Small steps

jimbjimb Member, Super User Posts: 1,407 ✭✭✭
edited 24 September 2017, 9:07PM in News
Three days ago TalkTalk released a new version of Next-Gen to their trialists.
I've been hoping that someone would go public about this because I think there will be many members of this forum who are seeking some kind of reassurance that progress is being made.
It seems reasonable to assume that the important features that we want to see restored will be trialed before they are released.
So this new trial is an indication of where YouView are at.
This is from the TalkTalk forum, judge for yourselves...
Hi All, have been playing with the latest version of the new interface. The guide still appears on the startup page but only lasts for 30 secs instead of 2+mins. That's an improvement but should have been removed. My personal opinion. My TV the thumbnails have increased in size allowing for better description. When entering a series recording, you are now taken to the earliest recording. Which is better than going to the Last one. When you end a recording you are taken to the main listing, you still have to enter the record to delete it. But at least you do go to the earliest recording. Hands up anyone Who opened a series recording and deleted the Last recording, just me then. All in all they are listening, I looking forward to seeing what further improvements are to come. Perhaps a list of recorded programs.
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Comments

  • VisionmanVisionman Member, Super User Posts: 10,282 ✭✭✭
    edited 16 April 2017, 12:40PM
    Why the flip do these TT users talk on a public forum about these things? Why? Because they love to TalkTalk about it. Point of note - He'll get hammered for saying that.
    Apologies to all the newbies on here (total respect) but it drives me nuts.
    I'm now happy with the disagree icon, because its gone.
  • stokesd3stokesd3 Member Posts: 137
    edited 15 April 2017, 11:33PM
    Nice update, hope you don't get 'hammered'. Can see how it would be frustrating for a triallist seeing the same negative feedback over and over, knowing that it is being listened too but it is not being made obvious.

    Seems like things are progressing, but yeah the focus should still return to the watched programme when exiting (after being given options for deletion etc of course). Also, the features that people miss should be reinstated, e.g. quick access to on demand options and upcoming episodes from the recorded programme, and the ability to jump x minutes into the recording should come back.
  • stokesd3stokesd3 Member Posts: 137
    edited 15 April 2017, 11:34PM
    Nice update, hope you nobody gets 'hammered'. Can see how it would be frustrating for a triallist seeing the same negative feedback over and over, knowing that it is being listened too but it is not being made obvious.

    Seems like things are progressing, but yeah the focus should still return to the watched programme when exiting (after being given options for deletion etc of course). Also, the features that people miss should be reinstated, e.g. quick access to on demand options and upcoming episodes from the recorded programme, and the ability to jump x minutes into the recording should come back.
  • stokesd3stokesd3 Member Posts: 137
    edited 15 April 2017, 11:35PM
    Nice update, hope nobody gets 'hammered'. Can see how it would be frustrating for a triallist seeing the same negative feedback over and over, knowing that it is being listened too but it is not being made obvious.

    Seems like things are progressing, but yeah the focus should still return to the watched programme when exiting (after being given options for deletion etc of course). Also, the features that people miss should be reinstated, e.g. quick access to on demand options and upcoming episodes from the recorded programme, and the ability to jump x minutes into the recording should come back.
  • stokesd3stokesd3 Member Posts: 137
    edited 15 April 2017, 11:37PM
    Nice update, hope you nobody gets 'hammered'. Can see how it would be frustrating for a triallist seeing the same negative feedback over and over, knowing that it is being listened too but it is not being made obvious.

    Seems like things are progressing, but yeah the focus should still return to the watched programme when exiting (after being given options for deletion of course, on to the next episode if removed). Also, the features that people miss should be reinstated, e.g. quick access to on demand options and upcoming episodes from the recorded programme, and the ability to jump x minutes into the recording should come back.
  • stokesd3stokesd3 Member Posts: 137
    edited 24 September 2017, 9:07PM
    Nice update, hope nobody gets 'hammered'. Can see how it would be frustrating for a triallist seeing the same negative feedback over and over, knowing that it is being listened too but it is not being made obvious.

    Seems like things are progressing, but yeah the focus should still return to the watched programme when exiting (after being given options for deletion of course, if removed on to the next episode). Also, the features that people miss should be reinstated, e.g. quick access to on demand options and upcoming episodes from the recorded programme, and the ability to jump x minutes into the recording should come back.
  • RoyRoy Member, Super User Posts: 17,458 ✭✭✭
    edited 17 April 2017, 3:08PM
    stokesd3 said:

    Nice update, hope nobody gets 'hammered'. Can see how it would be frustrating for a triallist seeing the same negative feedback over and over, knowing that it is being listened too but it is not being made obvious.

    Seems like things are progressing, but yeah the focus should still return to the watched programme when exiting (after being given options for deletion of course, if removed on to the next episode). Also, the features that people miss should be reinstated, e.g. quick access to on demand options and upcoming episodes from the recorded programme, and the ability to jump x minutes into the recording should come back.

    I sincerely hope he does get hammered.

    What is the point of an NDA if people are going to breach it, as if it stood for Now Describe All?

    Update: I see he has now been duly hammered.
    ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
  • DanielDaniel Member, Super User Posts: 1,979 ✭✭✭
    edited 16 April 2017, 12:42PM
    stokesd3 said:

    Nice update, hope nobody gets 'hammered'. Can see how it would be frustrating for a triallist seeing the same negative feedback over and over, knowing that it is being listened too but it is not being made obvious.

    Seems like things are progressing, but yeah the focus should still return to the watched programme when exiting (after being given options for deletion of course, if removed on to the next episode). Also, the features that people miss should be reinstated, e.g. quick access to on demand options and upcoming episodes from the recorded programme, and the ability to jump x minutes into the recording should come back.

    I'm absolutely disgusted by this roy I'm not saying anymore other then I agree with yours and vision mans posts.
  • stokesd3stokesd3 Member Posts: 137
    edited 16 April 2017, 1:35PM
    stokesd3 said:

    Nice update, hope nobody gets 'hammered'. Can see how it would be frustrating for a triallist seeing the same negative feedback over and over, knowing that it is being listened too but it is not being made obvious.

    Seems like things are progressing, but yeah the focus should still return to the watched programme when exiting (after being given options for deletion of course, if removed on to the next episode). Also, the features that people miss should be reinstated, e.g. quick access to on demand options and upcoming episodes from the recorded programme, and the ability to jump x minutes into the recording should come back.

    Roy, yes kind of inevitable really. Presumably s(he) had an idea of the consequences. Never tried to seek out the original post, the hammering was a ban and expulsion from the trial I'm guessing?
  • WayneWayne Member Posts: 82 ✭✭
    edited 16 April 2017, 7:33PM
    stokesd3 said:

    Nice update, hope nobody gets 'hammered'. Can see how it would be frustrating for a triallist seeing the same negative feedback over and over, knowing that it is being listened too but it is not being made obvious.

    Seems like things are progressing, but yeah the focus should still return to the watched programme when exiting (after being given options for deletion of course, if removed on to the next episode). Also, the features that people miss should be reinstated, e.g. quick access to on demand options and upcoming episodes from the recorded programme, and the ability to jump x minutes into the recording should come back.

    I can't see any offical reprimand and the post is still publicly visible.

    Here's the thread..

    https://community.talktalk.co.uk/t5/T...
  • William2William2 Member Posts: 11
    edited 16 April 2017, 2:27PM
    stokesd3 said:

    Nice update, hope nobody gets 'hammered'. Can see how it would be frustrating for a triallist seeing the same negative feedback over and over, knowing that it is being listened too but it is not being made obvious.

    Seems like things are progressing, but yeah the focus should still return to the watched programme when exiting (after being given options for deletion of course, if removed on to the next episode). Also, the features that people miss should be reinstated, e.g. quick access to on demand options and upcoming episodes from the recorded programme, and the ability to jump x minutes into the recording should come back.

    Pretty sad if the person who commented is told off. Shows even more disrespect by Youview to its customers.
  • redchizredchiz Member, Super User Posts: 5,416 ✭✭✭
    edited 16 April 2017, 2:34PM
    stokesd3 said:

    Nice update, hope nobody gets 'hammered'. Can see how it would be frustrating for a triallist seeing the same negative feedback over and over, knowing that it is being listened too but it is not being made obvious.

    Seems like things are progressing, but yeah the focus should still return to the watched programme when exiting (after being given options for deletion of course, if removed on to the next episode). Also, the features that people miss should be reinstated, e.g. quick access to on demand options and upcoming episodes from the recorded programme, and the ability to jump x minutes into the recording should come back.

    Pretty sad if someone who puts themselves forward as a triallist can't control themselves enough to abide by the terms of the NDA. Shows disrespect to YouView and the many other triallists who do things properly.
  • redchizredchiz Member, Super User Posts: 5,416 ✭✭✭
    edited 16 April 2017, 5:49PM
    stokesd3 said:

    Nice update, hope nobody gets 'hammered'. Can see how it would be frustrating for a triallist seeing the same negative feedback over and over, knowing that it is being listened too but it is not being made obvious.

    Seems like things are progressing, but yeah the focus should still return to the watched programme when exiting (after being given options for deletion of course, if removed on to the next episode). Also, the features that people miss should be reinstated, e.g. quick access to on demand options and upcoming episodes from the recorded programme, and the ability to jump x minutes into the recording should come back.

    Pretty sad if someone who puts themselves forward as a triallist can't control themselves enough to abide by the terms of the NDA. Shows disrespect to YouView and other triallists who do things properly.
  • RoyRoy Member, Super User Posts: 17,458 ✭✭✭
    edited 16 April 2017, 3:10PM
    stokesd3 said:

    Nice update, hope nobody gets 'hammered'. Can see how it would be frustrating for a triallist seeing the same negative feedback over and over, knowing that it is being listened too but it is not being made obvious.

    Seems like things are progressing, but yeah the focus should still return to the watched programme when exiting (after being given options for deletion of course, if removed on to the next episode). Also, the features that people miss should be reinstated, e.g. quick access to on demand options and upcoming episodes from the recorded programme, and the ability to jump x minutes into the recording should come back.

    Hi William

    Have you ever signed an NDA?

    If you have, did you then blithely ignore it?
    ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
  • William2William2 Member Posts: 11
    edited 16 April 2017, 3:15PM
    stokesd3 said:

    Nice update, hope nobody gets 'hammered'. Can see how it would be frustrating for a triallist seeing the same negative feedback over and over, knowing that it is being listened too but it is not being made obvious.

    Seems like things are progressing, but yeah the focus should still return to the watched programme when exiting (after being given options for deletion of course, if removed on to the next episode). Also, the features that people miss should be reinstated, e.g. quick access to on demand options and upcoming episodes from the recorded programme, and the ability to jump x minutes into the recording should come back.

    Yes Roy a lot of them. My comment is that if Youview are doing something about sorting their recent mistakes then let their customers know. If they did then someone breakin an NDA is not required as the customers would already be given some sort of timescale of errors being put right rather than just saying one day we will sort it.
  • RoyRoy Member, Super User Posts: 17,458 ✭✭✭
    edited 16 April 2017, 5:02PM
    stokesd3 said:

    Nice update, hope nobody gets 'hammered'. Can see how it would be frustrating for a triallist seeing the same negative feedback over and over, knowing that it is being listened too but it is not being made obvious.

    Seems like things are progressing, but yeah the focus should still return to the watched programme when exiting (after being given options for deletion of course, if removed on to the next episode). Also, the features that people miss should be reinstated, e.g. quick access to on demand options and upcoming episodes from the recorded programme, and the ability to jump x minutes into the recording should come back.

    Signed, or broke?

    You may have an opinion on what YouView should do, and many people will perhaps agree with you, but the point is that YouView have chosen to go this particular route, of making these trials confidential, and everyone taking part has signed an NDA agreeing to abide by YouView's wishes.

    If they didn't want to, that is their choice, but then they can't be a triallist.

    Whatever you believe, I reckon if you properly think this through you will realise you should not be supporting the breaking of NDAs, and by the same token, anyone who has Liked your posting should be having a rethink.
    ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
  • VisionmanVisionman Member, Super User Posts: 10,282 ✭✭✭
    edited 16 April 2017, 5:19PM
    stokesd3 said:

    Nice update, hope nobody gets 'hammered'. Can see how it would be frustrating for a triallist seeing the same negative feedback over and over, knowing that it is being listened too but it is not being made obvious.

    Seems like things are progressing, but yeah the focus should still return to the watched programme when exiting (after being given options for deletion of course, if removed on to the next episode). Also, the features that people miss should be reinstated, e.g. quick access to on demand options and upcoming episodes from the recorded programme, and the ability to jump x minutes into the recording should come back.

    William>
    "Pretty sad if the person who commented is told off. Shows even more disrespect by Youview to its customers."
    It shows even more disrespect by a user to YouView. And a complete disregard as well.
    I'm now happy with the disagree icon, because its gone.
  • VisionmanVisionman Member, Super User Posts: 10,282 ✭✭✭
    edited 16 April 2017, 5:19PM
    stokesd3 said:

    Nice update, hope nobody gets 'hammered'. Can see how it would be frustrating for a triallist seeing the same negative feedback over and over, knowing that it is being listened too but it is not being made obvious.

    Seems like things are progressing, but yeah the focus should still return to the watched programme when exiting (after being given options for deletion of course, if removed on to the next episode). Also, the features that people miss should be reinstated, e.g. quick access to on demand options and upcoming episodes from the recorded programme, and the ability to jump x minutes into the recording should come back.

    William>
    "Pretty sad if the person who commented is told off. Shows even more disrespect by Youview to its customers."
    It shows even more disrespect by a user to YouView. And a complete disregard as well.
    I'm now happy with the disagree icon, because its gone.
  • William2William2 Member Posts: 11
    edited 16 April 2017, 7:32PM
    stokesd3 said:

    Nice update, hope nobody gets 'hammered'. Can see how it would be frustrating for a triallist seeing the same negative feedback over and over, knowing that it is being listened too but it is not being made obvious.

    Seems like things are progressing, but yeah the focus should still return to the watched programme when exiting (after being given options for deletion of course, if removed on to the next episode). Also, the features that people miss should be reinstated, e.g. quick access to on demand options and upcoming episodes from the recorded programme, and the ability to jump x minutes into the recording should come back.

    As I said Youview need to stop taking customers for a ride and return facilities removed In this abysmal update. If Vision man and Roy had input then they should rethink their position as trialists and let somebody else do it.
  • redchizredchiz Member, Super User Posts: 5,416 ✭✭✭
    edited 16 April 2017, 10:53PM
    stokesd3 said:

    Nice update, hope nobody gets 'hammered'. Can see how it would be frustrating for a triallist seeing the same negative feedback over and over, knowing that it is being listened too but it is not being made obvious.

    Seems like things are progressing, but yeah the focus should still return to the watched programme when exiting (after being given options for deletion of course, if removed on to the next episode). Also, the features that people miss should be reinstated, e.g. quick access to on demand options and upcoming episodes from the recorded programme, and the ability to jump x minutes into the recording should come back.

    Hey William, I don't often feel moved to criticise newcomers just because they are, but on this occasion I am happy to do so. You haven't got the foggiest. Go away and don't come back before you have read the community guidelines: https://community.youview.com/youview/topics/youview-community-guidelines
  • drhowellsdrhowells Member Posts: 634 ✭✭
    edited 16 April 2017, 7:43PM
    stokesd3 said:

    Nice update, hope nobody gets 'hammered'. Can see how it would be frustrating for a triallist seeing the same negative feedback over and over, knowing that it is being listened too but it is not being made obvious.

    Seems like things are progressing, but yeah the focus should still return to the watched programme when exiting (after being given options for deletion of course, if removed on to the next episode). Also, the features that people miss should be reinstated, e.g. quick access to on demand options and upcoming episodes from the recorded programme, and the ability to jump x minutes into the recording should come back.

    William, please think about what you are saying. You seem to think that no-one else's opinion matters except for yours and the people complaining on this forum. A lot of people like the new look and feel. Although I don't think anyone would disagree that there are improvements to be made.
  • VisionmanVisionman Member, Super User Posts: 10,282 ✭✭✭
    edited 17 April 2017, 12:04PM
    I like NextGen. I like the look and the feel of it and I'm not alone either.
    Though what is agreed from and by those that hate it to those that like it is one thing and one thing only -

    It needs much work.
    I'm now happy with the disagree icon, because its gone.
  • William2William2 Member Posts: 11
    edited 16 April 2017, 8:00PM
    Visionman said:

    I like NextGen. I like the look and the feel of it and I'm not alone either.
    Though what is agreed from and by those that hate it to those that like it is one thing and one thing only -

    It needs much work.

    I very much agree that it looks better and am happy with the look and feel. But the removal of facilities that existed was wrong. Especially as no timescales for their return was hinted at other than one day.
  • DanielDaniel Member, Super User Posts: 1,979 ✭✭✭
    edited 24 September 2017, 9:07PM
    I have reported this thread I think some users have crossed the line. I commend Roy and vision man I think with what's been said I would have flipped. You guys have shown incredible restraint. That's me been honest.
  • redchizredchiz Member, Super User Posts: 5,416 ✭✭✭
    edited 16 April 2017, 8:55PM
    Daniel4 said:

    I have reported this thread I think some users have crossed the line. I commend Roy and vision man I think with what's been said I would have flipped. You guys have shown incredible restraint. That's me been honest.

    Daniel, why do you feel the need to report things all the time?
  • DanielDaniel Member, Super User Posts: 1,979 ✭✭✭
    edited 16 April 2017, 9:08PM
    Daniel4 said:

    I have reported this thread I think some users have crossed the line. I commend Roy and vision man I think with what's been said I would have flipped. You guys have shown incredible restraint. That's me been honest.

    I don't report stuff all the time but for reference to yourself I didn't find anything wrong with any of your posts in this thread
  • redchizredchiz Member, Super User Posts: 5,416 ✭✭✭
    edited 16 April 2017, 9:12PM
    Daniel4 said:

    I have reported this thread I think some users have crossed the line. I commend Roy and vision man I think with what's been said I would have flipped. You guys have shown incredible restraint. That's me been honest.

    That's not what I was getting at, just generally, you have posted similarly before otherwise I wouldn't have mentioned , doesn't matter really.
  • MrArtistMrArtist Member Posts: 9
    edited 16 April 2017, 10:10PM
    Visionman said:

    I like NextGen. I like the look and the feel of it and I'm not alone either.
    Though what is agreed from and by those that hate it to those that like it is one thing and one thing only -

    It needs much work.

    Visionman commented:
    "It [YouView] needs much work" [as agreed by everyone]

    As someone who has only just recently come across this unfortunate NextGen revision to YouView's system, with all it's issues and this forum full of people moaning, that "work needed" is what amazes me.

    It is obvious 'it' needs much much more work and 'it' should never have been released into the wild with so many things obviously missing and faulty.

    I didn't ever need to come here before - it (YV) just worked, but the missing features and what I see as limitations along with a lack of any pre-knowledge about the update had me here within a day or two of it occurring on my box.

    I've read loads of things here since, the best of which is the excellent article by Keith:
    https://community.youview.com/youview/topics/youview-next-gen-first-impressions

    In that link Keith outlines very clearly the issues in a brilliantly unbiased way; the good, the bad and the ugly. With all that known many months ago, things should have been halted for updates to the general public until it at least functioned in a way that existing ordinary users could take on board the new methodology. With a change to HTML5 it should have been entirely possible to provide a way for the system to run in the way we already knew as well as provide the NextGen way with a simple configuration interface for us to adopt and adjust to our needs and tastes.

    However, as things stand, with so many things missing or faulty, without any regard for people that might like list-views (let alone the fact that we're used to them), it can only serve to put us off YouView as a usable and reliable platform.

    I'm encouraged to read the leaked developments mentioned at the top of this post (at least we public now know something is vaguely being done), but really it should never have got to this stage in the first place. I shouldn't have needed to come to these forums and spend hours reading up on what's gone wrong with my box and the development process.

    By day I'm a designer - in product, graphics and web design. To me, the new layout ideas are an interesting development but an abomination in the number of problems and issues regarding just trying to read and find the content we know and love - there's nowt wrong with a list.

    All the additional practical functionality issues I've read here are yet more to worry about and I find I've now lost trust in the machine working in a usable and reliable way. As I say, all this was known months ago and yet it was still pushed to the public with many of the issues unresolved. A big big mistake. 

    I won't really be following things here anymore, I don't have the time to waste, I just want a box that works, and one like the old system would be better for my needs. The rest of my family is not too keen on the new layout either. 
      
  • RoyRoy Member, Super User Posts: 17,458 ✭✭✭
    edited 16 April 2017, 10:55PM
    stokesd3 said:

    Nice update, hope nobody gets 'hammered'. Can see how it would be frustrating for a triallist seeing the same negative feedback over and over, knowing that it is being listened too but it is not being made obvious.

    Seems like things are progressing, but yeah the focus should still return to the watched programme when exiting (after being given options for deletion of course, if removed on to the next episode). Also, the features that people miss should be reinstated, e.g. quick access to on demand options and upcoming episodes from the recorded programme, and the ability to jump x minutes into the recording should come back.

    Signed or broke, William? You haven't answered :-(

    Or should we deduce anything from your silence?
    ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
  • RoyRoy Member, Super User Posts: 17,458 ✭✭✭
    edited 16 April 2017, 11:00PM
    Visionman said:

    I like NextGen. I like the look and the feel of it and I'm not alone either.
    Though what is agreed from and by those that hate it to those that like it is one thing and one thing only -

    It needs much work.

    I agree with most of what you say here, mrartist, but I am saddened that you too do not seem to know, if not the actual value of NDAs, then at least the value of someone giving their word, and keeping it.
    ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
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