No sound

All4 - sound works with the lead in ads but disappears with the content!

Comments

  • SarahSarah Administrator Posts: 1,486 admin
    Hi @Dennis Broom
    Does this issue occur on all content that you try to watch on All4? It'd be useful to know the content you are trying (including episode and series numbers where applicable) so we can try this on our end. Can you also please confirm the box model you are using along with the software version it's on? You can find this by pressing Help and then Info on your remote control.
    Thanks,
    Sarah
  • John I DaviesJohn I Davies Member Posts: 4
    Same problem. Sound on ads but silent on programme. Humax Youview box circa 2016
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