Huge drop in complaints for BTTV
Well BTTV with YouView is certainly moving in the right direction. It will be interesting to see if this is a trend or a one off.
Virgin Media has become the most complained about pay TV provider, according to the latest Ofcom statistics.
The data published today also shows the previously most-complained about pay TV service - BT TV - has seen a sharp drop in the number of complaints sent to Ofcom. Sky remains the least complained about pay TV service in the UK.
|Pay TV complaints since 2016 per 100,000 subscribers (Source: Ofcom)|