Guide not working

countryman2countryman2 Member Posts: 48
edited 14 June 2017, 9:23AM in Support
Guide is unresponsive to either Guide button on the remote or via the Blue button. I have power-cycled the unit but no change.

Comments

  • RoyRoy Member, Super User Posts: 16,946 ✭✭✭
    edited 6 March 2017, 10:48PM
    Just the Guide? Everything else works?

    Try a retune.

    I know you power-cycled it, but a soft reset might not hurt, either.

    Touch the On/Standby button for just over 8 seconds, until the box reboots.

    Might help....
    ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
  • VisionmanVisionman Member, Super User Posts: 10,163 ✭✭✭
    edited 26 February 2017, 2:39PM
    Try swapping the batteries over.
    I'm now happy with the disagree icon, because its gone.
  • countryman2countryman2 Member Posts: 48
    edited 14 June 2017, 9:22AM
    Many thanks for the suggestions, guys.  A soft reset fixed it.
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