No sound

ClintClint Posts: 16Member
Hi,
Recently I've noticed if I turn my BT Youview box on before my TV I will get picture but no sound, changing channel seems to fix it.
I haven't changed anything.
Any ideas what might be causing this?

Thanks

Comments

  • RoyRoy Posts: 14,683Member ✭✭✭
    Does your BT box turn the TV on, when you start the box first?

    Either way, it’s probably one of those minor derangements that YouView boxes seem to suffer when a bit somewhere in the megabytes of running code gets flipped to 0 when it should be 1, or vice versa.

    Try a soft restart first; while not recording, nor about to, touch the On/Standby Button on the fascia of the box for just over 8 seconds, and it will restart.

    Come back and tell us if this solved the sound issue; if not, we can introduce you to the joys of the Maintenance Modes.
    “Where’s ‘Hop to Time’ then? And all that other OldGen good stuff we were promised back, including the proper ‘Hide Channels’ and so on?” (Excerpt from ‘One Billboard Outside YouView Towers’, not coming soon to a box near you)
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