YVM5010 Error

adamyadamy Member Posts: 1
Hi, I’m getting error YVM5010 when trying to connect my iPhone to my BT YouView+ box via the app. The YouView box and phone are in the same network. Ive restarted both my phone and box. 

Any ideas what what else I can try?


  • RoyRoy Member, Super User Posts: 15,885 ✭✭✭
    If you are using power line adapters, try temporarily moving your YouView box so it is in direct, single Ethernet cable, contact with your router, and then try pairing.

    Nobody quite knows why PLAs should interfere with the process, but some people have found that they do.
    These tests for COVID-19 get right up my nose.
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