[Discussion] Humax retail software update 27.50.0

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Comments

  • KeithKeith Member, Super User Posts: 2,442 ✭✭✭
    edited 20 April 2017, 9:55PM
    Visionman said:

    This thread is for feedback from users who have 27.50 only. 
    Thanks.

    Overall I am struggling to think of a double digit number of posts that have ever been forked (i.e. bounced out into their own thread) in the 5 years of this forum, such an action is thus very very rare. Of course past performance may not be an indicator of future behaviour with a new community manager :)

    As for where people should post, in general it would be lovely if all the threads were neatly organised and on topic but that is about as likely as YouView rolling back to the old gen software. Given all the next gen public releases are so far almost identical (with only the latest one containing just very small feature adjustments) one might argue posting such feedback across any of the many threads on next gen is as good a place as any. (in the absence of having kept it all in a single thread). Perhaps a simpler solution would be for YouView to rename all these topics to 'Next gen feedback N' (for N=1...) and consider each a bucket within which feedback will gather.

    If of course we get some substantial changes in the near future then it would indeed then help to close off those older threads and direct people to a new (set of) buckets. Better yet such continual improvement would rapidly address the most niggling matters and hence mean many people currently coming to the forum no longer feel a need to come and repeat or add to the points largely know from day one and instead are once again mostly content and enjoying using their box (and not need to consume their time posting their frustrations here) ;-)
  • edited 21 April 2017, 9:36AM
    Visionman said:

    This thread is for feedback from users who have 27.50 only. 
    Thanks.

    Thank you. This is much better thought process.
  • DanielDaniel Member, Super User Posts: 1,979 ✭✭✭
    edited 20 April 2017, 8:34PM
    Visionman said:

    This thread is for feedback from users who have 27.50 only. 
    Thanks.

    Keith it happened today. I know because I had a post removed that was no longer needed because what I replied to was forked to its own thread. Obviously Sarah and sanj are to different people so will have different management styles. But I and I assume others hope to see this happen more often to keep the threads more tidy.
  • WayneWayne Member Posts: 82
    edited 20 April 2017, 9:56PM
    Visionman said:

    This thread is for feedback from users who have 27.50 only. 
    Thanks.

    The number of post regarding off-topic comments is getting ridiculous.

    Youview staff have the ability to manage the forum in the way they see fit. Do users really need to constantly repeat the same 'don't do this, don't do that' comments?

    And Daniel, I'm pretty sure not everyone knows the ins and outs of your life. So probably best to not assume people know your work/health status.
  • DanielDaniel Member, Super User Posts: 1,979 ✭✭✭
    edited 21 April 2017, 9:14AM
    Visionman said:

    This thread is for feedback from users who have 27.50 only. 
    Thanks.

    Sydney no one said you couldn't post I was saying it's better to post in the correct thread instead of ruining this thread for everyone so please don't put words in my mouth.
  • KeithKeith Member, Super User Posts: 2,442 ✭✭✭
    edited 20 April 2017, 8:41PM
    Visionman said:

    This thread is for feedback from users who have 27.50 only. 
    Thanks.

    Hi Daniel - you can rest assured I saw the fork made earlier, it was a most rare occasion but one I did indeed notice, perhaps it will become more common going forwards :)
  • DanielDaniel Member, Super User Posts: 1,979 ✭✭✭
    edited 20 April 2017, 8:41PM
    Visionman said:

    This thread is for feedback from users who have 27.50 only. 
    Thanks.

    Wayne posting in the wrong place about older software spoils a thread for people who want to post about 27.50.0. In regards to my health diagnosis I don't hide it but that is my choice to make but when people post about saying I work for this or that company when I can't work because of my disability it really gets to me so I put people straight about that. You don't realise how many new members have acused me of working for youview just because I have a difference of opinion.
  • edited 20 April 2017, 8:59PM
    Visionman said:

    This thread is for feedback from users who have 27.50 only. 
    Thanks.

    Daniel. You just didn't understand my comment. When I was talking about admin and police I was actually talkking about administration and policing of these threads. not working for the police.
  • WayneWayne Member Posts: 82
    edited 20 April 2017, 8:59PM
    Visionman said:

    This thread is for feedback from users who have 27.50 only. 
    Thanks.

    How many posts in this thread are exclusively about older software versions and not relevant to this software version?

    The repeated reprimands cause a negative atmosphere, spoil the tread and often descend in to arguments.
  • Sandy1Sandy1 Member Posts: 44
    edited 20 April 2017, 9:59PM
    Visionman said:

    Sydney>
    "Better, but still missing the features that we had before and were coming 'soon'."

    A comment you have often repeated...
    As announced by YouView here - 
    "MyTV is a top priority. Rest assured that your views and opinions shared here have been fed into the planning of further developments we are making with MyTV to bring improvements and new functionality."
    https://community.youview.com/youview/topics/forum-feedback-on-mytv-in-next-gen-software

    Thanks to feedback both on here and elsewhere, addressing My TV became the top priority for them, not the 'Soon'. And what an amazing difference its made.
    Still, can't please everyone, eh? :)

    Robbo. I agree. Rubbish programming. I don't understand why the 'owners' of YouView allowed such low grade programming to reach the stage of being sent out to millions of users.
  • edited 20 April 2017, 9:59PM
    Visionman said:

    Sydney>
    "Better, but still missing the features that we had before and were coming 'soon'."

    A comment you have often repeated...
    As announced by YouView here - 
    "MyTV is a top priority. Rest assured that your views and opinions shared here have been fed into the planning of further developments we are making with MyTV to bring improvements and new functionality."
    https://community.youview.com/youview/topics/forum-feedback-on-mytv-in-next-gen-software

    Thanks to feedback both on here and elsewhere, addressing My TV became the top priority for them, not the 'Soon'. And what an amazing difference its made.
    Still, can't please everyone, eh? :)

    Maybe talktalk and BT will see the light and go for a better system than YouView. They will be concerned about all this negativity to the platform that they are using.
  • DanielDaniel Member, Super User Posts: 1,979 ✭✭✭
    edited 20 April 2017, 9:14PM
    Visionman said:

    Sydney>
    "Better, but still missing the features that we had before and were coming 'soon'."

    A comment you have often repeated...
    As announced by YouView here - 
    "MyTV is a top priority. Rest assured that your views and opinions shared here have been fed into the planning of further developments we are making with MyTV to bring improvements and new functionality."
    https://community.youview.com/youview/topics/forum-feedback-on-mytv-in-next-gen-software

    Thanks to feedback both on here and elsewhere, addressing My TV became the top priority for them, not the 'Soon'. And what an amazing difference its made.
    Still, can't please everyone, eh? :)

    Can't see that happening talk talk and bt are a shareholder.
  • VisionmanVisionman Member, Super User Posts: 9,875 ✭✭✭
    edited 30 April 2017, 10:42PM
    Robbo>
    "The icons are all very pretty, I can live with them but prefer the previous simple listing of recordings. What is totally **** is that with internet channels we can no longer start a recording at a specific point. I have a 5 hour recording of British Superbikes, I know what time a certain race is due in the recording, can I jump forward 3 hours like I used to be able to do, not now I can't."

    There are comments like yours littered across the internet with all agreeing, including me.
    Whilst the return of this feature hasn't been confirmed for slotting yet, it has been fed back so YouView know do about it.
    And our common theme? We're all sport watchers and funnily enough, none of they minded the tiles, either.
    I'm now happy with the disagree icon, because its gone.
  • edited 26 April 2017, 10:51PM
    Shouldn't of removed it in the first place.
  • edited 20 April 2017, 9:18PM
    Visionman said:

    Sydney>
    "Better, but still missing the features that we had before and were coming 'soon'."

    A comment you have often repeated...
    As announced by YouView here - 
    "MyTV is a top priority. Rest assured that your views and opinions shared here have been fed into the planning of further developments we are making with MyTV to bring improvements and new functionality."
    https://community.youview.com/youview/topics/forum-feedback-on-mytv-in-next-gen-software

    Thanks to feedback both on here and elsewhere, addressing My TV became the top priority for them, not the 'Soon'. And what an amazing difference its made.
    Still, can't please everyone, eh? :)

    Big companies can be very fickle when their customer base is affected. I know as I work for one.
  • VisionmanVisionman Member, Super User Posts: 9,875 ✭✭✭
    edited 26 April 2017, 10:52PM
    Sydney>
    "Maybe talktalk and BT will see the light and go for a better system than YouView. They will be concerned about all this negativity to the platform that they are using."
    Show me one.
    I'm now happy with the disagree icon, because its gone.
  • edited 24 September 2017, 8:07PM
    I don't need to visionman as you are just a user like me.
  • VisionmanVisionman Member, Super User Posts: 9,875 ✭✭✭
    edited 20 April 2017, 9:29PM
    Visionman said:

    Sydney>
    "Maybe talktalk and BT will see the light and go for a better system than YouView. They will be concerned about all this negativity to the platform that they are using."
    Show me one.

    Ha. Sorry Sydney, but the simple truth is you can't.
    I'm now happy with the disagree icon, because its gone.
  • edited 20 April 2017, 10:01PM
    Visionman said:

    Sydney>
    "Maybe talktalk and BT will see the light and go for a better system than YouView. They will be concerned about all this negativity to the platform that they are using."
    Show me one.

    Why do you ask questions that you think you now the answer too? Have you ever considered that in the future or even just around the corner there may be something new. Now I could tell you but as you know there are NDA's to consider.
  • VisionmanVisionman Member, Super User Posts: 9,875 ✭✭✭
    edited 20 April 2017, 9:40PM
    Visionman said:

    Sydney>
    "Maybe talktalk and BT will see the light and go for a better system than YouView. They will be concerned about all this negativity to the platform that they are using."
    Show me one.

    Sydney, just show me a better platform or don't. Please remember you are the one that stated the above not me. 
    I'm now happy with the disagree icon, because its gone.
  • edited 20 April 2017, 10:01PM
    Visionman said:

    Sydney>
    "Maybe talktalk and BT will see the light and go for a better system than YouView. They will be concerned about all this negativity to the platform that they are using."
    Show me one.

    As I said before, I don't need to as you are just a user like me.
  • bob3bob3 Member Posts: 28
    edited 27 April 2017, 5:19PM
    mike7 said:

    Can you please at least give us the option of a recordings list. The tiles are so difficult to navigate with 11 pages. Interesting that freesat has not followed your lead !!

    How hard would it be to at least give the option of a list view? Please implement it as a matter of urgency.
  • MrMcgMrMcg Member Posts: 105
    edited 21 April 2017, 8:02AM
    Visionman said:

    Sydney>
    "Maybe talktalk and BT will see the light and go for a better system than YouView. They will be concerned about all this negativity to the platform that they are using."
    Show me one.

    VM,
    "better" is subjective, just like the opinion on this update is subjective.
    Your continual challenge to anyone who wants to look at the alternatives is not constructive - it is confrontational and aggressive.
    Every person that you have challenged (recently, that I have seen) has come online with the opinion that the Nextgen update has been a step backwards. Those people are seeking alternatives, options, something that will restore their everyday action of watching TV back to what they knew, liked, and bought in to.
    Rather than the challenge/shoot-down approach, perhaps it would be more constructive to direct the question to your own post:
    https://community.youview.com/youview/topics/list-of-alternatives-to-youview
  • MrMcgMrMcg Member Posts: 105
    edited 20 April 2017, 10:12PM
    Visionman said:

    Scott>
    "Nice improvement. Keep em coming :-)
    I especially like the definition between each tile now. Also shows there is promise behind the faster rollout of improvements."
    I've been amazed at how quickly they have got this out which is certainly proof its no YV 1.0.

    The removal of the big tile and making all others the same size and equidistant from one another has certainly helped. The effect of which now includes wider tiles with a fuller description.
    And being dropped onto the oldest and first episode on a series record is a godsend.
    Its still not perfect but its a start.

    VM:
    Do you have this, MrMcg?
    Are you asking if I have update 27.50.0 ?
    Can I counter that question - do you have 27.50.0 and 27.46.0 and 27.44.0 and all the other variants that you are commenting on? (have - present tense. "had" does not count - otherwise everyone would be clear to post on the 27.44.0 forum without redress).
    A community member is not excluded from a particular topic based solely on the matching of their circumstances to the original post.
  • DanielDaniel Member, Super User Posts: 1,979 ✭✭✭
    edited 20 April 2017, 10:15PM
    sydney1 said:

    I don't need to visionman as you are just a user like me.

    Youview even in its current condition with features missing is a really good platform. It's one of the best if not the best. You take a look at Freeview play you would be begging for your youview box back if you switch.
  • VisionmanVisionman Member, Super User Posts: 9,875 ✭✭✭
    edited 20 April 2017, 10:16PM
    Visionman said:

    Sydney>
    "Maybe talktalk and BT will see the light and go for a better system than YouView. They will be concerned about all this negativity to the platform that they are using."
    Show me one.

    "Your continual challenge to anyone who wants to look at the alternatives is not constructive - it is confrontational and aggressive."
    No, Mr Mcg, I'm blunt, but also helpful where help is needed.
    I'm now happy with the disagree icon, because its gone.
  • edited 20 April 2017, 10:17PM
    sydney1 said:

    I don't need to visionman as you are just a user like me.

    I am begging Daniel for the one that worked before this bad update.
  • edited 20 April 2017, 10:18PM
    Visionman said:

    Sydney>
    "Maybe talktalk and BT will see the light and go for a better system than YouView. They will be concerned about all this negativity to the platform that they are using."
    Show me one.

    Hadn't noticed
  • RoyRoy Member, Super User Posts: 16,112 ✭✭✭
    edited 20 April 2017, 10:19PM
    Visionman said:

    Sydney>
    "Better, but still missing the features that we had before and were coming 'soon'."

    A comment you have often repeated...
    As announced by YouView here - 
    "MyTV is a top priority. Rest assured that your views and opinions shared here have been fed into the planning of further developments we are making with MyTV to bring improvements and new functionality."
    https://community.youview.com/youview/topics/forum-feedback-on-mytv-in-next-gen-software

    Thanks to feedback both on here and elsewhere, addressing My TV became the top priority for them, not the 'Soon'. And what an amazing difference its made.
    Still, can't please everyone, eh? :)

    I pity the poor major shareholders in YouView, BT and TT, being the passive victims of YouView's NextGen launch timings.

    Remember who was first out of the starting blocks?
    These tests for COVID-19 might get right up my nose, if only I could get one
  • RoyRoy Member, Super User Posts: 16,112 ✭✭✭
    edited 21 April 2017, 9:34AM
    Visionman said:

    Sydney>
    "Maybe talktalk and BT will see the light and go for a better system than YouView. They will be concerned about all this negativity to the platform that they are using."
    Show me one.

    Hadn't looked
    These tests for COVID-19 might get right up my nose, if only I could get one
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