Show frequencies or UHF channels, not LCNs in Settings Menu

Lbear1Lbear1 Member Posts: 741
edited 8 May 2017, 7:26PM in Archived Posts

With the introduction of Mux 7 and the CoMuxes, it appears that there are more people having problems tuning to distant transmitters rather than their local one.

When you check signal strengths under the Settings menu, the box shows the LCN (Logical channel number) rather than the frequency or UHF channel number. The frequency information would be particularly useful in identifying tuning problems. For example, it is quite common for somebody to be able to receive more than one main transmitter (the Wirral is an example). In these circumstances you are offered the choice of which region you wish to use however this information is not always used when the box does its overnight housekeeping and finds, say, a BBC'1 on UHF 21 and 43 (random numbers) If the signal on UHF 21 is temporarily higher, perhaps because of atmospheric conditions, the box will lock in on that rather than the usual UHF 43.

The ability to manually tune would of course be the ideal but in terms of diagnostics, the real frequency information "UHF 21" or "474.0 MHz" rather than the LCN "Channel 1" would really helpful.

Sorry if one or the other is on the consolidated list. It would seem to be a simple programming change that could be easily implemented (as this is YouView I shall be checking with my doctor about my having delusional thoughts!)


Comments

  • KeithKeith Member, Super User Posts: 2,453 ✭✭✭
    edited 4 March 2017, 9:29AM
    Hi Peter - such diagnostic and manual tuning info would indeed be useful in some situations. A similar item to this on the consolidated list of improvements and feature requests is item 53 which has two reference topics: Should it become practical and possible within the forum system to once again update that list in the future I can potentially add a reference to this topic too (not to mention various updates on other items of which some actually have seen progress) :)
  • RoyRoy Member, Super User Posts: 17,656 ✭✭✭
    edited 6 March 2017, 9:48PM
    Keith, if you keep your lists off-line, and edit them there, might you be able to just repost the lists every time they change, and ask YouView to use their Boojum-like capabilities to make the earlier, now superseded, posted versions softly and silently vanish away?
    ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
  • KeithKeith Member, Super User Posts: 2,453 ✭✭✭
    edited 21 December 2016, 10:30PM
    Roy1 said:

    Keith, if you keep your lists off-line, and edit them there, might you be able to just repost the lists every time they change, and ask YouView to use their Boojum-like capabilities to make the earlier, now superseded, posted versions softly and silently vanish away?

    Thanks Roy - That is indeed one possible approach although it comes with other problems that I would rather avoid. There are other technical solutions that would allow for the direct and efficient editing of the list again which I expect I will discuss with YouView in due course ;-)
  • momistmomist Member Posts: 139
    edited 21 December 2016, 12:18AM
    Roy1 said:

    Keith, if you keep your lists off-line, and edit them there, might you be able to just repost the lists every time they change, and ask YouView to use their Boojum-like capabilities to make the earlier, now superseded, posted versions softly and silently vanish away?

    Keith, at the risk of multiplying your future workload, would you consider uploading your lists to other forums, such as DigitalSpy or the AV forum?  Maybe just as a one-off to begin with.  Might this demonstrate that the YV forum needs more attention, or attract new users from elsewhere to here, also demonstrating the need for more attention?
    
  • KeithKeith Member, Super User Posts: 2,453 ✭✭✭
    edited 21 December 2016, 10:30PM
    Roy1 said:

    Keith, if you keep your lists off-line, and edit them there, might you be able to just repost the lists every time they change, and ask YouView to use their Boojum-like capabilities to make the earlier, now superseded, posted versions softly and silently vanish away?

    Hi momist - whether it is the consolidated lists or some other information source I generally like to work with the principle of a master copy/source, which is either directly published and maintained in a visible and accessible way or is automatically published in various ways in different places but being automated each version is always accurate and consistent, in either case other locations may then link through to these accurate documents to further increase any exposure and accessibility. Given the updated YouView forum format has been running for a few months now, and the comments being made on other topics in relation to how the forum functions on technical and non-technical matters, I expect, in the near future, to engage in further discussions with YouView about the forum. Ideally this will lead to improvements that will benefit this forum and the YouView community as a whole, providing fresh clarity as to which forums and resources are best for which purposes in the medium term.
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