are there anticipated to be any issues in using the Youview app to set recordings on the change day. ?
It's the edit channels bit I was referring to. I ignored the favourite part as I got the impression that the user was referring to hide channels that obviously was removed on the rollout of next generation software.
I don't know if it is directly related to the Channel change day but today currently my Youview EPG guide is now missing Nick Junior 484 although my linked YouView app has the channel still listed
Thank you checking this evening after a soft reset I now have the missing ip Nick Junior channel back. there are however some other peculiarities which I will detail in a seperate response.
Unfortunately several of the Freeview news , children's and the BBC Red Button (former 200) channels have been moved not to the expected new LCN but to the 800 to the 813 range.
Unfortunately several of the Freeview news , children's and the BBC Red Button (former 200) channels have been moved not to the expected new LCN but to the 800 to the 813 range.
anyone else experienced anything similar ?
Nope everything is fine and where it should be. There must be a issue on your end. Have you tried a manual retune to see if it makes any difference?
Unfortunately several of the Freeview news , children's and the BBC Red Button (former 200) channels have been moved not to the expected new LCN but to the 800 to the 813 range.
anyone else experienced anything similar ?
No I have not yet done any retunes yet although I expect I will need to ..
are there anticipated to be any issues in using the Youview app to set recordings on the change day. ?
The hidden channels on my EPG have all reappeared after the channel changes today, as we know you're not able to hide them again with the new software. this is very poor ( running 27.50.0)
The hidden channels on my EPG have all reappeared after the channel changes today, as we know you're not able to hide them again with the new software. this is very poor ( running 27.50.0)
Unfortunately several of the Freeview news , children's and the BBC Red Button (former 200) channels have been moved not to the expected new LCN but to the 800 to the 813 range.
anyone else experienced anything similar ?
Morning zulu17,
We've checked this on our boxes here as well and have noticed the same problem. Our Content team is on the case so will post when I get an update on this
Unfortunately several of the Freeview news , children's and the BBC Red Button (former 200) channels have been moved not to the expected new LCN but to the 800 to the 813 range.
anyone else experienced anything similar ?
Just to confirm, a retune through the Settings does appear to resolve the issue and put the channels back where they should be.
Unfortunately several of the Freeview news , children's and the BBC Red Button (former 200) channels have been moved not to the expected new LCN but to the 800 to the 813 range.
anyone else experienced anything similar ?
And the Hidden ones back where they shouldn't be :-(
‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
are there anticipated to be any issues in using the Youview app to set recordings on the change day. ?
Yes it was the hide channels I meant . Sorry for the confusion and thanks for comments . I'll just be glad when I don't have to scroll through zillions of channels on the guide !
The hidden channels on my EPG have all reappeared after the channel changes today, as we know you're not able to hide them again with the new software. this is very poor ( running 27.50.0)
Hi Chris,
Can you please answer the below questions so we can look into this:
What channels did you have hidden that re-appeared since the update day?
Did you perform a retune which caused the channels to reappear or did they appear on their own?
When are Youview going to remove the channels from the guide that state "Whatever channel has now moved to XYZ"? I now refuse to use the guide at all as it's such a state, I'm using the guide on the BT TV app, much better!
When are Youview going to remove the channels from the guide that state "Whatever channel has now moved to XYZ"? I now refuse to use the guide at all as it's such a state, I'm using the guide on the BT TV app, much better!
These are provided by Freeview and are nothing to do with YouView. I understand they will be removed in a couple of weeks time.
When are Youview going to remove the channels from the guide that state "Whatever channel has now moved to XYZ"? I now refuse to use the guide at all as it's such a state, I'm using the guide on the BT TV app, much better!
Hi impydave,
The placeholder slates should be removed by the end of next week as they are due to stay up for 2 weeks from the Channel Update day.
When are Youview going to remove the channels from the guide that state "Whatever channel has now moved to XYZ"? I now refuse to use the guide at all as it's such a state, I'm using the guide on the BT TV app, much better!
Thanks for the update, that's a relief they'll soon be gone
Comments
anyone else experienced anything similar ?
We've checked this on our boxes here as well and have noticed the same problem. Our Content team is on the case so will post when I get an update on this
When are we getting the hide channels feature back?
Can you please answer the below questions so we can look into this:
- What channels did you have hidden that re-appeared since the update day?
- Did you perform a retune which caused the channels to reappear or did they appear on their own?
ThanksSarah
The placeholder slates should be removed by the end of next week as they are due to stay up for 2 weeks from the Channel Update day.
Sarah