[Issue Resolved] ITV3 issues after LCN changes

Sarah

Hi everyone,

Yesterday some changes went through for ITV3 and ITVbe but unfortunately a couple of issues have occurred since these changes took place which is affecting some devices. 

• ITV3 may be missing from your YV device
• Channel logos are missing in the guide for ITV3 & ITVbe
• Search results for ITV3 & ITVbe are missing
  

We suggest doing a retune as this may resolve the issue. 

Thanks,
Sarah

Sarah

Hi,

We have been informed by ITV that this issue is now resolved. 

ITV3 and ITVBe should now be correctly displaying the logo and programmes in the backwards guide and via search.

Thanks,
Sarah