First off I note at the top of the page "Note: This update doesn't have any new features but has a few minor bug fixes included." yet was the is the one with the new interface? If it is, sorry but I really don't like it. There is a time and a place for tiles and in this case I'd say not for my recordings, it's ok to just have a listgrid view sometimes - I just can't see what this new format brings to the party. Its just a bit noisy on screen to take in all the info I need re: programme names, dates, watched, etc. As with some other comments I totally agree about the deleting after watching issue.
This is my first post and hope my last, but it's really frustrated me - sorry.
Thanks Daniel I'm all for nextGen but not if is impacts on the user experience, lets hope tiles go out of fashion
First off I note at the top of the page "Note: This update doesn't have any new features but has a few minor bug fixes included." yet was the is the one with the new interface? If it is, sorry but I really don't like it. There is a time and a place for tiles and in this case I'd say not for my recordings, it's ok to just have a listgrid view sometimes - I just can't see what this new format brings to the party. Its just a bit noisy on screen to take in all the info I need re: programme names, dates, watched, etc. As with some other comments I totally agree about the deleting after watching issue.
This is my first post and hope my last, but it's really frustrated me - sorry.
Hi Clare The tiles are staying, but that they will be improved there is no doubt.
I'm now happy with the disagree icon, because its gone.
Hey Visionman - the problem with new posts like this is the number of extra pages it creates rather than concentrating comments on the same types of feedback in the same place :-D
Phil, maybe a summary post on the main feedback that the Devs are looking at seriously would be good. That way any new comments don't cover old ground ;-)
Hey Visionman - the problem with new posts like this is the number of extra pages it creates rather than concentrating comments on the same types of feedback in the same place :-D
Phil, maybe a summary post on the main feedback that the Devs are looking at seriously would be good. That way any new comments don't cover old ground ;-)
No actually. Phil has actively stated YouView are looking for the same opinions stated over and over again. Why? Because where feedback is concerned, whether it be good or bad, numbers carry weight.
I'm now happy with the disagree icon, because its gone.
Hey Visionman - the problem with new posts like this is the number of extra pages it creates rather than concentrating comments on the same types of feedback in the same place :-D
Phil, maybe a summary post on the main feedback that the Devs are looking at seriously would be good. That way any new comments don't cover old ground ;-)
Yeah the opinions would be in the comments, the more that comment the better! The number of comments is a good indicator of the popularity of an issue?
Hey Visionman - the problem with new posts like this is the number of extra pages it creates rather than concentrating comments on the same types of feedback in the same place :-D
Phil, maybe a summary post on the main feedback that the Devs are looking at seriously would be good. That way any new comments don't cover old ground ;-)
Or unpopularity of it.
I'm now happy with the disagree icon, because its gone.
Although i have Virgin broadband and could easily of got TV with them too, I bought my BT Youview box from a shop because I liked my friends and so bought my own. After this update I now feel like i bought a car i liked from a shop but now 6 months down the line the shop has swapped the engine for one that i hate. I feel cheated! I hate the tiles, especially trying to navigate through them when nothing is easy to find like it was before with the lists. Why can't they add a list option? I hate not being able to delete a program straight after pressing stop, and instead having to start at the beginning of the search process and try and find it again to delete it, and then hopefully remembering to delete a single episode and not the entire folder! Do the software designers actually road-test the new versions on people that actually have to use it? I suspect not! I'm not happy!
Oh my goodness I really hate the new tiles for the recordings.
I have got a lot of recordings and trying to navigate round the tiles is driving me nuts already. I found the previous list function easy to navigate and use. If some people like the tiles and some people hate them, why can we not have a list function kept as an option? With a recording in the list function it was possible to take the recording forward in chunks so for example if I had a sports recording and I knew kick off wouldn't be for about 30 minutes from the start of the programme I could take it forward that far in a second. Now I have to go into the actual recording and move it forward on screen. So that's one function I miss. I am finding programmes hard to find in the recordings and the lack of a delete function at the end of playing a recording is a very poor oversight,requiring the user to have to go back into the tiles and locate the programme again. The blue guide screen I find difficult and uncomfortable to use due to the colour and the transparency (and I really miss the little TV on the top right,that was a great feature in the previous versions). I just went to record a programme this evening but it tells me I will have to cancel a recording as there will be too many recording at the same time. . So back I went into those darned tiles, find the 2 programmes recording, but the information for programmes actively recording doesn't tell me the time period that the recording of each programme will go on for. It just states the start time (the previous version mentioned the start and end time). This is very unhelpful and I now have to go back into the guide to find out the time and work out what is overlapping when. While I am doing this it is uncomfortable because of the blue/teal background.
Trying to find something positive - the 14 days of the guide is good. When clicking on 'guide' it comes up with what is 'on now' for 10 of the main free channels.
Please, someone tell me how go back to the previous version. BT/You View please provide an additional list function for recording/scheduled recordings.
Oh my goodness I really hate the new tiles for the recordings.
I have got a lot of recordings and trying to navigate round the tiles is driving me nuts already. I found the previous list function easy to navigate and use. If some people like the tiles and some people hate them, why can we not have a list function kept as an option? With a recording in the list function it was possible to take the recording forward in chunks so for example if I had a sports recording and I knew kick off wouldn't be for about 30 minutes from the start of the programme I could take it forward that far in a second. Now I have to go into the actual recording and move it forward on screen. So that's one function I miss. I am finding programmes hard to find in the recordings and the lack of a delete function at the end of playing a recording is a very poor oversight,requiring the user to have to go back into the tiles and locate the programme again. The blue guide screen I find difficult and uncomfortable to use due to the colour and the transparency (and I really miss the little TV on the top right,that was a great feature in the previous versions). I just went to record a programme this evening but it tells me I will have to cancel a recording as there will be too many recording at the same time. . So back I went into those darned tiles, find the 2 programmes recording, but the information for programmes actively recording doesn't tell me the time period that the recording of each programme will go on for. It just states the start time (the previous version mentioned the start and end time). This is very unhelpful and I now have to go back into the guide to find out the time and work out what is overlapping when. While I am doing this it is uncomfortable because of the blue/teal background.
Trying to find something positive - the 14 days of the guide is good. When clicking on 'guide' it comes up with what is 'on now' for 10 of the main free channels.
Please, someone tell me how go back to the previous version. BT/You View please provide an additional list function for recording/scheduled recordings.
Fixes intermittent audio issue when fast forwarding internet channels.
A Fix to ensure pause works correctly on internet channels when attempting to fast forward or rewind.
TBH, Roy, I took that screen photo last Sunday night (well, 4am Monday morning, evidently!) so I can't remember entirely what the blank tiles are - but there are just so many things wrong in that picture (not just the blank tiles), I don't know where to start.
Quite obviously it is a bug, rather than a design failure, and I can't understand how this bug (variants of which have been reported here from a number of people over the last few weeks) didn't occur during testing. I'm not talking about the triallists here, more the coders themselves. Coders shouldn't just be reacting to bugs, swatting one after the next like a game of whack-a-mole; they should anticipate them and proactively nip them in the bud. (And if not the coders, then the stress-testers.)
The tiles and recording playback/delete journey etc may not be to people's liking but they are at least well-coded inasmuch as they don't appear to exhibit any glaring bugs; but this display of scheduled recordings is one thing that makes some people exclaim "how on Earth did this get through any sort of testing?!".
Fixes intermittent audio issue when fast forwarding internet channels.
A Fix to ensure pause works correctly on internet channels when attempting to fast forward or rewind.
I'm almost ashamed to say that I gave Marshmallow a clean bill of health on the Sony YouView TVs; in my defence it did behave perfectly for me, both in general use and with regard to some things I was specifically asked to look at by various people.
But it blew up so badly, and in so many ways, when rolled out generally, that Sony have had to halt the rollout.
As with the above, we will only know the answer to the question you end with, which is a perfectly fair question, when we know the root cause of the bug.
One thing that YouView get spectacularly right though, with their powerful automated testing suite, is regression testing; once a bug has been identified, tests are added to detect the issue, to try to provoke it, and so on.
In a lot of software, coding weaknesses and insufficient patching can mean that old chestnuts keep resurfacing.
But I don't this I've ever seen this with the YouView software; all the bugs are always fresh and new, and the only old chestnuts are the things we want YouView to add to the software which they won't.
Though I guess with NextGen, we are now getting new chestnuts along with the new bugs :-)
‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
Oh my goodness I really hate the new tiles for the recordings.
I have got a lot of recordings and trying to navigate round the tiles is driving me nuts already. I found the previous list function easy to navigate and use. If some people like the tiles and some people hate them, why can we not have a list function kept as an option? With a recording in the list function it was possible to take the recording forward in chunks so for example if I had a sports recording and I knew kick off wouldn't be for about 30 minutes from the start of the programme I could take it forward that far in a second. Now I have to go into the actual recording and move it forward on screen. So that's one function I miss. I am finding programmes hard to find in the recordings and the lack of a delete function at the end of playing a recording is a very poor oversight,requiring the user to have to go back into the tiles and locate the programme again. The blue guide screen I find difficult and uncomfortable to use due to the colour and the transparency (and I really miss the little TV on the top right,that was a great feature in the previous versions). I just went to record a programme this evening but it tells me I will have to cancel a recording as there will be too many recording at the same time. . So back I went into those darned tiles, find the 2 programmes recording, but the information for programmes actively recording doesn't tell me the time period that the recording of each programme will go on for. It just states the start time (the previous version mentioned the start and end time). This is very unhelpful and I now have to go back into the guide to find out the time and work out what is overlapping when. While I am doing this it is uncomfortable because of the blue/teal background.
Trying to find something positive - the 14 days of the guide is good. When clicking on 'guide' it comes up with what is 'on now' for 10 of the main free channels.
Please, someone tell me how go back to the previous version. BT/You View please provide an additional list function for recording/scheduled recordings.
Define "impossible". Has anyone tried a factory reset and disconnecting from the internet? (I'm not usually up at this time on a weekend... I'm losing sleep over TV!)
Oh my goodness I really hate the new tiles for the recordings.
I have got a lot of recordings and trying to navigate round the tiles is driving me nuts already. I found the previous list function easy to navigate and use. If some people like the tiles and some people hate them, why can we not have a list function kept as an option? With a recording in the list function it was possible to take the recording forward in chunks so for example if I had a sports recording and I knew kick off wouldn't be for about 30 minutes from the start of the programme I could take it forward that far in a second. Now I have to go into the actual recording and move it forward on screen. So that's one function I miss. I am finding programmes hard to find in the recordings and the lack of a delete function at the end of playing a recording is a very poor oversight,requiring the user to have to go back into the tiles and locate the programme again. The blue guide screen I find difficult and uncomfortable to use due to the colour and the transparency (and I really miss the little TV on the top right,that was a great feature in the previous versions). I just went to record a programme this evening but it tells me I will have to cancel a recording as there will be too many recording at the same time. . So back I went into those darned tiles, find the 2 programmes recording, but the information for programmes actively recording doesn't tell me the time period that the recording of each programme will go on for. It just states the start time (the previous version mentioned the start and end time). This is very unhelpful and I now have to go back into the guide to find out the time and work out what is overlapping when. While I am doing this it is uncomfortable because of the blue/teal background.
Trying to find something positive - the 14 days of the guide is good. When clicking on 'guide' it comes up with what is 'on now' for 10 of the main free channels.
Please, someone tell me how go back to the previous version. BT/You View please provide an additional list function for recording/scheduled recordings.
The operating system is stored on a chip separate to your hard drive. Youview have never released the software as a download and even if they did the software won't allow a older version number over the top of a newer one. Once the update is done part of the update removes the old operating system from the chip and any form of reset attempted will by futile because you will still end up with next gen on the box as youview classic is completely removed from the box.
Oh my goodness I really hate the new tiles for the recordings.
I have got a lot of recordings and trying to navigate round the tiles is driving me nuts already. I found the previous list function easy to navigate and use. If some people like the tiles and some people hate them, why can we not have a list function kept as an option? With a recording in the list function it was possible to take the recording forward in chunks so for example if I had a sports recording and I knew kick off wouldn't be for about 30 minutes from the start of the programme I could take it forward that far in a second. Now I have to go into the actual recording and move it forward on screen. So that's one function I miss. I am finding programmes hard to find in the recordings and the lack of a delete function at the end of playing a recording is a very poor oversight,requiring the user to have to go back into the tiles and locate the programme again. The blue guide screen I find difficult and uncomfortable to use due to the colour and the transparency (and I really miss the little TV on the top right,that was a great feature in the previous versions). I just went to record a programme this evening but it tells me I will have to cancel a recording as there will be too many recording at the same time. . So back I went into those darned tiles, find the 2 programmes recording, but the information for programmes actively recording doesn't tell me the time period that the recording of each programme will go on for. It just states the start time (the previous version mentioned the start and end time). This is very unhelpful and I now have to go back into the guide to find out the time and work out what is overlapping when. While I am doing this it is uncomfortable because of the blue/teal background.
Trying to find something positive - the 14 days of the guide is good. When clicking on 'guide' it comes up with what is 'on now' for 10 of the main free channels.
Please, someone tell me how go back to the previous version. BT/You View please provide an additional list function for recording/scheduled recordings.
Actually, as I have said before, all YouView have to do to go back is to take the latest CurrentGen release, modify the version number to be higher than the most recent NextGen release, and issue it again.
They won't do this, for all sorts of reasons, without serious compulsion, but they could comply with a Supreme Court judgement within days, if it ever came to that :-)
‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
The feedback on next gen continues to broaden out across more and more threads on this forum and the level of interaction on the forum remains very high. I've noted on various threads at various times 'feedback' (much of it negative here) appears to be up by about 400%. Sometimes a picture is a great way to clearly convey information so I thought I would share this 'tile' here:
Oh my goodness I really hate the new tiles for the recordings.
I have got a lot of recordings and trying to navigate round the tiles is driving me nuts already. I found the previous list function easy to navigate and use. If some people like the tiles and some people hate them, why can we not have a list function kept as an option? With a recording in the list function it was possible to take the recording forward in chunks so for example if I had a sports recording and I knew kick off wouldn't be for about 30 minutes from the start of the programme I could take it forward that far in a second. Now I have to go into the actual recording and move it forward on screen. So that's one function I miss. I am finding programmes hard to find in the recordings and the lack of a delete function at the end of playing a recording is a very poor oversight,requiring the user to have to go back into the tiles and locate the programme again. The blue guide screen I find difficult and uncomfortable to use due to the colour and the transparency (and I really miss the little TV on the top right,that was a great feature in the previous versions). I just went to record a programme this evening but it tells me I will have to cancel a recording as there will be too many recording at the same time. . So back I went into those darned tiles, find the 2 programmes recording, but the information for programmes actively recording doesn't tell me the time period that the recording of each programme will go on for. It just states the start time (the previous version mentioned the start and end time). This is very unhelpful and I now have to go back into the guide to find out the time and work out what is overlapping when. While I am doing this it is uncomfortable because of the blue/teal background.
Trying to find something positive - the 14 days of the guide is good. When clicking on 'guide' it comes up with what is 'on now' for 10 of the main free channels.
Please, someone tell me how go back to the previous version. BT/You View please provide an additional list function for recording/scheduled recordings.
i just wish youveiw would admit they screwed up but if they did that then they open the flood gates
Oh my goodness I really hate the new tiles for the recordings.
I have got a lot of recordings and trying to navigate round the tiles is driving me nuts already. I found the previous list function easy to navigate and use. If some people like the tiles and some people hate them, why can we not have a list function kept as an option? With a recording in the list function it was possible to take the recording forward in chunks so for example if I had a sports recording and I knew kick off wouldn't be for about 30 minutes from the start of the programme I could take it forward that far in a second. Now I have to go into the actual recording and move it forward on screen. So that's one function I miss. I am finding programmes hard to find in the recordings and the lack of a delete function at the end of playing a recording is a very poor oversight,requiring the user to have to go back into the tiles and locate the programme again. The blue guide screen I find difficult and uncomfortable to use due to the colour and the transparency (and I really miss the little TV on the top right,that was a great feature in the previous versions). I just went to record a programme this evening but it tells me I will have to cancel a recording as there will be too many recording at the same time. . So back I went into those darned tiles, find the 2 programmes recording, but the information for programmes actively recording doesn't tell me the time period that the recording of each programme will go on for. It just states the start time (the previous version mentioned the start and end time). This is very unhelpful and I now have to go back into the guide to find out the time and work out what is overlapping when. While I am doing this it is uncomfortable because of the blue/teal background.
Trying to find something positive - the 14 days of the guide is good. When clicking on 'guide' it comes up with what is 'on now' for 10 of the main free channels.
Please, someone tell me how go back to the previous version. BT/You View please provide an additional list function for recording/scheduled recordings.
A) In the Guide, when you press "i", a Voyager episode from Syfy is shown with its series number and name, but under recordings (see screengrab) this information is missing. (So the only way to distinguish between episodes is to read the spoiler.)
The words 'Watch recording', 'Delete' and 'Lock' are shown in what seems to be an icon key, but the triangle/play icon is the only one on my remote control - the x and padlock symbols are not there. To lock a recording with the remote, the yellow button is used, but nothing on the screen indicates this.
Oh my goodness I really hate the new tiles for the recordings.
I have got a lot of recordings and trying to navigate round the tiles is driving me nuts already. I found the previous list function easy to navigate and use. If some people like the tiles and some people hate them, why can we not have a list function kept as an option? With a recording in the list function it was possible to take the recording forward in chunks so for example if I had a sports recording and I knew kick off wouldn't be for about 30 minutes from the start of the programme I could take it forward that far in a second. Now I have to go into the actual recording and move it forward on screen. So that's one function I miss. I am finding programmes hard to find in the recordings and the lack of a delete function at the end of playing a recording is a very poor oversight,requiring the user to have to go back into the tiles and locate the programme again. The blue guide screen I find difficult and uncomfortable to use due to the colour and the transparency (and I really miss the little TV on the top right,that was a great feature in the previous versions). I just went to record a programme this evening but it tells me I will have to cancel a recording as there will be too many recording at the same time. . So back I went into those darned tiles, find the 2 programmes recording, but the information for programmes actively recording doesn't tell me the time period that the recording of each programme will go on for. It just states the start time (the previous version mentioned the start and end time). This is very unhelpful and I now have to go back into the guide to find out the time and work out what is overlapping when. While I am doing this it is uncomfortable because of the blue/teal background.
Trying to find something positive - the 14 days of the guide is good. When clicking on 'guide' it comes up with what is 'on now' for 10 of the main free channels.
Please, someone tell me how go back to the previous version. BT/You View please provide an additional list function for recording/scheduled recordings.
Agree, why not include the episode number in the tile corner ... 7/9 for example ;-) easily solved
Oh my goodness I really hate the new tiles for the recordings.
I have got a lot of recordings and trying to navigate round the tiles is driving me nuts already. I found the previous list function easy to navigate and use. If some people like the tiles and some people hate them, why can we not have a list function kept as an option? With a recording in the list function it was possible to take the recording forward in chunks so for example if I had a sports recording and I knew kick off wouldn't be for about 30 minutes from the start of the programme I could take it forward that far in a second. Now I have to go into the actual recording and move it forward on screen. So that's one function I miss. I am finding programmes hard to find in the recordings and the lack of a delete function at the end of playing a recording is a very poor oversight,requiring the user to have to go back into the tiles and locate the programme again. The blue guide screen I find difficult and uncomfortable to use due to the colour and the transparency (and I really miss the little TV on the top right,that was a great feature in the previous versions). I just went to record a programme this evening but it tells me I will have to cancel a recording as there will be too many recording at the same time. . So back I went into those darned tiles, find the 2 programmes recording, but the information for programmes actively recording doesn't tell me the time period that the recording of each programme will go on for. It just states the start time (the previous version mentioned the start and end time). This is very unhelpful and I now have to go back into the guide to find out the time and work out what is overlapping when. While I am doing this it is uncomfortable because of the blue/teal background.
Trying to find something positive - the 14 days of the guide is good. When clicking on 'guide' it comes up with what is 'on now' for 10 of the main free channels.
Please, someone tell me how go back to the previous version. BT/You View please provide an additional list function for recording/scheduled recordings.
I meant under the key, between the horizontal line and CHANNEL/DATE/TIME, we'd see the same text that's displayed in the Guide, for instance:
Oh my goodness I really hate the new tiles for the recordings.
I have got a lot of recordings and trying to navigate round the tiles is driving me nuts already. I found the previous list function easy to navigate and use. If some people like the tiles and some people hate them, why can we not have a list function kept as an option? With a recording in the list function it was possible to take the recording forward in chunks so for example if I had a sports recording and I knew kick off wouldn't be for about 30 minutes from the start of the programme I could take it forward that far in a second. Now I have to go into the actual recording and move it forward on screen. So that's one function I miss. I am finding programmes hard to find in the recordings and the lack of a delete function at the end of playing a recording is a very poor oversight,requiring the user to have to go back into the tiles and locate the programme again. The blue guide screen I find difficult and uncomfortable to use due to the colour and the transparency (and I really miss the little TV on the top right,that was a great feature in the previous versions). I just went to record a programme this evening but it tells me I will have to cancel a recording as there will be too many recording at the same time. . So back I went into those darned tiles, find the 2 programmes recording, but the information for programmes actively recording doesn't tell me the time period that the recording of each programme will go on for. It just states the start time (the previous version mentioned the start and end time). This is very unhelpful and I now have to go back into the guide to find out the time and work out what is overlapping when. While I am doing this it is uncomfortable because of the blue/teal background.
Trying to find something positive - the 14 days of the guide is good. When clicking on 'guide' it comes up with what is 'on now' for 10 of the main free channels.
Please, someone tell me how go back to the previous version. BT/You View please provide an additional list function for recording/scheduled recordings.
Totally agree with what you're saying. Maybe my Voyager reference was too subtle...
Oh my goodness I really hate the new tiles for the recordings.
I have got a lot of recordings and trying to navigate round the tiles is driving me nuts already. I found the previous list function easy to navigate and use. If some people like the tiles and some people hate them, why can we not have a list function kept as an option? With a recording in the list function it was possible to take the recording forward in chunks so for example if I had a sports recording and I knew kick off wouldn't be for about 30 minutes from the start of the programme I could take it forward that far in a second. Now I have to go into the actual recording and move it forward on screen. So that's one function I miss. I am finding programmes hard to find in the recordings and the lack of a delete function at the end of playing a recording is a very poor oversight,requiring the user to have to go back into the tiles and locate the programme again. The blue guide screen I find difficult and uncomfortable to use due to the colour and the transparency (and I really miss the little TV on the top right,that was a great feature in the previous versions). I just went to record a programme this evening but it tells me I will have to cancel a recording as there will be too many recording at the same time. . So back I went into those darned tiles, find the 2 programmes recording, but the information for programmes actively recording doesn't tell me the time period that the recording of each programme will go on for. It just states the start time (the previous version mentioned the start and end time). This is very unhelpful and I now have to go back into the guide to find out the time and work out what is overlapping when. While I am doing this it is uncomfortable because of the blue/teal background.
Trying to find something positive - the 14 days of the guide is good. When clicking on 'guide' it comes up with what is 'on now' for 10 of the main free channels.
Please, someone tell me how go back to the previous version. BT/You View please provide an additional list function for recording/scheduled recordings.
Manfred
The three entries you describe under B seem to have been put there by the screen designer under the mistaken impression that he is designing a web page, and that somebody can come along and click on them.....
‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
Oh my goodness I really hate the new tiles for the recordings.
I have got a lot of recordings and trying to navigate round the tiles is driving me nuts already. I found the previous list function easy to navigate and use. If some people like the tiles and some people hate them, why can we not have a list function kept as an option? With a recording in the list function it was possible to take the recording forward in chunks so for example if I had a sports recording and I knew kick off wouldn't be for about 30 minutes from the start of the programme I could take it forward that far in a second. Now I have to go into the actual recording and move it forward on screen. So that's one function I miss. I am finding programmes hard to find in the recordings and the lack of a delete function at the end of playing a recording is a very poor oversight,requiring the user to have to go back into the tiles and locate the programme again. The blue guide screen I find difficult and uncomfortable to use due to the colour and the transparency (and I really miss the little TV on the top right,that was a great feature in the previous versions). I just went to record a programme this evening but it tells me I will have to cancel a recording as there will be too many recording at the same time. . So back I went into those darned tiles, find the 2 programmes recording, but the information for programmes actively recording doesn't tell me the time period that the recording of each programme will go on for. It just states the start time (the previous version mentioned the start and end time). This is very unhelpful and I now have to go back into the guide to find out the time and work out what is overlapping when. While I am doing this it is uncomfortable because of the blue/teal background.
Trying to find something positive - the 14 days of the guide is good. When clicking on 'guide' it comes up with what is 'on now' for 10 of the main free channels.
Please, someone tell me how go back to the previous version. BT/You View please provide an additional list function for recording/scheduled recordings.
This inconsistency in keys (between that in the series folder and that in the main MyTV view) is something that was pointed out many months ago. I would have expected them to change the series key to match the one in MyTV and hence also the buttons you can actually use on the remote.
That said one can actually press down off the episodes in the series folder to get onto that key of actions and select them with the ok remote key. That though would seem a rather slow way to do things, but then it is already slow using the series folders so some extra slowness is perhaps to be expected to be designed in for good measure ;-)
Oh my goodness I really hate the new tiles for the recordings.
I have got a lot of recordings and trying to navigate round the tiles is driving me nuts already. I found the previous list function easy to navigate and use. If some people like the tiles and some people hate them, why can we not have a list function kept as an option? With a recording in the list function it was possible to take the recording forward in chunks so for example if I had a sports recording and I knew kick off wouldn't be for about 30 minutes from the start of the programme I could take it forward that far in a second. Now I have to go into the actual recording and move it forward on screen. So that's one function I miss. I am finding programmes hard to find in the recordings and the lack of a delete function at the end of playing a recording is a very poor oversight,requiring the user to have to go back into the tiles and locate the programme again. The blue guide screen I find difficult and uncomfortable to use due to the colour and the transparency (and I really miss the little TV on the top right,that was a great feature in the previous versions). I just went to record a programme this evening but it tells me I will have to cancel a recording as there will be too many recording at the same time. . So back I went into those darned tiles, find the 2 programmes recording, but the information for programmes actively recording doesn't tell me the time period that the recording of each programme will go on for. It just states the start time (the previous version mentioned the start and end time). This is very unhelpful and I now have to go back into the guide to find out the time and work out what is overlapping when. While I am doing this it is uncomfortable because of the blue/teal background.
Trying to find something positive - the 14 days of the guide is good. When clicking on 'guide' it comes up with what is 'on now' for 10 of the main free channels.
Please, someone tell me how go back to the previous version. BT/You View please provide an additional list function for recording/scheduled recordings.
Good grief, yes, that explains quite a lot... it's as if the Next Generation system was designed for touch-screen rather than using a remote control from an armchair! Is it meant to be some kind of "universal" operating system that works on multiple platforms? (Microsoft at least gave us the option NOT to "upgrade" to Windows 8 on our non-touch devices...)
Sorry for being slow off the mark with the joke, stokesd3 - but while there's a chance that jokes might actually get serious consideration, I thought avoiding ambiguity might be best ;o)
My fears from my original post have just been realised, I have just deleted a group of recordings by accident. I was watching one episode of a group of 7 and pressed the stop button as it ended, I then pressed the delete button and because the NextGen UI had sent me back to the main page of MyTV the whole group was deleted. Now I'm not sure it would have made any difference but it's also worth mentioning that although I have the Confirm Delete setting set to ON I didn't get the message, the group was just deleted. I do however get the message when deleteing a single recording. Yes I made the mistake especially considering I had raised the possibility in an earlier post but it's not a mistake I ever made with the previous version of the UI.
On a different note and after several days of using the NextGen UI I would like to reiterate my dislike of the introduction of the new tiles/thumbnails we now see in MyTV. Not only is there a waste of space taken up by the large tile in the top left corner but when you hover over a tile, especillay the smaller ones, the picture is pretty much covered by the additional text that appears which surely makes the concept of the tiles rather pointless. It perhaps wouldn't be quite so bad if the additional text was informative but of course it isn't as there simply isn't sufficient space for it to be meaningful, it doesn't even scroll. Admittedly in the case of a group it does give the number of remaining episodes. As I understand it we are simply going to have to get used to tiles largely because they are now the standard even though I'm not personally aware of any other PVR UI that uses them. In any event I would like to add my voice for the call to at least offer us, the customer, the choice of a list based MyTV perhaps from within the settings and especially one that at the very least mimics the layout and operation of the previous version.
As several other posters have already mentioned the wrap around function in the guide has gone with NextGen, even I'm surprised at how annoying this ommision is.
Finally, at least for now, I find I'm also missing the picture in picture we used to get when viewing the guide or MyTV. I realise it wasn't strictly picture in picture but I can't think of a better description. On the other hand I find the ghost image that now sits behind the guide so distracting that I've switched it off, at least we have the option in this case.
Thought I would give it a bit of time to see if the issue emerged when deleting groups of recordings but I've always had the confirmation dialogue pop up. I don't have it set for deletion of individual recordings because it then becomes a habit of always selecting ok when deleting :-)
My fears from my original post have just been realised, I have just deleted a group of recordings by accident. I was watching one episode of a group of 7 and pressed the stop button as it ended, I then pressed the delete button and because the NextGen UI had sent me back to the main page of MyTV the whole group was deleted. Now I'm not sure it would have made any difference but it's also worth mentioning that although I have the Confirm Delete setting set to ON I didn't get the message, the group was just deleted. I do however get the message when deleteing a single recording. Yes I made the mistake especially considering I had raised the possibility in an earlier post but it's not a mistake I ever made with the previous version of the UI.
On a different note and after several days of using the NextGen UI I would like to reiterate my dislike of the introduction of the new tiles/thumbnails we now see in MyTV. Not only is there a waste of space taken up by the large tile in the top left corner but when you hover over a tile, especillay the smaller ones, the picture is pretty much covered by the additional text that appears which surely makes the concept of the tiles rather pointless. It perhaps wouldn't be quite so bad if the additional text was informative but of course it isn't as there simply isn't sufficient space for it to be meaningful, it doesn't even scroll. Admittedly in the case of a group it does give the number of remaining episodes. As I understand it we are simply going to have to get used to tiles largely because they are now the standard even though I'm not personally aware of any other PVR UI that uses them. In any event I would like to add my voice for the call to at least offer us, the customer, the choice of a list based MyTV perhaps from within the settings and especially one that at the very least mimics the layout and operation of the previous version.
As several other posters have already mentioned the wrap around function in the guide has gone with NextGen, even I'm surprised at how annoying this ommision is.
Finally, at least for now, I find I'm also missing the picture in picture we used to get when viewing the guide or MyTV. I realise it wasn't strictly picture in picture but I can't think of a better description. On the other hand I find the ghost image that now sits behind the guide so distracting that I've switched it off, at least we have the option in this case.
Thought I would give it a bit of time to see if the issue emerged when deleting groups of recordings but I've always had the confirmation dialogue pop up. I don't have it set for deletion of individual recordings because it then becomes a habit of always selecting ok when deleting :-)
One idea i have to make the two operations distinct is maybe insist on pressing the delete button twice for groups of recordings?
Ouch was going so well until it froze twice. On both occasions the OS noticed and forced a reboot after 5 mins. First time trying to watch a programme while an internet channel was streaming, second time couldn't resume a programme from pause. Guess i need to do a factory reset...
I have also had the problem with picture breaking up on certain channels, which a hard reboot always fixes for a few days. Did get this on the old software but I had been ok since the factory reset a few months ago. Tried separating the box and router as suggested on the other thread above. My signal shows 100% on both counts.
I will tempt fate by saying that crazily, separating the hub and PVR seems to have worked so far :-O
stokesd3> "Ouch was going so well until it froze twice. On both occasions the OS noticed and forced a reboot after 5 mins.First time trying to watch a programme while an internet channel was streaming, second time couldn't resume a programme from pause. Guess i need to do a factory reset..."
Hi d3, could you please clarify what you mean by this?
No freezing problems since full reset by the way. Just want to be able to hide channels again, sure this will come soon.
stokesd3> "Ouch was going so well until it froze twice. On both occasions the OS noticed and forced a reboot after 5 mins.First time trying to watch a programme while an internet channel was streaming, second time couldn't resume a programme from pause. Guess i need to do a factory reset..."
Hi d3, could you please clarify what you mean by this?
Thanks for that. 2 points - once you have finished watching an IP channel, always navigate away from it. If you don't, it won't (shouldn't) cause any problems, but what it does do is leave your multicast box server connection open, which can eat up to 5.5Mbps of your bandwidth on a TT line, up to 10Mbps on a BT line, or 29Mbps on an Ultra. The same goes with the Players & Apps. Never turn your box off (into standby) whilst watching Player content. Always press stop, then exit it, and then turn the box off. As if you don't it may glitch and cause your box to lock up.
I'm now happy with the disagree icon, because its gone.
stokesd3> "Ouch was going so well until it froze twice. On both occasions the OS noticed and forced a reboot after 5 mins.First time trying to watch a programme while an internet channel was streaming, second time couldn't resume a programme from pause. Guess i need to do a factory reset..."
Hi d3, could you please clarify what you mean by this?
Noooo not true hehe the box stops buffering when you switch from an internet channel to a freeview channel or recording :-)
Comments
I'm all for nextGen but not if is impacts on the user experience, lets hope tiles go out of fashion
The tiles are staying, but that they will be improved there is no doubt.
Phil, maybe a summary post on the main feedback that the Devs are looking at seriously would be good. That way any new comments don't cover old ground ;-)
I have got a lot of recordings and trying to navigate round the tiles is driving me nuts already. I found the previous list function easy to navigate and use. If some people like the tiles and some people hate them, why can we not have a list function kept as an option?
With a recording in the list function it was possible to take the recording forward in chunks so for example if I had a sports recording and I knew kick off wouldn't be for about 30 minutes from the start of the programme I could take it forward that far in a second. Now I have to go into the actual recording and move it forward on screen. So that's one function I miss.
I am finding programmes hard to find in the recordings and the lack of a delete function at the end of playing a recording is a very poor oversight,requiring the user to have to go back into the tiles and locate the programme again.
The blue guide screen I find difficult and uncomfortable to use due to the colour and the transparency (and I really miss the little TV on the top right,that was a great feature in the previous versions).
I just went to record a programme this evening but it tells me I will have to cancel a recording as there will be too many recording at the same time. . So back I went into those darned tiles, find the 2 programmes recording, but the information for programmes actively recording doesn't tell me the time period that the recording of each programme will go on for. It just states the start time (the previous version mentioned the start and end time). This is very unhelpful and I now have to go back into the guide to find out the time and work out what is overlapping when. While I am doing this it is uncomfortable because of the blue/teal background.
Trying to find something positive - the 14 days of the guide is good. When clicking on 'guide' it comes up with what is 'on now' for 10 of the main free channels.
Please, someone tell me how go back to the previous version. BT/You View please provide an additional list function for recording/scheduled recordings.
Quite obviously it is a bug, rather than a design failure, and I can't understand how this bug (variants of which have been reported here from a number of people over the last few weeks) didn't occur during testing. I'm not talking about the triallists here, more the coders themselves. Coders shouldn't just be reacting to bugs, swatting one after the next like a game of whack-a-mole; they should anticipate them and proactively nip them in the bud. (And if not the coders, then the stress-testers.)
The tiles and recording playback/delete journey etc may not be to people's liking but they are at least well-coded inasmuch as they don't appear to exhibit any glaring bugs; but this display of scheduled recordings is one thing that makes some people exclaim "how on Earth did this get through any sort of testing?!".
But it blew up so badly, and in so many ways, when rolled out generally, that Sony have had to halt the rollout.
As with the above, we will only know the answer to the question you end with, which is a perfectly fair question, when we know the root cause of the bug.
One thing that YouView get spectacularly right though, with their powerful automated testing suite, is regression testing; once a bug has been identified, tests are added to detect the issue, to try to provoke it, and so on.
In a lot of software, coding weaknesses and insufficient patching can mean that old chestnuts keep resurfacing.
But I don't this I've ever seen this with the YouView software; all the bugs are always fresh and new, and the only old chestnuts are the things we want YouView to add to the software which they won't.
Though I guess with NextGen, we are now getting new chestnuts along with the new bugs :-)
They won't do this, for all sorts of reasons, without serious compulsion, but they could comply with a Supreme Court judgement within days, if it ever came to that :-)
A) In the Guide, when you press "i", a Voyager episode from Syfy is shown with its series number and name, but under recordings (see screengrab) this information is missing. (So the only way to distinguish between episodes is to read the spoiler.)
I meant under the key, between the horizontal line and CHANNEL/DATE/TIME, we'd see the same text that's displayed in the Guide, for instance:
Series 1, Persistence of Vision
Series 2, Basics, Part 1
Series 3, Worst Case Scenario
The three entries you describe under B seem to have been put there by the screen designer under the mistaken impression that he is designing a web page, and that somebody can come along and click on them.....
That said one can actually press down off the episodes in the series folder to get onto that key of actions and select them with the ok remote key. That though would seem a rather slow way to do things, but then it is already slow using the series folders so some extra slowness is perhaps to be expected to be designed in for good measure ;-)
Sorry for being slow off the mark with the joke, stokesd3 - but while there's a chance that jokes might actually get serious consideration, I thought avoiding ambiguity might be best ;o)
One idea i have to make the two operations distinct is maybe insist on pressing the delete button twice for groups of recordings?
The same goes with the Players & Apps. Never turn your box off (into standby) whilst watching Player content. Always press stop, then exit it, and then turn the box off.
As if you don't it may glitch and cause your box to lock up.