No audio whenever I turn youview box on

Anton ClarkAnton Clark Member Posts: 2
edited 17 July 2017, 11:31AM in Archived Posts
Whenever I turn my youview box on, there is no audio to accompany the video. Usually unplugging and reloading has the desired effect, but this can sometimes take 1 or 2 tries. I've checked the cables so I can only assume the problem is with the box. It was new in January.

Comments

  • MattManMattMan Member Posts: 277
    edited 17 July 2017, 11:31AM
    I too have a problem with sound when the youview box comes out of standby, there is no audio from the channel that it is on I have to change channel then there is audio, if I go back to the first channel the there is audio.
    Only started after the last update.
  • GCGC Member Posts: 17
    edited 29 August 2013, 3:46PM
    Same here :-(
  • happyslayerukhappyslayeruk Member Posts: 28
    edited 6 December 2013, 8:07PM
    Mine only started doing this a few days ago. Changing channel solves it for me.
  • zootweller .zootweller . Member Posts: 1
    edited 29 August 2013, 5:43PM
    Same thing happens with mine - it has just started doing this in the last few days. It must be a bug with the Aug 14 update (14.2.0).
  • Andy NashAndy Nash Member Posts: 9
    edited 29 August 2013, 5:48PM
    Same here and ive been on 14.2 since 6th of august, any comment youview?
  • happyslayerukhappyslayeruk Member Posts: 28
    edited 6 December 2013, 8:07PM
    I'm on 14.1 (BT supplied Humax) and the problems only started a few days ago, well after my last update on 29 July.
  • Steve OliverSteve Oliver Member Posts: 90 ✭✭
    edited 30 August 2013, 1:43PM
    Same here - just started happening - BT supplied Humax - very irritating indeed.
  • MattManMattMan Member Posts: 277
    edited 17 July 2017, 11:31AM
    YouView any update on this problem as I'm still having no sound when the box comes out of standby can to change channel to get sound.
  • Steve OliverSteve Oliver Member Posts: 90 ✭✭
    edited 17 September 2013, 5:18PM
    Still waiting too... can't believe there aren't lots of people complaining about this!!
  • Steve OliverSteve Oliver Member Posts: 90 ✭✭
    edited 17 September 2013, 5:31PM
    Same problem as described in the thread "No sound immediately after turning on YouView from standby on 13.4.0/1.6.0/490/3"
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