Help no connection

logan45logan45 Posts: 1Member
Hi ,
my box can’t connect to the internet , I have followed all the instructions the box is Yvm102 . If I try and go into settings on the box and broadband connections it just freezes ?? I have checked my broadband it works . I’m connected by an Ethernet. Can u help ?? 


  • RoyRoy Posts: 14,535Member ✭✭✭
    Hi @logan45 and welcome to the Community!

    Have you worked through the YouView Help Page for YVM 102?

    If not, please try that, and then come back with your results; if still no go, there are further things we can suggest to try, but the above usually fixes it.
    “Where’s ‘Jump to Time’ then? And all that other OldGen good stuff we were promised back, including the proper ‘Hide Channels’ and so on?” (Excerpt from ‘One Billboard Outside YouView Towers’, not coming soon to a box near you)
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