Yes! It puzzles me that both YouView and BT have been completely silent about that "g-awful half screen of extended fog.....". Someone seems to have a vested interest in keeping it. Please could some senior representative of either of those bodies please respond, please assure us that it will be either radically modified or better still removed completely. Come on! Say something.
Yes, thank you but will someone have the courtesy to reply and say SOMETHING about this mess? Come on YouView, put us out of our misery. If you won't say something what resource do we have? Sabotage? Mass exit? Suicide?
Yes, sorry mine was OTT. However there's nothing more infuriating than when those we appeal to simply won't reply. It applies in personal relationships, but in the field of technology into which we invest our money and trust I believe there is a very real obligation on the suppliers to respond to repeated and justified query.
I talked to YouView today and, interestingly, they told me that in pre-NewGen update discussions with BT and TalkTalk, both concerns asked that the update should include colour banding to distinguish the BT and TalkTalk versions, hence my dirty blue fog. If that is the case a simple blue line (for BT) top and bottom of screen would serve. So let us one and all urge the Development team at YouView to replace the blurring fog with such simple narrow line(s).
Going by this 'colour code' system, then, tell me from these screen shots what box and ISP I have and what, if any of course, subscription I have... and take a look at the proportion of fog that covers my screen:
That 38% of screen lost. The whole detail could be shown in half that height.
And it gets worse. Press the INFO button and it takes half of the screen:
49% of my screen completely covered.
I wouldnt mind if you get full information in that 49% but it still limited to 21⁄2 lines and often still leaves you giessing what the final words are.
In Cash. Funny because if I press info I want to read info, then I press back and watch the programme full screen. I must have been doing it wrong all this time dooh. If it was compressed people would say it was not accessibility conscious, you can never win.
In all seriousness the BT fog is much more transparent than yours
To answer Roy: not a question I asked. BT is also my ISP and I get that dirty blue fog over much of the screen. What do you suggest we do to persuade BT to back off, talk to YouView about replacing the fog with some modest narrow lines? Or ask YouView to tell BT and everyone that that is what they are going to do whether BT likes it or not.
Well done Roy, you have qualified for the next round. :-) It's true that I am not with BT (or PlusNet) as an ISP.
Scott, regarding the Info bar: take a look at the overall depth of the bar (49%) and then take a look at exactly how much of that bar has information on it. If you add the graduate-to-nothing shading above the text to the black-contains-nothing area below the text, that makes up about 50% of the whole bar that has diddly-squat written on it. That same 50% waste is also on the smaller 'progress bar' banner. This whole bar in both cases could be reduced by 50% in height and still retain everything it currently displays. (Measure it on the photos above).
Also the fact that the "mist" stays onscreen for SOOO long when you do a 15 sec rewind, you missed half of the reason you rewound, and this period is not even configurable. Why do they even need to display that info each time, just rewind it with no "mist"
I know that but why on earth did they make it so that in the first place. If I want to know what I am watching I can press the info button. There should at least be a configuration option to show or not show and for how long!
Oh I wish they would hurry up and let me download the update. My box is getting worse and now regularly gets into a state where it refuses to play any recordings I have made until I do a soft reset. (Twice today!!)
@Andy Bush, at the risk of getting confused by this infernal forum structure, which includes asking for forgiveness if you have covered this already, which box model do you have and which software version is it running currently? Because frankly no iteration should be behaving that badly so you may do better to start your own topic to address your specific issues.
NP its a Humax T1000 running 27.50.0!! If they would just make the new version available to me, hoping that they have fixed more bugs than new ones they have created!
Andy, they have only 'fixed' ONE noticeable thing ......and that may or may not be of interest to you. When pressing STOP (from a playback of recording) it goes back to the series group of individual recordings rather than level 0 and highlighting the whole group (thus avoiding accidental deletion of the group instead of the individual program).
Unless this is an issue/problem for you, I wouldnt break your balls about getting the update.
I don't believe the problems are H/W related, but S/W so must be in the code. Just because haven't been reported (not many folks, certainly compared with the number of boxes sold) are on these forums, and we have no idea what has been reported directly to Youview/Humax, and many people just put up with it.
I have been a S/W professional for over 40 years and can assure you than a soft reset does often temporarily fix S/W problems.
A milestone I passed in 2010, and Im still going :-)
But thank you for the assurance; indeed, I have seen this myself, and in the YouView NextGen software, to boot.
Let's see what the upgrade brings when you get it; maybe you will be lucky and nothing in it will provoke your hardware to used any of the stressed/failed areas, and nor will any future updates..
Then you will conclude I was wrong; it happens :-)
This might at last be getting back to the YouView that I knew. Holding my breath....
Or that they leave the errant/offending code in the new version, and I happen to hit the same set of conditions that trigger the problem (i.e. combination of settings, number of recordings/combination of series vs single recordings etc etc etc
Well, I got fed up with the problem getting worse so despite a soft reboot not lasting long I decided to do another maintenance reload. I carefully chosen option 4 (Internet reload, keep recordings) except..... when it finally restart all my recordings HAD been deleted!!!! So as it had forced my hand I decided to go for Maintenance option 2 (factory reset delete recording (which were already gone) as I suspected that the problems I had been having were sure to creeping file system corruption, and hoped a delete recordings would help "clean up"
Well that effectively "bricked" my system where children then refused to full restart, stuck forever on the "reloading" screen.
I tried a number of reboots, including power off, soft reboot, but nothing worked so yet again I tried option 5 (Internet reload, delete recordings) and I am finally back up and running (sans 2 years of recordings!!!£
All seems to be working perfectly now, we shall see for how long???
Comments
BT is my ISP, so I get this dirty blue miasma, as part of BT's very obtrusive branding.
I don't know about you, but I wish that BT would get the fog off of my box.....
Holding my breath....
That 38% of screen lost. The whole detail could be shown in half that height.
And it gets worse. Press the INFO button and it takes half of the screen:
49% of my screen completely covered.
I wouldnt mind if you get full information in that 49% but it still limited to 21⁄2 lines and often still leaves you giessing what the final words are.
Ridiculous.
Funny because if I press info I want to read info, then I press back and watch the programme full screen. I must have been doing it wrong all this time dooh.
If it was compressed people would say it was not accessibility conscious, you can never win.
In all seriousness the BT fog is much more transparent than yours
I believe black fog means your ISP is not BT or PlusNet.
So you might be TalkTalk, subscription or non-subscription, or some other ISP, in which case non-subscription.
It can say nothing about which box you have, and if you were with BT or PlusNet, nothing about whether you had a subscription or not.
I think.
Holding my breath....
Scott, regarding the Info bar: take a look at the overall depth of the bar (49%) and then take a look at exactly how much of that bar has information on it. If you add the graduate-to-nothing shading above the text to the black-contains-nothing area below the text, that makes up about 50% of the whole bar that has diddly-squat written on it. That same 50% waste is also on the smaller 'progress bar' banner. This whole bar in both cases could be reduced by 50% in height and still retain everything it currently displays. (Measure it on the photos above).
That's a soft reset on steroids :-)
Holding my breath....
Unless this is an issue/problem for you, I wouldnt break your balls about getting the update.
Though this is not to say that the last update didn't trigger the problem for him, as every update causes some boxes to fail, especially T1000s.
So the next update is likely to stress it even further, not improve things :-(
Holding my breath....
And - although there are exceptions - it would not usually be amenable to a soft or MM Reset.
Holding my breath....
I have been a S/W professional for over 40 years and can assure you than a soft reset does often temporarily fix S/W problems.
But thank you for the assurance; indeed, I have seen this myself, and in the YouView NextGen software, to boot.
Let's see what the upgrade brings when you get it; maybe you will be lucky and nothing in it will provoke your hardware to used any of the stressed/failed areas, and nor will any future updates..
Then you will conclude I was wrong; it happens :-)
Holding my breath....
I was the only person who ever reported it.
But - bugger me - encouraged by YouView, Channel Four took it on board, found an issue, fixed it, and I got my picture back.
After that, there were a couple of people who crawled out of the woodwork to say they had had the same issue, and it was fixed for them also.
You may be a similar case. I don't think so, but I cannot dismiss the contrary out of hand.
Life's a ****, ain't it? :-)
Holding my breath....
Well that effectively "bricked" my system where children then refused to full restart, stuck forever on the "reloading" screen.
I tried a number of reboots, including power off, soft reboot, but nothing worked so yet again I tried option 5 (Internet reload, delete recordings) and I am finally back up and running (sans 2 years of recordings!!!£
All seems to be working perfectly now, we shall see for how long???