Youview signal too sharp / digital looking compared to freeview signal inbuilt in TV
HI there - I have just bought a samsung 32" TV and at the same timehave upgraded my BY account to incorporate BT TV - my main issue is that I find the picture from the TV Freeview a lot more easy going than the picture from the Youview box. I am not a fan of the overly processed digital look so I always have the sharpness set very low from between 0 to 5 points to give a smoother more natural looking picture however even with sharpness set to 0 on my TV the signal from the Youview box is too sharp for my liking and there are slight halos apparant around sharp edges. I am wondering if there is any filters being applied by the YouView box to 'enhance' the image such as boosting sharpness and possible noise reduction as well as the image also has an slightly processed look to my eyes. I would like to see some options on the YouView box to alter sharpness settings and any other digital tweaking that may be going on. For me I will be watching the main freeview channels through the TV and switching to YouView for the internet channels / catch up & Netflix as the picture is more pleasing to my eyes.
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Have you also checked that the YouView box is outputting in a resolution that your TV is happiest with?
Returning to the matter in hand, the only visual setting which is adjustable on the YouView box afaik is the HDMI Display Setting, I trust you have this at 1080p?
This first image is from the inbuilt freeview and shows a sharp but solid image
This second image is from the youview box and shows the haloing / edge enhancement effect
This third image is from netflix on the yv box and clearly shows significant haloing around the character hercules
you may need to zoom in to see clearly - I may try to make a video to illustrate also
I perhaps should have thought to suggest the rather less drastic soft reset to you, but I'm glad you got it sorted.
I certainly saw the halos in the example images you posted, and I have seen nothing like that from my boxes, so I am glad you are now experiencing YouView as it should be :-)
It seems to me that all new YouView boxes would benefit from a soft reset after the first few days (or even sooner) to eliminate any weird issues that they might have first started up with.
this is freeview signal on tv
youview freeview signal - note the edge enhanced look
netflix with haloing
Thanks for raising this issue and attaching the video, I have raised this with our test team to see if this is something we can recreate, so we will keep you informed if we find out more. This is definitely an unusual one though!
Phil
[email protected]
Out of interest did you get an opportunity to try your box on a neighbors TV? It would be interesting to know if it only appears on the Samsung TV mentioned.