[Discussion] BT Software Update 31.106.0 / 3.5.96

SarahSarah Posts: 935Administrator admin
Hi everyone, 

Feel free to discuss the BT software update 31.106.0 / 3.5.96 in this thread. 

This update brings the Amazon Prime Video player to BT T4000 devices.

As with all  our releases, this is a phased release so if you don't get it right away, don't worry, your box will receive it soon :) 

Thanks,
Sarah

Comments

  • VisionmanVisionman Posts: 9,085Member ✭✭✭
    T4000 users -
    If you manually update now theres a high chance you'll get it.
  • PhilStationPhilStation Posts: 109Member ✭✭
    I got it straight away which makes a nice change. I usually find I have to wait weeks!
  • EurekaManEurekaMan Posts: 1Member

    Hi

    I have received update 31.106.0/3.5.96 for my T4000 box. However in the players and Apps menu I still do not have Amazon Prime. Box has been restarted and channel scan performed as suggested by BT TV chat support ?? BT support have now suggested that Amazon Prime will not be available until 1st December not convinced by that response, surely if the new software has been installed then the app should be available. Has anybody else got the same issue ? or advice on how I can get Amazon Prime to appear in my Players and Apps Menu ?

  • scottscott Posts: 1,864Member ✭✭✭
    edited 21 November 2018, 1:40PM

    @EurekaMan - Things are half correct as usual lol. The software has not changed from the previous rollout (see this announcement - https://community.youview.com/youview/discussion/7604781/discussion-bt-software-update-31-106-0-3-5-96#latest)

    so you can still be on this software without the new app. The BT forum have stated it is a staged rollout for the app and they are aiming for 100% completion by the end of November (hence the 1st December date). If you keep checking your players update you should get it sooner than 1st December but it is staged.

  • Dan DanDan Dan Posts: 40Member
    EurekaMan said:

    Hi

    I have received update 31.106.0/3.5.96 for my T4000 box. However in the players and Apps menu I still do not have Amazon Prime. Box has been restarted and channel scan performed as suggested by BT TV chat support ?? BT support have now suggested that Amazon Prime will not be available until 1st December not convinced by that response, surely if the new software has been installed then the app should be available. Has anybody else got the same issue ? or advice on how I can get Amazon Prime to appear in my Players and Apps Menu ?

    Hi EurekaMan 
    I had the same issue.
    It didn't populate on the players until I completely powered down and back up again  Then the app appeared. I can also tell you it's active and no need to wait till December 
  • Bought the UHD box from Amazon last week and installed the latest software,minus Prime.Did a soft reset yesterday,and voila,there it was!
  • garethrgarethr Posts: 5Member
    Just checked. Have 31.106, the Amazon Prime app, and an updated app that now has Ketchup TV, Sports Channel Network, Planet Knowledge, and, coming soon, The Gas Station (whatever that is).
  • RoyRoy Posts: 14,535Member ✭✭✭
    garethr said:
    Just checked. Have 31.106, the Amazon Prime app, and an updated app that now has Ketchup TV, Sports Channel Network, Planet Knowledge, and, coming soon, The Gas Station (whatever that is).
    See here, about 8 conversations below your posting, for the inside skinny.
    “Where’s ‘Jump to Time’ then? And all that other OldGen good stuff we were promised back, including the proper ‘Hide Channels’ and so on?” (Excerpt from ‘One Billboard Outside YouView Towers’, not coming soon to a box near you)
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