Incomplete recordings - I was sent here by Talktalk
I have a 2 month old Huawei Youview box, supplied by Talktalk.
Last week, it failed to record. After a LONG chat with Talktalk and many tests, they sent out an engineer. He fixed the 'failing to record' issue, but since then it is dropping the ends of the recordings it makes. They are not internet channels. Problems are with, BBC2, ITV, CH4. I haven't tested any others. Here's one example:
BBC2 1 March LaLa Land. Should have run from 23.05 to 01.00. Recording was 23.06 to 00.01 (It dropped an hour from the film). There are many more examples, some stop 8-10 minutes from the end, some longer.
There are no other scheduled recordings/clashes, etc, etc, that would have caused this.
Talktalk support said they had no idea how to fix the problem, and sent me here !!!
Can anyone help please?