What is the difference between the Humax DTR T2000 box and the BT Humax DTR T2100 and T2110 boxes?

Colin5Colin5 Member Posts: 85
edited 6 March 2017, 10:48PM in Archived Posts
What is the difference between Humax dtr-t200 box And the bt dtr-t200 box?

I noticed the BT boxes are cheaper on Amazon and at Argos, so I just want to know what the differences is?

Colin
«1

Comments

  • VisionmanVisionman Member, Super User Posts: 10,282 ✭✭✭
    edited 26 February 2017, 2:39PM
    Hi Colin, I thought the BT supplied box wass called a DTR T2010 and the retail BT box a DTR T2000.
    I'm now happy with the disagree icon, because its gone.
  • Colin5Colin5 Member Posts: 85
    edited 6 March 2017, 10:48PM
    That's what I thought, but they're both Argos and Amazon has got the BT box as a t200 box not a t2010 box.
    Maybe this is a typo or maybe is the same box has Humax but with a different cover? Colin
  • RoyRoy Member, Super User Posts: 17,455 ✭✭✭
    edited 7 December 2016, 8:39AM
    Colin5 said:

    That's what I thought, but they're both Argos and Amazon has got the BT box as a t200 box not a t2010 box.
    Maybe this is a typo or maybe is the same box has Humax but with a different cover? Colin

    Both are DTR-T2000, not 200.
    ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
  • Colin5Colin5 Member Posts: 85
    edited 1 December 2016, 1:23AM
    Colin5 said:

    That's what I thought, but they're both Argos and Amazon has got the BT box as a t200 box not a t2010 box.
    Maybe this is a typo or maybe is the same box has Humax but with a different cover? Colin

    Sorry Roy I miss off a zero, you are correct they are both T2000.

    So what is the difference if any? I think it could well just be for design, bt youview box matches up with there modem.
  • RoyRoy Member, Super User Posts: 17,455 ✭✭✭
    edited 7 December 2016, 8:39AM
    Colin5 said:

    That's what I thought, but they're both Argos and Amazon has got the BT box as a t200 box not a t2010 box.
    Maybe this is a typo or maybe is the same box has Humax but with a different cover? Colin

    Both are described by Argos as DTR-T2000, not 200. They are right about the designation of the Humax box, and wrong about the BT one.

    But there are now three boxes, or at least, three designations.

    The Humax DTR-T2000 looks like the older T1010, but now has a separate power supply. It is the one in the Argos picture.

    The Humax-made BT DTR-T2110 is the retail version of the BT DTR-T2100 that BT supply on subscription.

    The BT ones differ, essentially, only in the way they are packaged, though they have different serial number ranges and warranty arrangements,

    One might suppose the Humax T2000 to have the same innards in the older-style 'premium' casing, instead of matching the BT Home Hub 5. But one might be wrong....
    ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
  • KeithKeith Member, Super User Posts: 2,450 ✭✭✭
    edited 6 March 2017, 8:32AM
    Having very similar model numbers for similar boxes does seem to leave plenty of room for confusion.

    My understanding is that formally the 3 models are:
    • T2100 - supplied to BT contract customers (also known as the G4)
    • T2110 - sold retail but otherwise the same as the BT customer T2100 box
    • T2000 - pure retail box that is physically larger than the T2100/T2110 but broadly the same spec/performance
    However, the BT badged boxes being advertised via retail routes may well be listed as T2100 which may simply be a slip, error on the boxing, or because they are actually stock that has come via the BT contract customer route. Both the T2100 and T2110 boxes are receiving their software on the BT software cycle release schedule so are currently running 17.10.0 (having received a fix for some of the problems in 17.3.0 but still not being able to run 18.3.0 or the fixed 18.10.0).

    The T2000 is a pure retail box so I would see it as the successor to the T1000 and T1010 boxes. I expect this box to track the retail software release cycle and thus based on past experience generally get the new features, fixes and bugs first.
  • VisionmanVisionman Member, Super User Posts: 10,282 ✭✭✭
    edited 22 December 2016, 12:05AM
    Keith1 said:

    Having very similar model numbers for similar boxes does seem to leave plenty of room for confusion.

    My understanding is that formally the 3 models are:

    • T2100 - supplied to BT contract customers (also known as the G4)
    • T2110 - sold retail but otherwise the same as the BT customer T2100 box
    • T2000 - pure retail box that is physically larger than the T2100/T2110 but broadly the same spec/performance
    However, the BT badged boxes being advertised via retail routes may well be listed as T2100 which may simply be a slip, error on the boxing, or because they are actually stock that has come via the BT contract customer route. Both the T2100 and T2110 boxes are receiving their software on the BT software cycle release schedule so are currently running 17.10.0 (having received a fix for some of the problems in 17.3.0 but still not being able to run 18.3.0 or the fixed 18.10.0).

    The T2000 is a pure retail box so I would see it as the successor to the T1000 and T1010 boxes. I expect this box to track the retail software release cycle and thus based on past experience generally get the new features, fixes and bugs first.
    Thanks for the correction Keith (and Roy).
    I'm now happy with the disagree icon, because its gone.
  • Colin5Colin5 Member Posts: 85
    edited 1 December 2016, 1:23AM
    Thank you Keith and Roy for your information. you have made it clear now.

    I've been looking around at boxes this weekend, because when the talktalk engineer comes, they may not resolve the breaking up of the freeview channels. If that happens. I will go out and buying my own retail box.

    On Saturday I went into a local Retailer and explained that I had a talktalk youviewTV box and she said. "thats interesting many of the talktalk youview customers have ditched supplied Boxers . To Purchase their own boxes. To find the problem has been solved."

    And then I said what sort of problems are they experiencing? She said "many are having problem with the breaking up of the TV channels like you."

    So it seems that talktalk may be supplying cheaper quality equipment to keep costs down I could be wrong.

    And Roy I have plenty of videos of the channels breaking up to show the engineer when they come. And I'm still going to continue filming. What ace ide! Colin
  • KeithKeith Member, Super User Posts: 2,450 ✭✭✭
    edited 4 March 2017, 10:29AM
    Hi Colin - whilst it is true that the hardware spec of the Huawei YouView boxes is lower than that of the Humax ones I would be surprised if there is significant evidence that many such customers have bought a retail box instead. Apparently over one million Huawei boxes have been supplied whereas suggestions are less than one hundred thousand Humax retail boxes have been sold (and it is highly unlikely many of those are TalkTalk customers). There are of course second hand and sold-on BT Humax boxes that may now be in the hands of TalkTalk users but I would be very surprised if many TalkTalk customers are actually using purchased/acquired Humax boxes.

    That said those that do have such a box have clearly commented that the improved hardware spec means it is more responsive/smooth and in particular those who have the newest T2100, T2110 or T2000 boxes all remark that they are faster than the T1000 and T1010 boxes and in particular clearly faster and smoother than the Huawei TalkTalk boxes. Whether switching to one of the newer Humax boxes would also address picture break up issues is less clear given such an issue is not, as far as I know, an established and heavily reported problem from TalkTalk users (but perhaps we are seeing more reports of it as the customer base continues to grow and more customers are also using internet channels which was not a feature for the majority of the time the box has been around and adds a further factor/dimension).

    If TalkTalk cannot clear your problem then you could indeed purchase say the T2000 box and see how that performs. If it clears the issue then great although you really should not have to go to that expense to resolve a problem with the TalkTalk hardware/service.
  • KeithKeith Member, Super User Posts: 2,450 ✭✭✭
    edited 4 March 2017, 10:29AM
    Hi all - you may notice the title of this topic has just been tweaked (to make it clearer that the discussion that has developed was aiming to clarify the differences between the more recent Humax models). The change of course does mean there is then a slight mismatch between Colin's initial question text and the tweaked topic title but hopefully the sequence of replies makes all the facts clear and the adjusted title is potentially more helpful in the long run. If you think the change is actually confusing/misleading/a bad change just say so and I'll revert it :)
  • Colin5Colin5 Member Posts: 85
    edited 1 December 2016, 1:23AM
    Thank you Keith.
    I thought it was a sales pitch when she was talking to me but then you just don't know.

    There is problems with this talktalk boxes. It's mentioned on Facebook and also more importantly on the TalkTalk community forum. You could be right, with more people have these boxes supplied then there may be more complaints on the way.

    Its like they say, it may work okay lab testing , but once it go out in to the public Arena them problems do arise which were unforeseen. That could be the case with most things. Colin
  • VisionmanVisionman Member, Super User Posts: 10,282 ✭✭✭
    edited 26 February 2017, 2:39PM
    There is a widely reported problem with TT's live internet channels either breaking up or freezing. Not everyone, but certainly enough to take note. They are now addressing it, apparently. I recall Piers previously saying that TT were yet to use fully Multicast enabled services but were in the throes of doing so. This, in combination with supporting TV over copper BB and with the usage of home plugs, could cause problems. I doubt its the hardware. Though that is just my opinion, of course.
    I'm now happy with the disagree icon, because its gone.
  • JoeJoe Member, Super User Posts: 2,064 ✭✭✭
    edited 3 December 2014, 3:04PM
    I've already posted this on another thread, but it's still relevant here.

    The bt branded dtr-2100 and humax branded dtr-t2000 have confirmed identical ram and CPU , and their performance is equal - both being substantially quicker and more responsive the the older dtr-t1000 and dtr-t1010. Hope that helps
  • David16David16 Member Posts: 2
    edited 13 December 2014, 9:02PM
    Does anyone know if the bt branded dtr-t2000 is the same as the humax bradnded dtr-t2000.
    The BT branded one is £40 cheaper on Argos...  http://www.argos.co.uk/static/Product/partNumber/1834426.htm
    vs
    http://www.argos.co.uk/static/Product/partNumber/2589378.htm

    My guess is the BT one is the older humax, but really can't tell.
    Any help appreciated!
  • KeithKeith Member, Super User Posts: 2,450 ✭✭✭
    edited 4 March 2017, 10:29AM
    Hi David - as far as I know Argos have an error in their listings. There is no such thing as a BT branded Humax DTR-T2000, the picture argos have is the Bt branded for retail sale Humax DTR-T2110. The difference between the T2100 and T2110 is basically the former is supplied direct via BT to its customers whereas the later is sold retail. The T2100 and T2110 both get their software updates on the BT release cycle which is typically behind the pure retail release cycle (but generally on the order of days or weeks rather than months like the Huawei TalkTalk boxes). The T2000 is a pure retail sale box, it is the same performance spec as the T2100/T2110 but is in a different larger case that more closely resembles the model it replaces, the T1010. The T2000 as a pure retail box will typically get software updates first.

    So whether you buy the BT branded T2110 or the pure retail T2000 may depend which case/size of box you prefer and whether getting the software first is or is not important to you (and of course the price) :)
  • JoeJoe Member, Super User Posts: 2,064 ✭✭✭
    edited 13 December 2014, 9:01PM
    Keith1 said:

    Hi David - as far as I know Argos have an error in their listings. There is no such thing as a BT branded Humax DTR-T2000, the picture argos have is the Bt branded for retail sale Humax DTR-T2110. The difference between the T2100 and T2110 is basically the former is supplied direct via BT to its customers whereas the later is sold retail. The T2100 and T2110 both get their software updates on the BT release cycle which is typically behind the pure retail release cycle (but generally on the order of days or weeks rather than months like the Huawei TalkTalk boxes). The T2000 is a pure retail sale box, it is the same performance spec as the T2100/T2110 but is in a different larger case that more closely resembles the model it replaces, the T1010. The T2000 as a pure retail box will typically get software updates first.

    So whether you buy the BT branded T2110 or the pure retail T2000 may depend which case/size of box you prefer and whether getting the software first is or is not important to you (and of course the price) :)

    As Keith says - the performance should be the same. The new bt boxes and the new retail Dtr-t2000 have the same cpu and ram.
    I bought the DTR-t2000 from john Lewis who priced matched richer sounds 175. I personally prefer the look and didn't really wish to have a bt branded box. Although larger, the dtr-t2000 box feels better built- and perhaps the extra size helps with dispersion of heat? Anyway I also took out the 3 year added care, so the box is guraenteed for 5 years.
  • redchizredchiz Member, Super User Posts: 5,416 ✭✭✭
    edited 20 December 2016, 1:57PM
    Keith1 said:

    Hi David - as far as I know Argos have an error in their listings. There is no such thing as a BT branded Humax DTR-T2000, the picture argos have is the Bt branded for retail sale Humax DTR-T2110. The difference between the T2100 and T2110 is basically the former is supplied direct via BT to its customers whereas the later is sold retail. The T2100 and T2110 both get their software updates on the BT release cycle which is typically behind the pure retail release cycle (but generally on the order of days or weeks rather than months like the Huawei TalkTalk boxes). The T2000 is a pure retail sale box, it is the same performance spec as the T2100/T2110 but is in a different larger case that more closely resembles the model it replaces, the T1010. The T2000 as a pure retail box will typically get software updates first.

    So whether you buy the BT branded T2110 or the pure retail T2000 may depend which case/size of box you prefer and whether getting the software first is or is not important to you (and of course the price) :)

    I am sure that Keith's erudition on the matter is spot on as always, but my head is nevertheless spinning trying to take in all the nuances! Cutting to the chase: are they basically all the same box under the hood?
  • KeithKeith Member, Super User Posts: 2,450 ✭✭✭
    edited 21 December 2016, 11:30PM
    Keith1 said:

    Hi David - as far as I know Argos have an error in their listings. There is no such thing as a BT branded Humax DTR-T2000, the picture argos have is the Bt branded for retail sale Humax DTR-T2110. The difference between the T2100 and T2110 is basically the former is supplied direct via BT to its customers whereas the later is sold retail. The T2100 and T2110 both get their software updates on the BT release cycle which is typically behind the pure retail release cycle (but generally on the order of days or weeks rather than months like the Huawei TalkTalk boxes). The T2000 is a pure retail sale box, it is the same performance spec as the T2100/T2110 but is in a different larger case that more closely resembles the model it replaces, the T1010. The T2000 as a pure retail box will typically get software updates first.

    So whether you buy the BT branded T2110 or the pure retail T2000 may depend which case/size of box you prefer and whether getting the software first is or is not important to you (and of course the price) :)

    Basically yes. I believe it has been confirmed elsewhere on the forum they have the same quantity of RAM and processor type and we know they have the same disk capacity. So the exact components could be slightly different (I've not seen inside any of them) but they are basically the same spec system in different cases with different routes for getting the software updates :)
  • JoeJoe Member, Super User Posts: 2,064 ✭✭✭
    edited 13 December 2014, 8:55PM
    Keith1 said:

    Hi David - as far as I know Argos have an error in their listings. There is no such thing as a BT branded Humax DTR-T2000, the picture argos have is the Bt branded for retail sale Humax DTR-T2110. The difference between the T2100 and T2110 is basically the former is supplied direct via BT to its customers whereas the later is sold retail. The T2100 and T2110 both get their software updates on the BT release cycle which is typically behind the pure retail release cycle (but generally on the order of days or weeks rather than months like the Huawei TalkTalk boxes). The T2000 is a pure retail sale box, it is the same performance spec as the T2100/T2110 but is in a different larger case that more closely resembles the model it replaces, the T1010. The T2000 as a pure retail box will typically get software updates first.

    So whether you buy the BT branded T2110 or the pure retail T2000 may depend which case/size of box you prefer and whether getting the software first is or is not important to you (and of course the price) :)

    Yes as keith says :)
  • David16David16 Member Posts: 2
    edited 13 December 2014, 9:02PM
    Keith1 said:

    Hi David - as far as I know Argos have an error in their listings. There is no such thing as a BT branded Humax DTR-T2000, the picture argos have is the Bt branded for retail sale Humax DTR-T2110. The difference between the T2100 and T2110 is basically the former is supplied direct via BT to its customers whereas the later is sold retail. The T2100 and T2110 both get their software updates on the BT release cycle which is typically behind the pure retail release cycle (but generally on the order of days or weeks rather than months like the Huawei TalkTalk boxes). The T2000 is a pure retail sale box, it is the same performance spec as the T2100/T2110 but is in a different larger case that more closely resembles the model it replaces, the T1010. The T2000 as a pure retail box will typically get software updates first.

    So whether you buy the BT branded T2110 or the pure retail T2000 may depend which case/size of box you prefer and whether getting the software first is or is not important to you (and of course the price) :)

    All, much appreciated advice. I don't like staring at the bt logo much, but I reckon I can bear it for the saving ...
    Thanks for the fast response - my Xmas viewing will be £40 sweeter as a result
  • JoeJoe Member, Super User Posts: 2,064 ✭✭✭
    edited 13 December 2014, 9:12PM
    Keith1 said:

    Hi David - as far as I know Argos have an error in their listings. There is no such thing as a BT branded Humax DTR-T2000, the picture argos have is the Bt branded for retail sale Humax DTR-T2110. The difference between the T2100 and T2110 is basically the former is supplied direct via BT to its customers whereas the later is sold retail. The T2100 and T2110 both get their software updates on the BT release cycle which is typically behind the pure retail release cycle (but generally on the order of days or weeks rather than months like the Huawei TalkTalk boxes). The T2000 is a pure retail sale box, it is the same performance spec as the T2100/T2110 but is in a different larger case that more closely resembles the model it replaces, the T1010. The T2000 as a pure retail box will typically get software updates first.

    So whether you buy the BT branded T2110 or the pure retail T2000 may depend which case/size of box you prefer and whether getting the software first is or is not important to you (and of course the price) :)

    Yes I think you'll be happy with the new box. Bt or humax they all work equally well. And I guess with the smaller box it will be easier to hide away :)
  • Roger GilheanyRoger Gilheany Member Posts: 3
    edited 19 February 2015, 6:03PM
    Keith1 said:

    Having very similar model numbers for similar boxes does seem to leave plenty of room for confusion.

    My understanding is that formally the 3 models are:

    • T2100 - supplied to BT contract customers (also known as the G4)
    • T2110 - sold retail but otherwise the same as the BT customer T2100 box
    • T2000 - pure retail box that is physically larger than the T2100/T2110 but broadly the same spec/performance
    However, the BT badged boxes being advertised via retail routes may well be listed as T2100 which may simply be a slip, error on the boxing, or because they are actually stock that has come via the BT contract customer route. Both the T2100 and T2110 boxes are receiving their software on the BT software cycle release schedule so are currently running 17.10.0 (having received a fix for some of the problems in 17.3.0 but still not being able to run 18.3.0 or the fixed 18.10.0).

    The T2000 is a pure retail box so I would see it as the successor to the T1000 and T1010 boxes. I expect this box to track the retail software release cycle and thus based on past experience generally get the new features, fixes and bugs first.
    Hello
    If you buy a Retail BT Box e.g. DTR T2110, or for that matter a second hand BT DTR T2100 but you rae no longer a BT customer will you get automatic software updates? Would appreciate a veiw of this. Or is it best to just go for the Humax T2000?
    rgds
    Rogerg 
  • scottscott Member, Super User Posts: 2,134 ✭✭✭
    edited 29 November 2016, 11:48AM
    Keith1 said:

    Having very similar model numbers for similar boxes does seem to leave plenty of room for confusion.

    My understanding is that formally the 3 models are:

    • T2100 - supplied to BT contract customers (also known as the G4)
    • T2110 - sold retail but otherwise the same as the BT customer T2100 box
    • T2000 - pure retail box that is physically larger than the T2100/T2110 but broadly the same spec/performance
    However, the BT badged boxes being advertised via retail routes may well be listed as T2100 which may simply be a slip, error on the boxing, or because they are actually stock that has come via the BT contract customer route. Both the T2100 and T2110 boxes are receiving their software on the BT software cycle release schedule so are currently running 17.10.0 (having received a fix for some of the problems in 17.3.0 but still not being able to run 18.3.0 or the fixed 18.10.0).

    The T2000 is a pure retail box so I would see it as the successor to the T1000 and T1010 boxes. I expect this box to track the retail software release cycle and thus based on past experience generally get the new features, fixes and bugs first.
    You will still get software updates but they will be from the original supplier of the box i.e. BT rollout or YouView Retail rollout, no matter which Internet supplier you are with now.
  • KeithKeith Member, Super User Posts: 2,450 ✭✭✭
    edited 21 December 2016, 11:30PM
    Keith1 said:

    Having very similar model numbers for similar boxes does seem to leave plenty of room for confusion.

    My understanding is that formally the 3 models are:

    • T2100 - supplied to BT contract customers (also known as the G4)
    • T2110 - sold retail but otherwise the same as the BT customer T2100 box
    • T2000 - pure retail box that is physically larger than the T2100/T2110 but broadly the same spec/performance
    However, the BT badged boxes being advertised via retail routes may well be listed as T2100 which may simply be a slip, error on the boxing, or because they are actually stock that has come via the BT contract customer route. Both the T2100 and T2110 boxes are receiving their software on the BT software cycle release schedule so are currently running 17.10.0 (having received a fix for some of the problems in 17.3.0 but still not being able to run 18.3.0 or the fixed 18.10.0).

    The T2000 is a pure retail box so I would see it as the successor to the T1000 and T1010 boxes. I expect this box to track the retail software release cycle and thus based on past experience generally get the new features, fixes and bugs first.
    Hi Roger - yes if you have a BT badged box (whether from BT or via retail) and are not a BT customer your box still gets software updates. The BT badged boxes get their updates on the BT release cycle which has historically tended to mean they have been a few weeks behind the pure retail boxes. One could argue being on a release cycle that means you do not get the software first is no bad thing as if issues come up early on the pure retail release they will hold it back from deploying to BT badged boxes until the issue is resolved. Of course the recent issue (now resolved) showed some releases go out to BT boxes first/at the same time as retail and then a problem comes up and some customers are stuck with problematic boxes for several months. Such incidences are very rare though (2 in roughly 3 years).
  • Roger GilheanyRoger Gilheany Member Posts: 3
    edited 19 February 2015, 6:13PM
    Keith1 said:

    Having very similar model numbers for similar boxes does seem to leave plenty of room for confusion.

    My understanding is that formally the 3 models are:

    • T2100 - supplied to BT contract customers (also known as the G4)
    • T2110 - sold retail but otherwise the same as the BT customer T2100 box
    • T2000 - pure retail box that is physically larger than the T2100/T2110 but broadly the same spec/performance
    However, the BT badged boxes being advertised via retail routes may well be listed as T2100 which may simply be a slip, error on the boxing, or because they are actually stock that has come via the BT contract customer route. Both the T2100 and T2110 boxes are receiving their software on the BT software cycle release schedule so are currently running 17.10.0 (having received a fix for some of the problems in 17.3.0 but still not being able to run 18.3.0 or the fixed 18.10.0).

    The T2000 is a pure retail box so I would see it as the successor to the T1000 and T1010 boxes. I expect this box to track the retail software release cycle and thus based on past experience generally get the new features, fixes and bugs first.
    Keith,Scott
    Many thanks. So basically I can purchase a new or second hand box, plug it via ethernet to the internet and it will automatically receive updates from BT even though I have just moved from BT to the Post Office?  I am surprised BT are being so kind really! Still if I go back to them when we actually get Infinity (not yet planned) then I can take advantage of the BT services.
    Thanks for the prompt response
    rgds
    RogerG
  • JoeJoe Member, Super User Posts: 2,064 ✭✭✭
    edited 19 February 2015, 6:25PM
    Keith1 said:

    Having very similar model numbers for similar boxes does seem to leave plenty of room for confusion.

    My understanding is that formally the 3 models are:

    • T2100 - supplied to BT contract customers (also known as the G4)
    • T2110 - sold retail but otherwise the same as the BT customer T2100 box
    • T2000 - pure retail box that is physically larger than the T2100/T2110 but broadly the same spec/performance
    However, the BT badged boxes being advertised via retail routes may well be listed as T2100 which may simply be a slip, error on the boxing, or because they are actually stock that has come via the BT contract customer route. Both the T2100 and T2110 boxes are receiving their software on the BT software cycle release schedule so are currently running 17.10.0 (having received a fix for some of the problems in 17.3.0 but still not being able to run 18.3.0 or the fixed 18.10.0).

    The T2000 is a pure retail box so I would see it as the successor to the T1000 and T1010 boxes. I expect this box to track the retail software release cycle and thus based on past experience generally get the new features, fixes and bugs first.
    Yes one of the good things about Youview, it remains a functional pvr with on demand content after you come out of contract with bt or talk talk.
  • Roger GilheanyRoger Gilheany Member Posts: 3
    edited 19 February 2015, 6:27PM
    Keith1 said:

    Having very similar model numbers for similar boxes does seem to leave plenty of room for confusion.

    My understanding is that formally the 3 models are:

    • T2100 - supplied to BT contract customers (also known as the G4)
    • T2110 - sold retail but otherwise the same as the BT customer T2100 box
    • T2000 - pure retail box that is physically larger than the T2100/T2110 but broadly the same spec/performance
    However, the BT badged boxes being advertised via retail routes may well be listed as T2100 which may simply be a slip, error on the boxing, or because they are actually stock that has come via the BT contract customer route. Both the T2100 and T2110 boxes are receiving their software on the BT software cycle release schedule so are currently running 17.10.0 (having received a fix for some of the problems in 17.3.0 but still not being able to run 18.3.0 or the fixed 18.10.0).

    The T2000 is a pure retail box so I would see it as the successor to the T1000 and T1010 boxes. I expect this box to track the retail software release cycle and thus based on past experience generally get the new features, fixes and bugs first.
    Gees, even Talk Talk excellent
    Many thanks
  • JoeJoe Member, Super User Posts: 2,064 ✭✭✭
    edited 19 February 2015, 6:56PM
    Keith1 said:

    Having very similar model numbers for similar boxes does seem to leave plenty of room for confusion.

    My understanding is that formally the 3 models are:

    • T2100 - supplied to BT contract customers (also known as the G4)
    • T2110 - sold retail but otherwise the same as the BT customer T2100 box
    • T2000 - pure retail box that is physically larger than the T2100/T2110 but broadly the same spec/performance
    However, the BT badged boxes being advertised via retail routes may well be listed as T2100 which may simply be a slip, error on the boxing, or because they are actually stock that has come via the BT contract customer route. Both the T2100 and T2110 boxes are receiving their software on the BT software cycle release schedule so are currently running 17.10.0 (having received a fix for some of the problems in 17.3.0 but still not being able to run 18.3.0 or the fixed 18.10.0).

    The T2000 is a pure retail box so I would see it as the successor to the T1000 and T1010 boxes. I expect this box to track the retail software release cycle and thus based on past experience generally get the new features, fixes and bugs first.
    Yes - but the newer bt boxes and new retail t2000 are the better performing ones to go for.
  • Steve PowellSteve Powell Member Posts: 52 ✭✭
    edited 6 March 2017, 10:48PM
    My BT supplied T1000 has died today, and I'm exploring options. I could probably get a replacement box from BT, but I don't want to have to commit to a new 12 month contract, if that's what it takes.

    I am an Infinity subscriber, and I have the extra 20 multicast TV channels. What I'm wondering is whether or not the BT-branded retail T2110 box sold at Argos, Amazon etc would be able to receive and record those 20 extra TV channels, or if that is restricted to boxes bought directly from BT.
  • redchizredchiz Member, Super User Posts: 5,416 ✭✭✭
    edited 20 December 2016, 1:57PM

    My BT supplied T1000 has died today, and I'm exploring options. I could probably get a replacement box from BT, but I don't want to have to commit to a new 12 month contract, if that's what it takes.

    I am an Infinity subscriber, and I have the extra 20 multicast TV channels. What I'm wondering is whether or not the BT-branded retail T2110 box sold at Argos, Amazon etc would be able to receive and record those 20 extra TV channels, or if that is restricted to boxes bought directly from BT.

    Technically there is no reason why any box shouldn't work, if there are any restrictions they will be applied by BT and it is best to check with them. I know that TalkTalk let you use your own box, but you need to have them set it up as "primary" so there must be some sort of ID tag on the line. Whether BT do something similar I don't know, but I guess there must be some sort of system in place to police their multi-room service.
    
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