All4 not playing programmes - stuck on loading page

Bryony86Bryony86 Posts: 1Member
My All4 isn’t working properly. I load a programme and it plays the advert then gets stuck on he loading page and never loads the programme. I’ve tried logging in and out again, that doesn’t work! What else can I try? 

Comments

  • SarahSarah Posts: 982Administrator admin
    Hi @Bryony86

    Welcome to the forum :) 

    Can you please try updating your players and apps?
    1. Bring up the menu with your remote
    2. Select Settings
    3. Go to the Information & Reset area and select Software Information
    4. Select Update players & apps
    Once you've done this, give your box a quick reboot by pressing and holding the button power button on the top/front of your box and then give the All4 player a try again.

    Thanks,
    Sarah
Sign In or Register to comment.