I have a Sony Android TV with YouView included, however the channel guide keeps displaying 'Information not available' for certain channels. How can I resolve this in order to view the full channel listings? Thanks
my sony tv also annoyingly has no information available. none of the suggested fixes work. You have tried the Factory Reset?if it’s a known problem why isn’t it fixed?It would be better called an acknowledged problem. But this just means that Sony and YouView are aware of it, and not necessarily that they know what’s causing it, know how to fix that without causing any other issues, have put the fix through several stages of internal and external testing, and packaged it with other fixes, updates and enhancements into a software release, possibly for every Sony Android TV out there, possibly for the backroom in-house content distribution systems. But either way, this all takes time.When will it be fixed?When all of the above has been accomplished. could be days, weeks, or months. My guess is weeks. My mother's 10 year old freeview tv works better.Do you think she would be prepared to swap? And would you, really? please email any fix you have.If there is a workaround found, or a fix developed, then it will likely be described here, or in one of the related threads. So make sure you Follow all such, and then each posting in these threads can/will be emailed to you.
Same problem with KD-43XD8099. Can access iplayer etc for back programmes but the "Youview Guide" is almost useless. "No information available" on all back dates; only some of the current days programmes are listed (none at all for channels 100 - 107); and similar for forward dates. It would be useful if Youview could update us all regularly as to what is going on and what is being done about it. To date I've spent money replacing TP links, ethernet cables etc , all to no avail.