Forum feedback on MyTV in Next Gen software

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Comments

  • RoyRoy Member, Super User Posts: 17,002 ✭✭✭
    edited 29 April 2017, 9:49AM

    That, is very favourable, thank you for the update. You see, all people want, is comms! Cheers

    And if you want to zip through the pages of tiles then the
    ^
    P
    V key will do it.

    I'm worried if they look blurred to you, though.

    How big is your screen? How is your vision generally?
    ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
  • WayneWayne Member Posts: 82
    edited 29 April 2017, 9:51AM
    Spargo said:

    Keith, is it not possible to manually edit the title name in Next Gen then, so you could get rid of the 'NEW:'? That would be useful. I never tried it in the version before tiles because I didn't need to. I had a quick look in 27.50.0 but I couldn't see anything obvious.

    Just to add, I have a current series record where the channel has decided to rebroadcast the series from the beginning using the same series link ID. In this case, I find the 'New' tag useful to enable me to quickly identify and delete the old/repeat episodes.

    If YouView were to consider removing this tag from the programme title, then maybe they could add it to programme information instead. Just a thought :)
  • KeithKeith Member, Super User Posts: 2,450 ✭✭✭
    edited 29 April 2017, 10:09AM
    Spargo said:

    Keith, is it not possible to manually edit the title name in Next Gen then, so you could get rid of the 'NEW:'? That would be useful. I never tried it in the version before tiles because I didn't need to. I had a quick look in 27.50.0 but I couldn't see anything obvious.

    Ah, that is an interesting issue the broadcaster has presented. I suspect if you were a keeper of watched episodes then the box would not record a second copy but of course that is not the way you should have to work in this scenario. All in all another example of the many corner and use cases that crop up, and that whilst one could perhaps devise options and behaviours to account for it it could quite quickly get complicated for reduced gain.
  • MrMcgMrMcg Member Posts: 105
    edited 29 April 2017, 10:25AM
    Spargo said:

    Keith, is it not possible to manually edit the title name in Next Gen then, so you could get rid of the 'NEW:'? That would be useful. I never tried it in the version before tiles because I didn't need to. I had a quick look in 27.50.0 but I couldn't see anything obvious.

    I thought there already was a metadata tag for "repeat". There certainly used to be - in the old days when "series record" meant the recorder matched the program name, and it asked if you want "new only, or new and repeats". So, isn't "New" in the program title not redundant?
  • MrMcgMrMcg Member Posts: 105
    edited 29 April 2017, 10:30AM
    Spargo said:

    Keith, is it not possible to manually edit the title name in Next Gen then, so you could get rid of the 'NEW:'? That would be useful. I never tried it in the version before tiles because I didn't need to. I had a quick look in 27.50.0 but I couldn't see anything obvious.

    Hmm, Keith has raised some interesting ideas, and given me food for thought.

    The program title is, essentially, an arbitrary text string, and as a developer, I would be very reluctant to hard-code interpretation of such arbitrary data (i.e. looking for "New:" at the beginning of the string).

    However, as a text string, it could include line-breaks as hints to the receiver regarding layout. In this way, multi-line friendly display formats like the tiles could show multi-line titles in the way the content provider suggests:

        New: [LB]
        Sherlock Holmes [LB]
         - the lost list option

    And for single-line formats (EPG, lists, etc), the line-breaks can be ignored:

        New: Sherlock Holmes - the lost list option

    I suspect most existing text renderers which have not been explicitly coded for multiline would ignore non-printable characters anyway, so such change in content titles might well be backwards-compatible.

    (Note for programmers: [LB] is an abstract notion; whether the implementation is CR, LF, CRLF, HTML <BR> or whatever the actual character is).
  • Scott LeslieScott Leslie Member Posts: 18
    edited 16 July 2017, 3:15PM
    well i got the lastest update this week, was hoping that Youview were listening about the myTV area. 
    a couple of changes but on the whole not enough in my opinion. This feels like a buggy beta release.

    It is clear from the forums that functionallity in old software has been left out and following comments here and elsewhere people are not happy.

    "if it ain't broke ..." and all that.
  • WayneWayne Member Posts: 82
    edited 29 April 2017, 11:14AM
    Spargo said:

    Keith, is it not possible to manually edit the title name in Next Gen then, so you could get rid of the 'NEW:'? That would be useful. I never tried it in the version before tiles because I didn't need to. I had a quick look in 27.50.0 but I couldn't see anything obvious.

    I've looked for the 'repeat' identifier before and have just rechecked. Unfortunately it doesn't appear on any of the episodes I've checked, of which I know many to be repeats.
  • Yasha NokeYasha Noke Member Posts: 317 ✭✭
    edited 29 April 2017, 11:51AM
    Spargo said:

    Keith, is it not possible to manually edit the title name in Next Gen then, so you could get rid of the 'NEW:'? That would be useful. I never tried it in the version before tiles because I didn't need to. I had a quick look in 27.50.0 but I couldn't see anything obvious.

    If a series is defined as programmes that have the same series CRID then it is down to the recording box to remember episodes that have been recorded already.  It is this memory of what has been recorded for the series CRID that is used to identify a repeat and to ignore it.  Some boxes do this better than others.  For me youview, including new gen, has always worked very well in remembering what has been fully recorded already for the series in the schedule, even if those recordings have since been deleted.

    With youview recorders one way to cancel this functionality is to delete the series schedule and then recreate it.  After doing that its memory of what not to record will have been cleared and it  will then try to record the old episodes again if they have the same series CRID.

    Wayne, it would be good if you would post which series are double recording.  There are a few of us on this forum who can look at feeview's epg metadata which the youview box uses for programmes that are received via the aerial.
  • RoyRoy Member, Super User Posts: 17,002 ✭✭✭
    edited 29 April 2017, 2:46PM

    well i got the lastest update this week, was hoping that Youview were listening about the myTV area. 
    a couple of changes but on the whole not enough in my opinion. This feels like a buggy beta release.

    It is clear from the forums that functionallity in old software has been left out and following comments here and elsewhere people are not happy.

    "if it ain't broke ..." and all that.

    It isn't buggy, though.

    It implements its design brief, in program code, extremely faithfully.

    You can take issue with the design brief, if you like :-)
    ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
  • Scott LeslieScott Leslie Member Posts: 18
    edited 29 April 2017, 5:54PM

    well i got the lastest update this week, was hoping that Youview were listening about the myTV area. 
    a couple of changes but on the whole not enough in my opinion. This feels like a buggy beta release.

    It is clear from the forums that functionallity in old software has been left out and following comments here and elsewhere people are not happy.

    "if it ain't broke ..." and all that.

    it is buggy as it is slow to navigate.

    New TV experience away from YOUVIEW arrives on Tuesday :-)
  • redchizredchiz Member, Super User Posts: 5,250 ✭✭✭
    edited 29 April 2017, 6:37PM

    well i got the lastest update this week, was hoping that Youview were listening about the myTV area. 
    a couple of changes but on the whole not enough in my opinion. This feels like a buggy beta release.

    It is clear from the forums that functionallity in old software has been left out and following comments here and elsewhere people are not happy.

    "if it ain't broke ..." and all that.

    Ace, what?
  • jim1jim1 Member Posts: 60
    edited 29 April 2017, 8:47PM

    YV seem to have prioritised style over usability & deleted some useful functions for no apparent reason. Give us the option of lists or tiles. Revamp the recordings so that when you have watched & want to delete one you do not have to wade through to find it. Allow deletion of one scheduled recording in a series via EPG. Bring back the small picture of current channel in EPG & recordings

    R1c1 means you have to concentrate and count where the tile is. Then you've two keys to find and press, and those are in a different grid than the one on your screen. Pressing down and right to get to the right tile is similarly complex.
    Pressing down alone in a list view is far easier. Only one button to press.
  • RoyRoy Member, Super User Posts: 17,002 ✭✭✭
    edited 29 April 2017, 8:49PM

    well i got the lastest update this week, was hoping that Youview were listening about the myTV area. 
    a couple of changes but on the whole not enough in my opinion. This feels like a buggy beta release.

    It is clear from the forums that functionallity in old software has been left out and following comments here and elsewhere people are not happy.

    "if it ain't broke ..." and all that.

    Scott

    If that is what you call buggy, then the M25 is buggy :-)

    We await your Wednesday A/B between whatever you are buying and your YouView box with bated breath.
    ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
  • scottscott Member, Super User Posts: 2,129 ✭✭✭
    edited 29 April 2017, 8:59PM

    YV seem to have prioritised style over usability & deleted some useful functions for no apparent reason. Give us the option of lists or tiles. Revamp the recordings so that when you have watched & want to delete one you do not have to wade through to find it. Allow deletion of one scheduled recording in a series via EPG. Bring back the small picture of current channel in EPG & recordings

    Or you just could press right how ever many times the same as you press down on a list
  • jim1jim1 Member Posts: 60
    edited 29 April 2017, 10:14PM

    well i got the lastest update this week, was hoping that Youview were listening about the myTV area. 
    a couple of changes but on the whole not enough in my opinion. This feels like a buggy beta release.

    It is clear from the forums that functionallity in old software has been left out and following comments here and elsewhere people are not happy.

    "if it ain't broke ..." and all that.

    @Scott Leslie I don't like the tiles, but they work exactly as coded. They seem to work exactly as specified. There don't appear to be any bugs. The issue is that a lot of us don't like how they've been specified. They've been built for the providers not for the users.
    I'm just thankful that the systems analysts didn't specify tiles for the programme guide! Clearly they realised that a list is better.
  • Scott LeslieScott Leslie Member Posts: 18
    edited 30 April 2017, 12:09PM

    well i got the lastest update this week, was hoping that Youview were listening about the myTV area. 
    a couple of changes but on the whole not enough in my opinion. This feels like a buggy beta release.

    It is clear from the forums that functionallity in old software has been left out and following comments here and elsewhere people are not happy.

    "if it ain't broke ..." and all that.

    I have noticed if you disconnect from the internet the box navigation is more responsive.
    so this is a bug/performance issue.

    My Plan B while Youview sort out the new platform is SKY HD service (not SKYQ) and i have also sourced a humax retail box which has the pre-tiles update (will use this for back room -disconnected from Internet so it cannot update);  I use my amazon stick for streaming and Netflix.

    I will follow the Youview progress and I genuinely hope the platform improves for all it user base.
  • RoyRoy Member, Super User Posts: 17,002 ✭✭✭
    edited 30 April 2017, 1:01PM

    well i got the lastest update this week, was hoping that Youview were listening about the myTV area. 
    a couple of changes but on the whole not enough in my opinion. This feels like a buggy beta release.

    It is clear from the forums that functionallity in old software has been left out and following comments here and elsewhere people are not happy.

    "if it ain't broke ..." and all that.

    jim

    The funny thing about the EPG is that it is two-dimensional (channel and time) and so more like the tiles than anything else in CurrentGen ever was.

    But nobody ever complained about having to go along and down, instead of just down.

    Strange that - but I guess when there is really only one way to present certain information, it seems both natural and unavoidable.

    Whereas when it is used to present Recordings and Schedules, all hell breaks loose.

    The presentation of the tiles in 27.50.0 is certainly better than it was previously in NextGen, and I daresay there are improvements to come.

    But with 27.50.0 out there, it may be time for the 'bring back lists' brigade to stop and think if that is really, unavoidably, what they need, or if there aren't just a few more tweaks that will make the tiles a perfectly acceptable alternative presentation?
    ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
  • Liz210Liz210 Member Posts: 10
    edited 30 April 2017, 1:23PM

    well i got the lastest update this week, was hoping that Youview were listening about the myTV area. 
    a couple of changes but on the whole not enough in my opinion. This feels like a buggy beta release.

    It is clear from the forums that functionallity in old software has been left out and following comments here and elsewhere people are not happy.

    "if it ain't broke ..." and all that.

    Sorry, I want the lists back!!
  • momistmomist Member Posts: 139
    edited 30 April 2017, 1:38PM

    well i got the lastest update this week, was hoping that Youview were listening about the myTV area. 
    a couple of changes but on the whole not enough in my opinion. This feels like a buggy beta release.

    It is clear from the forums that functionallity in old software has been left out and following comments here and elsewhere people are not happy.

    "if it ain't broke ..." and all that.

    "more like the tiles than anything else in CurrentGen ever was."  BUT, it does not include the useless image showing a random picture that may or may not be recognised for the program it relates to.  Maybe, if a tiled layout is compulsory, larger tiles with only writing in would be more acceptable.  I don't see what is wrong with a list though.
  • Trevor6Trevor6 Member Posts: 63
    edited 30 April 2017, 1:46PM

    well i got the lastest update this week, was hoping that Youview were listening about the myTV area. 
    a couple of changes but on the whole not enough in my opinion. This feels like a buggy beta release.

    It is clear from the forums that functionallity in old software has been left out and following comments here and elsewhere people are not happy.

    "if it ain't broke ..." and all that.

    For many people lists is by far and away the better solution, for those who get on with tiles they already have a solution and I hope they would support those who don't have a good solution
  • VisionmanVisionman Member, Super User Posts: 10,170 ✭✭✭
    edited 30 April 2017, 1:49PM

    well i got the lastest update this week, was hoping that Youview were listening about the myTV area. 
    a couple of changes but on the whole not enough in my opinion. This feels like a buggy beta release.

    It is clear from the forums that functionallity in old software has been left out and following comments here and elsewhere people are not happy.

    "if it ain't broke ..." and all that.

    But of course... :)
    I'm now happy with the disagree icon, because its gone.
  • Very AngryVery Angry Member Posts: 6
    edited 5 May 2017, 9:03PM
    27.50.0 is in no way a substitute for lists.
    I appreciate that in 27.50.0 they attempted to make the tiles more like a list, but why even try and make tiles like a list, why not JUST HAVE A LIST!
    Everyone has had tiles for a while now, and the vast majority of feedback is still to return to the functionality that was purchased; so the calling for lists is not a prejucdicial one.
    If I had wanted a clunky infantile interface, I would have bought one - the product I now have is not the product I bought.  I want my purchase product returned to me.

    As if 27.50.0 was not bad enough in terms of an interface, when attempting to naviagte the tiles (for the first minute of the tiles page being up) the delay between a button push and the cursor moving can be as long as 8 seconds - typically 3 seconds.
    Yes, I have tried resets, checking the internet connection / speed etc etc.
    The only way I can now make my box usable is to unplug it from the internet - I only wish I had done this before YouView stole my original software.  And that's what it is - theft.
    It is absolutely unforgivable that this appauling buggy retrograde interface has been rolled out when we once enjoyed probably the best interface that the market offered.

    YouView, you should be ashamed.
  • VisionmanVisionman Member, Super User Posts: 10,170 ✭✭✭
    edited 30 April 2017, 3:16PM

    27.50.0 is in no way a substitute for lists.
    I appreciate that in 27.50.0 they attempted to make the tiles more like a list, but why even try and make tiles like a list, why not JUST HAVE A LIST!
    Everyone has had tiles for a while now, and the vast majority of feedback is still to return to the functionality that was purchased; so the calling for lists is not a prejucdicial one.
    If I had wanted a clunky infantile interface, I would have bought one - the product I now have is not the product I bought.  I want my purchase product returned to me.

    As if 27.50.0 was not bad enough in terms of an interface, when attempting to naviagte the tiles (for the first minute of the tiles page being up) the delay between a button push and the cursor moving can be as long as 8 seconds - typically 3 seconds.
    Yes, I have tried resets, checking the internet connection / speed etc etc.
    The only way I can now make my box usable is to unplug it from the internet - I only wish I had done this before YouView stole my original software.  And that's what it is - theft.
    It is absolutely unforgivable that this appauling buggy retrograde interface has been rolled out when we once enjoyed probably the best interface that the market offered.

    YouView, you should be ashamed.

    Sorry you feel that way. Whats your box model & internet speed?
    I'm now happy with the disagree icon, because its gone.
  • Very AngryVery Angry Member Posts: 6
    edited 30 April 2017, 3:46PM

    27.50.0 is in no way a substitute for lists.
    I appreciate that in 27.50.0 they attempted to make the tiles more like a list, but why even try and make tiles like a list, why not JUST HAVE A LIST!
    Everyone has had tiles for a while now, and the vast majority of feedback is still to return to the functionality that was purchased; so the calling for lists is not a prejucdicial one.
    If I had wanted a clunky infantile interface, I would have bought one - the product I now have is not the product I bought.  I want my purchase product returned to me.

    As if 27.50.0 was not bad enough in terms of an interface, when attempting to naviagte the tiles (for the first minute of the tiles page being up) the delay between a button push and the cursor moving can be as long as 8 seconds - typically 3 seconds.
    Yes, I have tried resets, checking the internet connection / speed etc etc.
    The only way I can now make my box usable is to unplug it from the internet - I only wish I had done this before YouView stole my original software.  And that's what it is - theft.
    It is absolutely unforgivable that this appauling buggy retrograde interface has been rolled out when we once enjoyed probably the best interface that the market offered.

    YouView, you should be ashamed.

    It's a Humax T2000 with internet speed of 6Mb/s.
    The day before the update the navigation speed was normal, as soon as the update happened, the navigation became virtually unusable.
    I notice that if you select the tiles page and then wait for 1 minute, the speed of navigation after the minute has elapsed is acceptable.
  • VisionmanVisionman Member, Super User Posts: 10,170 ✭✭✭
    edited 30 April 2017, 4:06PM

    27.50.0 is in no way a substitute for lists.
    I appreciate that in 27.50.0 they attempted to make the tiles more like a list, but why even try and make tiles like a list, why not JUST HAVE A LIST!
    Everyone has had tiles for a while now, and the vast majority of feedback is still to return to the functionality that was purchased; so the calling for lists is not a prejucdicial one.
    If I had wanted a clunky infantile interface, I would have bought one - the product I now have is not the product I bought.  I want my purchase product returned to me.

    As if 27.50.0 was not bad enough in terms of an interface, when attempting to naviagte the tiles (for the first minute of the tiles page being up) the delay between a button push and the cursor moving can be as long as 8 seconds - typically 3 seconds.
    Yes, I have tried resets, checking the internet connection / speed etc etc.
    The only way I can now make my box usable is to unplug it from the internet - I only wish I had done this before YouView stole my original software.  And that's what it is - theft.
    It is absolutely unforgivable that this appauling buggy retrograde interface has been rolled out when we once enjoyed probably the best interface that the market offered.

    YouView, you should be ashamed.

    That isn't right... Hm. Do you get a constant 6Mbps or can it variably drop?
    I'm now happy with the disagree icon, because its gone.
  • Very AngryVery Angry Member Posts: 6
    edited 30 April 2017, 4:23PM

    27.50.0 is in no way a substitute for lists.
    I appreciate that in 27.50.0 they attempted to make the tiles more like a list, but why even try and make tiles like a list, why not JUST HAVE A LIST!
    Everyone has had tiles for a while now, and the vast majority of feedback is still to return to the functionality that was purchased; so the calling for lists is not a prejucdicial one.
    If I had wanted a clunky infantile interface, I would have bought one - the product I now have is not the product I bought.  I want my purchase product returned to me.

    As if 27.50.0 was not bad enough in terms of an interface, when attempting to naviagte the tiles (for the first minute of the tiles page being up) the delay between a button push and the cursor moving can be as long as 8 seconds - typically 3 seconds.
    Yes, I have tried resets, checking the internet connection / speed etc etc.
    The only way I can now make my box usable is to unplug it from the internet - I only wish I had done this before YouView stole my original software.  And that's what it is - theft.
    It is absolutely unforgivable that this appauling buggy retrograde interface has been rolled out when we once enjoyed probably the best interface that the market offered.

    YouView, you should be ashamed.

    I've done a few tests - it's between 5 and 9Mb/s
  • VisionmanVisionman Member, Super User Posts: 10,170 ✭✭✭
    edited 30 April 2017, 4:26PM

    27.50.0 is in no way a substitute for lists.
    I appreciate that in 27.50.0 they attempted to make the tiles more like a list, but why even try and make tiles like a list, why not JUST HAVE A LIST!
    Everyone has had tiles for a while now, and the vast majority of feedback is still to return to the functionality that was purchased; so the calling for lists is not a prejucdicial one.
    If I had wanted a clunky infantile interface, I would have bought one - the product I now have is not the product I bought.  I want my purchase product returned to me.

    As if 27.50.0 was not bad enough in terms of an interface, when attempting to naviagte the tiles (for the first minute of the tiles page being up) the delay between a button push and the cursor moving can be as long as 8 seconds - typically 3 seconds.
    Yes, I have tried resets, checking the internet connection / speed etc etc.
    The only way I can now make my box usable is to unplug it from the internet - I only wish I had done this before YouView stole my original software.  And that's what it is - theft.
    It is absolutely unforgivable that this appauling buggy retrograde interface has been rolled out when we once enjoyed probably the best interface that the market offered.

    YouView, you should be ashamed.

    5 should be (and is) more than enough... For test purposes, try the BBC red button service. Access should be near instantaneous. 
    I'm now happy with the disagree icon, because its gone.
  • ZPDZPD Member Posts: 4
    edited 30 April 2017, 5:29PM
    I made some rough idea suggestions here for the MyTV page (I suggest doing away with the tiles for that section of the menu altogether).

    Samsung tried that tiled interface in 2013-4 on their Freeview PVR/Blu-ray Player and everyone hated it!  

    I also think consideration should be made to what happens to blank tiles when a programme recorded no longer has internet thumbnails available or the box is not connected to the Internet, as it leaves old recordings showing a blank thumbnail, which is why I suggested an interface where a blank tile would no longer be an issue, because it wouldn't have to show a tile (much like the old YouView recordings library approach to thumbnails).

    My ideas
  • Very AngryVery Angry Member Posts: 6
    edited 30 April 2017, 5:49PM

    27.50.0 is in no way a substitute for lists.
    I appreciate that in 27.50.0 they attempted to make the tiles more like a list, but why even try and make tiles like a list, why not JUST HAVE A LIST!
    Everyone has had tiles for a while now, and the vast majority of feedback is still to return to the functionality that was purchased; so the calling for lists is not a prejucdicial one.
    If I had wanted a clunky infantile interface, I would have bought one - the product I now have is not the product I bought.  I want my purchase product returned to me.

    As if 27.50.0 was not bad enough in terms of an interface, when attempting to naviagte the tiles (for the first minute of the tiles page being up) the delay between a button push and the cursor moving can be as long as 8 seconds - typically 3 seconds.
    Yes, I have tried resets, checking the internet connection / speed etc etc.
    The only way I can now make my box usable is to unplug it from the internet - I only wish I had done this before YouView stole my original software.  And that's what it is - theft.
    It is absolutely unforgivable that this appauling buggy retrograde interface has been rolled out when we once enjoyed probably the best interface that the market offered.

    YouView, you should be ashamed.

    Yes, Red Button near instantaneous.
    Also noticed that clicking between Guide - Players&Apps - MyTv - Settings can be slow, particularly between Players&Apps to MyTv.  Again, remove internet and all delay goes away.
  • GrundersGrunders Member Posts: 131
    edited 5 May 2017, 5:32AM

    well i got the lastest update this week, was hoping that Youview were listening about the myTV area. 
    a couple of changes but on the whole not enough in my opinion. This feels like a buggy beta release.

    It is clear from the forums that functionallity in old software has been left out and following comments here and elsewhere people are not happy.

    "if it ain't broke ..." and all that.

    I agree
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