iOS app missing freeview channels

ell100ell100 Posts: 10Member
edited 2 January 2019, 10:18PM in Support
I have a Youview Humax DTRT2110. All Freeview channels on the Youview box work fine. 

My broadband and telephone is with TalkTalk. I have the TalkTalk iOS TV planner which is connected to this Youview box. However, when I use the TalkTalk iOS TV planner app I cannot see any of the Freeview channels (but can see Sky channels). If I search on the TalkTalk iOS TV planner app for a programme which I know is on Freeview, I can find it but the app says the channel is unavailable. 

Any thoughts? 

Thanks 

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