Sydney> "Maybe talktalk and BT will see the light and go for a better system than YouView. They will be concerned about all this negativity to the platform that they are using." Show me one.
Hadn't looked
‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
Sydney> "Maybe talktalk and BT will see the light and go for a better system than YouView. They will be concerned about all this negativity to the platform that they are using." Show me one.
@S - I knew you'd descend into a personal comment.
I'm now happy with the disagree icon, because its gone.
I take it (mostly) back. It's amazing how simply the removal of the oversized MyTV tile and the re-ordering of episodes within a programme have soothed the savage SWMBO. This is a small change that makes a huge difference. Well done to all concerned.
addendum whinge: Can we please: 1) get rid of the "new" before programme names as it obscures what they are. 2) get a 'sort by name or date' functionality 3) Get a 'jump to a section of a programme' functionality
But well done. Youview lives!
Daniel WOW that coming from you who is forever moaning about the listings and errors is really something !!!
I don't need to visionman as you are just a user like me.
FOR HEAVENS SAKE PEOPLE HAVE SOME PATIENCE !! The latest update solves a lot of the problems reported. If they released all of the updates at once, were there to be a malfunction of one of the functions, to trace it would be a nightmare, By releasing the updates in chunks it allows YV to make sure that all is functioning stably before adding more. It is far more effective to check that all is stable, then add more functions.
I don't need to visionman as you are just a user like me.
What are you talking about “If they released all of the updates at once,” They have taken features away. I want back what I ALREADY had. Try that with business customers and see how long you would survive.
Really encouraged to see YouView responding to feedback with design improvements so speedily. If this is a pattern for the future, I may stay out of hibernation a while longer, in the hope that YouView may at last be moving in the direction of bringing the UI up to the excellence of the YouView functionality.
I'll re-iterate my oft-posted plea (5 years-worth). Please, please, please, design team - implement features with the minimum number of key-presses. Careful thought at the design stage can usually reduce the number of key-presses - in some cases significantly. Possibly using wrap-around or even making more use of the colour buttons. A brain-storming session - "How can we reduce key-presses to implement this.." may be worthwhile, and save later changes.
However, this is a really promising start. Thanks team.
I have not got this update yet..despite having a T2000....but it sounds like a step in the right direction...maybe we will progress to getting the list back rather than the pictures?
Robbo> "The icons are all very pretty, I can live with them but prefer the previous simple listing of recordings. What is totally **** is that with internet channels we can no longer start a recording at a specific point. I have a 5 hour recording of British Superbikes, I know what time a certain race is due in the recording, can I jump forward 3 hours like I used to be able to do, not now I can't."
There are comments like yours littered across the internet with all agreeing, including me. Whilst the return of this feature hasn't been confirmed for slotting yet, it has been fed back so YouView know do about it. And our common theme? We're all sport watchers and funnily enough, none of they minded the tiles, either.
I also totally agree with Robbo. If BBC iPlayer can manage 256x, what warped mind ever thought 30x would suffice in this update? It's hard to imagine how anyone even half competent at their job could have let that 'new feature' through...
What I don't agree with (but you appear to accept) is any delay in reinstating it. A whole section of functionality has been cut out which could just be reinserted without touching what's already there. Now, when you press Stop, Back and Cancel, they all jump you right out to the hated tiles. In the old version, these buttons took you to a separate, static 'programme timeline' page, where you could use left/right arrows to re-position yourself on the timeline of a recording - to the minute. If this page was reinserted, without need to interfere with the other new pages, it would quickly remove a lot of the angst.
Anyway - it is nonsensical that the Stop, Back & Cancel buttons now all do the same thing in the new version. So the update has succeeded in trashing the remote's functionality as well as that of the box itself.
Disagree with you too about the tiles: I & family all watch sport & we all very much mind the tiles. We also watch thrillers & other dramas where the inability to reposition without seeing the picture is a real nuisance & spoils everyone's viewing.
Really encouraged to see YouView responding to feedback with design improvements so speedily. If this is a pattern for the future, I may stay out of hibernation a while longer, in the hope that YouView may at last be moving in the direction of bringing the UI up to the excellence of the YouView functionality.
I'll re-iterate my oft-posted plea (5 years-worth). Please, please, please, design team - implement features with the minimum number of key-presses. Careful thought at the design stage can usually reduce the number of key-presses - in some cases significantly. Possibly using wrap-around or even making more use of the colour buttons. A brain-storming session - "How can we reduce key-presses to implement this.." may be worthwhile, and save later changes.
However, this is a really promising start. Thanks team.
YouView would regard that as a retrograde step, rather than progress :-(
‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
I take it (mostly) back. It's amazing how simply the removal of the oversized MyTV tile and the re-ordering of episodes within a programme have soothed the savage SWMBO. This is a small change that makes a huge difference. Well done to all concerned.
addendum whinge: Can we please: 1) get rid of the "new" before programme names as it obscures what they are. 2) get a 'sort by name or date' functionality 3) Get a 'jump to a section of a programme' functionality
But well done. Youview lives!
The listings I complained about where for example sky sports listing the wrong sport as being on and youview did get in touch with the relevant people who then contacted the broadcaster who sorted the issue.
This thread is for feedback from users who have 27.50 only. Thanks.
Morning all
If you feel there's a post which is a bit off topic or maybe needs forking off to its own thread, please drop us an email with a link to the post at [email protected] and we will be happy to review and move if required. I'll be going through threads manually myself to check for these however it's always useful to get links from you guys in case there's one I've missed.
Really encouraged to see YouView responding to feedback with design improvements so speedily. If this is a pattern for the future, I may stay out of hibernation a while longer, in the hope that YouView may at last be moving in the direction of bringing the UI up to the excellence of the YouView functionality.
I'll re-iterate my oft-posted plea (5 years-worth). Please, please, please, design team - implement features with the minimum number of key-presses. Careful thought at the design stage can usually reduce the number of key-presses - in some cases significantly. Possibly using wrap-around or even making more use of the colour buttons. A brain-storming session - "How can we reduce key-presses to implement this.." may be worthwhile, and save later changes.
However, this is a really promising start. Thanks team.
Really encouraged to see YouView responding to feedback with design improvements so speedily. If this is a pattern for the future, I may stay out of hibernation a while longer, in the hope that YouView may at last be moving in the direction of bringing the UI up to the excellence of the YouView functionality.
I'll re-iterate my oft-posted plea (5 years-worth). Please, please, please, design team - implement features with the minimum number of key-presses. Careful thought at the design stage can usually reduce the number of key-presses - in some cases significantly. Possibly using wrap-around or even making more use of the colour buttons. A brain-storming session - "How can we reduce key-presses to implement this.." may be worthwhile, and save later changes.
However, this is a really promising start. Thanks team.
And what do you think the chances of that happening are?
sydney I think you may have mentioned this before. Here's just some of your comments...
Really. Took it away quick enough Are they interested in the customer? Along with its customers observations since rollout Another bad YouView decision. Don't know what the trialists could of fed back That's one of the facilities that YouView decided to take away. Just give back what was taken away. Why not just stick to the point that this YouView 'update' is appalling. Sounds as if they can't keep a promise. Why remove it in the first place? something that was there and is now not there was removed or walked away on their own but still missing the features that we had before and were coming 'soon'. Sounds as if they can't keep a promise. Why temove it in the first place? Shouldn't of removed it in the first place.
All this in the space of three days. And my favourite is:
Returned facilities that 'walked away' on their own would certainly make this forum more quiet
Robbo> "The icons are all very pretty, I can live with them but prefer the previous simple listing of recordings. What is totally **** is that with internet channels we can no longer start a recording at a specific point. I have a 5 hour recording of British Superbikes, I know what time a certain race is due in the recording, can I jump forward 3 hours like I used to be able to do, not now I can't."
There are comments like yours littered across the internet with all agreeing, including me. Whilst the return of this feature hasn't been confirmed for slotting yet, it has been fed back so YouView know do about it. And our common theme? We're all sport watchers and funnily enough, none of they minded the tiles, either.
What you perhaps fail to grasp is that CurrentGen was Flash-based, but NextGen is a whole new rewrite in HTML 5.
So the currently missing features have to be rewritten in HTML 5 before they can be added; they can't be just dropped in, as they are in the incompatible Flash implementation of CurrentGen.
This may help explain the current reduction in functionality of NextGen; rather than wait until the rewrite was complete, Youzview and its ISP partners BT and TT elected to release it in its current state.
You may have a view about the desirability of that, or otherwise, but that is what has happened.
‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
But whether you are with BT or not shouldn't matter; the point is if you have a T2100 then that is a BT subscription box (not retail) and I'm surprised that box has already received the 27.50 update.
At least, that's the way I've always understood the rollouts to work. I'm not so sure though as my TT 360T is still waiting...
Robbo> "The icons are all very pretty, I can live with them but prefer the previous simple listing of recordings. What is totally **** is that with internet channels we can no longer start a recording at a specific point. I have a 5 hour recording of British Superbikes, I know what time a certain race is due in the recording, can I jump forward 3 hours like I used to be able to do, not now I can't."
There are comments like yours littered across the internet with all agreeing, including me. Whilst the return of this feature hasn't been confirmed for slotting yet, it has been fed back so YouView know do about it. And our common theme? We're all sport watchers and funnily enough, none of they minded the tiles, either.
Thanks for the explanation. Bit harsh to say "fail to grasp" - don't you think? This is a user forum, so a simple "don't know" would suffice....
I'm copying part of a response from Roy (to me in an earlier thread) as it is quite important & revealing:
"So the currently missing features have to be rewritten in HTML 5 before they can be added; they can't be just dropped in, as they are in the incompatible Flash implementation of CurrentGen.
This may help explain the current reduction in functionality of NextGen; rather than wait until the rewrite was complete, Youzview and its ISP partners BT and TT elected to release it in its current state.
You may have a view about the desirability of that, or otherwise, but that is what has happened."
If Roy is correct, then YouView consciously decided to remove a fully functional PVR setup from its users, in favour of a new but significantly incomplete platform. They did so - knowing that many useful features were still missing from the rewrite & would take them some considerable time to reinstate. They knew that they were trashing a perfectly good PVR.
That is an unacceptable way to treat your customers.
Exactly no one came into anyones home and flung the youview box out of the window. If any did get flung out of the window that's because the owner did it not youview.
Comments
What I don't agree with (but you appear to accept) is any delay in reinstating it. A whole section of functionality has been cut out which could just be reinserted without touching what's already there. Now, when you press Stop, Back and Cancel, they all jump you right out to the hated tiles. In the old version, these buttons took you to a separate, static 'programme timeline' page, where you could use left/right arrows to re-position yourself on the timeline of a recording - to the minute. If this page was reinserted, without need to interfere with the other new pages, it would quickly remove a lot of the angst.
Anyway - it is nonsensical that the Stop, Back & Cancel buttons now all do the same thing in the new version. So the update has succeeded in trashing the remote's functionality as well as that of the box itself.
Disagree with you too about the tiles: I & family all watch sport & we all very much mind the tiles. We also watch thrillers & other dramas where the inability to reposition without seeing the picture is a real nuisance & spoils everyone's viewing.
I can appreciate what you are saying though mate.
If you feel there's a post which is a bit off topic or maybe needs forking off to its own thread, please drop us an email with a link to the post at [email protected] and we will be happy to review and move if required. I'll be going through threads manually myself to check for these however it's always useful to get links from you guys in case there's one I've missed.
Cheers!
Here's just some of your comments...
Really. Took it away quick enough Are they interested in the customer?
Along with its customers observations since rollout
Another bad YouView decision. Don't know what the trialists could of fed back
That's one of the facilities that YouView decided to take away.
Just give back what was taken away.
Why not just stick to the point that this YouView 'update' is appalling.
Sounds as if they can't keep a promise. Why remove it in the first place?
something that was there and is now not there was removed or walked away on their own
but still missing the features that we had before and were coming 'soon'.
Sounds as if they can't keep a promise. Why temove it in the first place?
Shouldn't of removed it in the first place.
All this in the space of three days.
And my favourite is:
Returned facilities that 'walked away' on their own would certainly make this forum more quiet
Much of the noise is being generated by you.
So the currently missing features have to be rewritten in HTML 5 before they can be added; they can't be just dropped in, as they are in the incompatible Flash implementation of CurrentGen.
This may help explain the current reduction in functionality of NextGen; rather than wait until the rewrite was complete, Youzview and its ISP partners BT and TT elected to release it in its current state.
You may have a view about the desirability of that, or otherwise, but that is what has happened.
Yes, that's the message,
https://community.youview.com/youview/topics/youview-was-great-now-ruined-with-this-bt-tv-update?top...
At least, that's the way I've always understood the rollouts to work. I'm not so sure though as my TT 360T is still waiting...
"So the currently missing features have to be rewritten in HTML 5 before they can be added; they can't be just dropped in, as they are in the incompatible Flash implementation of CurrentGen.
This may help explain the current reduction in functionality of NextGen; rather than wait until the rewrite was complete, Youzview and its ISP partners BT and TT elected to release it in its current state.
You may have a view about the desirability of that, or otherwise, but that is what has happened."
If Roy is correct, then YouView consciously decided to remove a fully functional PVR setup from its users, in favour of a new but significantly incomplete platform. They did so - knowing that many useful features were still missing from the rewrite & would take them some considerable time to reinstate. They knew that they were trashing a perfectly good PVR.
That is an unacceptable way to treat your customers.