps ourselves.
  • DuvetManDuvetMan Member Posts: 75
    edited 2 August 2014, 4:52PM
    Phoenix said:

    Thanks Piers, I appreciate your comments, however almost 12 months into the YV experience and still no fully functional PVR is somewhat disappointing. As my box is neither BT or TT There does not appear to be any extra content in the pipeline. Therefore to me the whole YV experience is very much a let down.

    Sorry Phoenix not sure what you mean by no fully functional PVR, In my opinion it is an excellent video recorder with all of the functionality of what you would expect from a recorder, the suggestions and recommendations being discussed on this forum are in the main (apart from some bugs) additional features and enhancements to the unit.
  • churchwardenchurchwarden Member Posts: 795
    edited 4 May 2017, 12:39AM
    Great news, Piers. With the addition of these new apps. plus updates to provide the key wished-for features requested by users of this forum, then YouView will start to realise the potential and promise it has always had.
    Look forward to seeing the new stuff, as it arrives. (just fixing the skip button will make me a happy bunny, at the moment ... LOL... that one has been a pain in the proverbial)
  • DuvetManDuvetMan Member Posts: 75
    edited 2 August 2014, 4:52PM
    Can i just say I cant wait for the updates
  • Chris__M2Chris__M2 Member Posts: 64
    edited 4 May 2017, 12:39AM
    Piers, the work of you and your colleagues here is much appreciated.

    Having said that, it is the continued vagueness of YouView pronouncements - "soon" and "over the next few months" - that made me decide not to wait.

    I do realise this isn't your fault, you can only give information that you have. But a lack of a roadmap is a definite failing in the organisation as a whole.
  • churchwardenchurchwarden Member Posts: 795
    edited 2 December 2016, 8:27PM
    Chris__M2 said:

    Piers, the work of you and your colleagues here is much appreciated.

    Having said that, it is the continued vagueness of YouView pronouncements - "soon" and "over the next few months" - that made me decide not to wait.

    I do realise this isn't your fault, you can only give information that you have. But a lack of a roadmap is a definite failing in the organisation as a whole.

    Hear what you say, Chris, and share some of the same feelings. I am sure there IS a roadmap, but it just isn't published in detail.
    Having worked in a similar area in the past, it is a fact that you are damned if you do, and damned if you don't. If you publish your planned future releases, and then are hit with some sort of development problem that delays the release (as often happens in ANY environment like this) - you will have everyone and their grand-mother up in arms and complaining.
    If you keep all your cards close to your chest, then you have people complaining they don't know what is coming.
    Few major providers of similar products (software driven hardware) reveal the detail of their forward plans - e.g. Apple, Samsung, etc. What will arrive with a new release may be hinted at, but often features come out of the blue - unannounced. Indeed, many boxes receive no updates at all.
    Getting additional content via apps is what we would have called "a non-trivial" development. If the team are to try to ensure (as much as they can) that it works as intended at release, then this is going to involve extensive and complex testing, which is time-consuming.
    YouView have committed to 3 updates a year - 3 times my previous pvr which received none!
    I have no doubts that YouView, over the rest of this year, will develop into a superb pvr. If that takes the team a few months to achieve, then I am happy to wait and see what arrives.
  • Mayernator87Mayernator87 Member Posts: 17
    edited 23 April 2013, 1:24PM
    Im quite happy with my box at the moment. 6 months of recording my fave telly with only the occasional hiccup which is to be expected from new tech.

    Im one of the lucky few though that already has access to the likes of Netflix, Lovefilm and Youtube through a games console. It would be nice to have them all on the same box so i only need the one remote, but im in no rush.

    Ive finally found a decent Freeview PVR with catch-up as an added bonus. i ain't going nowhere.
  • DuvetManDuvetMan Member Posts: 75
    edited 2 August 2014, 4:52PM
    and lets not forget the ability to scroll back through time in the EPG
  • stuart621stuart621 Member Posts: 616
    edited 23 April 2013, 1:24PM

    Im quite happy with my box at the moment. 6 months of recording my fave telly with only the occasional hiccup which is to be expected from new tech.

    Im one of the lucky few though that already has access to the likes of Netflix, Lovefilm and Youtube through a games console. It would be nice to have them all on the same box so i only need the one remote, but im in no rush.

    Ive finally found a decent Freeview PVR with catch-up as an added bonus. i ain't going nowhere.

    Me too. I have no complaints about the box or the service and any future enhancements will improve what is already a very good product.
  • sandmansandman Member Posts: 59
    edited 6 March 2017, 10:48PM
    back in early year 2000 i subscribed to sky and was given the new sky+ with record function, ability to pause rewind etc and a programe set reminder. what i really enjoyed about it was being able to go forward through the epg and see what was coming up in the weeks tv, i really did thing it was fantastic T.D.B infact.

    ive now got a smart tv i can connect my pc into it and stream through a network use the built i apps to watch films........................................

    i wont go on, but the humax is sitting under the tv bringing back reminders of how 'cool' i thought i was with my then sky+ box and i can only cringe laughing !!
  • Mayernator87Mayernator87 Member Posts: 17
    edited 23 April 2013, 11:16PM
    sandman said:

    back in early year 2000 i subscribed to sky and was given the new sky+ with record function, ability to pause rewind etc and a programe set reminder. what i really enjoyed about it was being able to go forward through the epg and see what was coming up in the weeks tv, i really did thing it was fantastic T.D.B infact.

    ive now got a smart tv i can connect my pc into it and stream through a network use the built i apps to watch films........................................

    i wont go on, but the humax is sitting under the tv bringing back reminders of how 'cool' i thought i was with my then sky+ box and i can only cringe laughing !!

    I remember when in the early 'noughties', i got my first freeview box by Sagemcom.
    It was big, bulky, and took a while to start up. (It also cost about £40-50), and only had a fraction of the channels available to us now. (Remember 'abc1'?)

    I too was amazed at the ability to look ahead and plan my viewing habit, to interact with the news by pushing that little red button, and to finally have that crystal clear picture.

    Look where are now only 10 years later. Freeview installed on every new tv, the ability to pause, rewind tv, and record anything up to a week in advance. And now, catch-up services to watch that gem you may have missed...

    Amazing isnt it?
  • RoyRoy Member, Super User Posts: 17,790 ✭✭✭
    edited 7 December 2016, 8:38AM
    sandman said:

    back in early year 2000 i subscribed to sky and was given the new sky+ with record function, ability to pause rewind etc and a programe set reminder. what i really enjoyed about it was being able to go forward through the epg and see what was coming up in the weeks tv, i really did thing it was fantastic T.D.B infact.

    ive now got a smart tv i can connect my pc into it and stream through a network use the built i apps to watch films........................................

    i wont go on, but the humax is sitting under the tv bringing back reminders of how 'cool' i thought i was with my then sky+ box and i can only cringe laughing !!

    Nokia Mediamaster 221T, 2002 or 2003. A snip at £150
    ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
  • PhoenixPhoenix Member Posts: 14
    edited 24 April 2013, 3:58AM
    Phoenix said:

    Thanks Piers, I appreciate your comments, however almost 12 months into the YV experience and still no fully functional PVR is somewhat disappointing. As my box is neither BT or TT There does not appear to be any extra content in the pipeline. Therefore to me the whole YV experience is very much a let down.

    Hi Chris, the additional features and enhancements discussed on this Forum are the reasons why I call it a non fully functional PVR. I could list all the features one would expect in a top of the range box but they have been covered in depth many times on this forum.
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