YouView box randomly switches on (plus other issues)
Our last YouView box lasted well. However, the hard-drive failed and it has been replaced by the latest BT YouView box (the very small one).
After less than a week, it is randomly switching itself on. It also loses picture and sound, becoming unresponsive, despite the blue lights still being on.
I have arranged with BT to send another bonito in the meantime, has anyone else encountered similar issues and was there a solution?
If this has already been asked, a link to the conversation would be appreciated.
Many thanks - Ian.
After less than a week, it is randomly switching itself on. It also loses picture and sound, becoming unresponsive, despite the blue lights still being on.
I have arranged with BT to send another bonito in the meantime, has anyone else encountered similar issues and was there a solution?
If this has already been asked, a link to the conversation would be appreciated.
Many thanks - Ian.
0
Comments
But remember the bathtub curve; things like YouView boxes tend to either fail early, or fail late, with a long flat period of relatively low failure rate in the middle.
You could try a soft reset; touch the On/Standby button on the box for just over 8 seconds, and it will reboot non-destructively.
Might fix it, might keep it OK for a bit, might do nothing.
Do let us know which.
But if there is a new sarda sarda coming from BT, I think I would still be inclined to accept the swap, no matter what.
Holding my breath....
Hey ho...
Kev G
Hey ho...
Kev G