BT DTR2110 28.26 update caused live pause problem
My loathing for the NextGen foisting continues, but enough of that, we appear to be stuck with it. My box got the 28.26 update a few days ago but it seems to have collected a bug when it updated. The update improved the back journey when finishing a recording so that you can delete the just watched episode without going back a step too far. A tiny but important improvement.
However a bug has appeared in the live pause part of the software. I generally only use my box for two things: recording certain programmes on series link and also watching BBC News channel. I use live pause constantly on the news channel and skip forward by 60 secs all the time, saves me sitting through the BBC agenda. The box is in our kitchen so it's only really used at mealtimes hence our viewing habits on this box (Sky is our main viewing machine). Since the update if I pause the tv it pauses ok and will ff as normal at x2 x30 etc. However if you press the skip forward button it jumps back to live tv. Then if you try to rewind back to where you originally paused it it will only do so at x2, but it doesn't display x2 as it displays the BBC logo instead. Pressing the skip back 15 secs button does something odd, so it's x2 backwards that's the only option. The back journey in the planner is an improvement but this development is a big problem for me in comparison. I'd rather have the previous software update thank you frankly. But then I'd also rather have old gen back in a heartbeat too.
I've done a soft reset as per the instructions on here to try to clear the bug. I used the option 2 as I don't want to lose my recordings. This hasn't worked. So what can I do now is my question? All help gratefully received.
However a bug has appeared in the live pause part of the software. I generally only use my box for two things: recording certain programmes on series link and also watching BBC News channel. I use live pause constantly on the news channel and skip forward by 60 secs all the time, saves me sitting through the BBC agenda. The box is in our kitchen so it's only really used at mealtimes hence our viewing habits on this box (Sky is our main viewing machine). Since the update if I pause the tv it pauses ok and will ff as normal at x2 x30 etc. However if you press the skip forward button it jumps back to live tv. Then if you try to rewind back to where you originally paused it it will only do so at x2, but it doesn't display x2 as it displays the BBC logo instead. Pressing the skip back 15 secs button does something odd, so it's x2 backwards that's the only option. The back journey in the planner is an improvement but this development is a big problem for me in comparison. I'd rather have the previous software update thank you frankly. But then I'd also rather have old gen back in a heartbeat too.
I've done a soft reset as per the instructions on here to try to clear the bug. I used the option 2 as I don't want to lose my recordings. This hasn't worked. So what can I do now is my question? All help gratefully received.
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Comments
Worth mentioning that for me when this happens the buffer is full (I leave the box on overnight so I can watch the BBC Breakfast programme and can skip past segments that don't interest me).
Also the progress bar behaves strangely sometimes indicating that the buffer is empty depending on which skip or ff/rew buttons are pushed.
A very annoying bug which has totally disrupted my normal morning viewing pattern.
So far I have not yet tried MM might do this when I have time. Soft reset doesn't work.
What is the buffer full problem though? I don't leave it paused overnight so why is the buffer full?
Would this suit, until the bug is fixed?
It has an added benefit of X256 ff/rew :-)
"[I left] BBC 1 HD left on overnight so I can skip about during BBC Breakfast when I get up first thing. At least I now know precisely when the problem occurs and that it isn't affecting other live pausing.
What is the buffer full problem though? I don't leave it paused overnight so why is the buffer full?"
Hi Dave, if memory serves, when you leave a box on a live channel, it will automatically buffer the channel from the point you turned on the channel, up to a maximum of 2 hours.
I remember going round the same loop of trying to provoke it, and failing, and it then being qualified to only happening when the buffer is nearly full... :-;
Doesn't this mean that the buffer is always full (having the last 2 hours in it) even though it is not on pause. The buffer will only empty when you power down or change channel. Even if you are watching live the buffer has to have the previous 2 hours in it to allow you to go back, you don't have to pause for the buffer to fill up?
My understanding is that as soon as you have had a channel on for more than 2 hours the buffer will be full whether you are watching from the buffer or not but maybe my understanding is wrong :-(
Yes, thats right.
If thats any help.
(https://community.youview.com/youview/topics/-discussion-humax-software-update-28-26-0?topic-reply-l...)
That's not the same problem - it has some similarities but also significant differences.
But you can test the buffer full hypothesis by switching away from BBC Breakfast at say, 7 am, and then trying your recipe at 8am, before the buffer has refilled, and again at 9 am, when it has.
A reset, no matter how harsh, won't do any good (sorry).
VM, why would the bugs remain? Are you suggesting the hardware is at fault? That seems an odd thing to understand.