I have two youview retail boxes and I have used the youview app to set remote recordings on one box and the BT app to set remote recordings on the 2nd box. But I changed my phone (so had to download new apps) and the BT app will no longer pair with the 2nd youview box. Both my boxes are T2000.
I do not have a BT TV package but the BT app did work previously with my retail box so I am unclear why it no longer works. When in the BT app it keeps asking me to login to BT but I did not have to do this previously.