YVM104 error

DarrenDarren Member, Super User Posts: 578 ✭✭
in Support
This morning I'm getting a YVM104 message on the mini guide on my two Youview boxes T1000 and the G4 Youview box yet my internet is working and all other Youview servies seem to be working ok. Also BT TV is still working on my G4 box.
Anyone got any ideas. I will check again later this afternoon when I get home from work.

Darren

Comments

  • RoyRoy Member, Super User Posts: 17,297 ✭✭✭
    Do you by any chance live in the East Midlands?
    ‘Have nothing in your houses that you do not know to be useful, or believe to be beautiful’ Wm Morris
  • DarrenDarren Member, Super User Posts: 578 ✭✭
    No I stay about 10 or 11miles north of Edinburgh and get my TV from the Criagkelly transmitter.

    Darren
  • SarahSarah Member Posts: 1,812 admin
    Hi @Darren

    We are aware of an issue this morning where there are no images displaying on the Guide tab and gives a YVM104 error. We are currently investigating the issue so will try and update when we know more :)

    Thanks,
    Sarah
  • DarrenDarren Member, Super User Posts: 578 ✭✭
    Thanks for the reply and info Sarah.

    Darren
  • SarahSarah Member Posts: 1,812 admin
    Hi @Darren

    The service to the Guide tab should now be restored and should no longer display the YVM104 error :) 

    Thanks,
    Sarah
  • DarrenDarren Member, Super User Posts: 578 ✭✭
    Thanks Sarah will check as soon as I get home from work.

    Darren
  • DarrenDarren Member, Super User Posts: 578 ✭✭
    All seems to be working again. Thanks
    Darren
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