Information not available

For some time now on most of my channels all I get is information not available. Therefore we have no idea what is on the telly. The most frustrating thing is it never seems to have BBC, ITV or channel 4 the ones we watch the most. It comes back occasionally but hardly at all. I have tried all the self helps on here and nothing works. 

Comments

  • SarahSarah Posts: 1,040Administrator admin
    Hi @noo79netball
    Welcome to the forum!
    Can you please confirm whether you are using a YouView box or a Sony TV which has YouView integrated into it? If you could also let us know the model number of the device you are using that'd also be helpful to know. 
    Thanks,
    Sarah
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