Youview BT2100 troubleshooting - erratically/jumping menus options/channels etc
This afternoon I have had to try & resolve my Mother's Youview PVR. She couldn't channels + when I looked ramdon movement on EPG guide. If you move up one with remote, it suddenly either jumps a few channels or spins along for a long while up the channels. If you try typing in a channel, it will not always respond. I did all the normal checks + switched off/back on & performed Factory & Software reset via Maint menu, still a problem. I then put the box in another room & it was OK. Also I tried another remote from another Youview BT2100 & same symtoms. The internet runs on Powerline plug connectors & up to today has been fine. I am just about to purchase another Enthernet cable to see if this may be problem. I have also reset Router. Has another else had problems/any ideas to help. John.