Siging into All4

I am tryng to watch a programme on All4 but when I type in my password it does not recognise it and says login error.

Comments

  • SarahSarah Posts: 935Administrator admin
    Hi @eleanormercer

    Welcome to the forum :) 

    We would recommend that you log in on another device such as a laptop or mobile and try changing your password there. Once you've changed it there, try logging in again on the YouView box. 

    The email and password are case sensitive so if sign in fails you will need to check that you are using the correct capital letters. 

    If you continue to have problems with this, you will need to contact All4 support directly via their online contact form

    Thanks,
    Sarah 
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