TalkTalk Software Update 60.48.53 / 3.6.36 & 72.48.53 / 3.6.36

SarahSarah Posts: 1,021Administrator admin
edited 11 April 2019, 5:57PM in Announcements
Hi all,

Please feel to discuss and provide feedback about the TalkTalk Software Update 60.48.53 / 3.6.36 & 72.48.53 / 3.6.36 here. 

This release includes a few copy and labelling changes and some updates to the Action Panel. 

Thanks,
Sarah

Comments

  • steviejaysteviejay Posts: 8Member
    Sarah said:
    Hi all,

    Please feel to discuss and provide feedback about the TalkTalk Software Update 60.48.53 / 3.6.36 & 72.48.53 / 3.6.36 here. 

    This release includes a few copy and labelling changes and some updates to the Action Panel. 

    Thanks,
    Sarah
    Why is it staged, even if you request it and / or do a maintenance reset to force it and it doesn't arrive?

    DN372T on Plusnet
  • steviejaysteviejay Posts: 8Member
    Sarah said:
    Hi all,

    Please feel to discuss and provide feedback about the TalkTalk Software Update 60.48.53 / 3.6.36 & 72.48.53 / 3.6.36 here. 

    This release includes a few copy and labelling changes and some updates to the Action Panel. 

    Thanks,
    Sarah
    Why is it staged, even if you request it and / or do a maintenance reset to force it and it doesn't arrive?

    DN372T on Plusnet
  • redchizredchiz Posts: 4,837Member ✭✭✭
    Because they can't update hundreds of thousands of boxes at the same time.
  • SarahSarah Posts: 1,021Administrator admin
    steviejay said:
    Sarah said:
    Hi all,

    Please feel to discuss and provide feedback about the TalkTalk Software Update 60.48.53 / 3.6.36 & 72.48.53 / 3.6.36 here. 

    This release includes a few copy and labelling changes and some updates to the Action Panel. 

    Thanks,
    Sarah
    Why is it staged, even if you request it and / or do a maintenance reset to force it and it doesn't arrive?

    DN372T on Plusnet
    Hi @steviejay

    The releases are always done in phases as this allows us to monitor the release and ensure that everything runs correctly on the new update. The length of the phases vary between retail, BT and TalkTalk but generally speaking the releases are usually fully rolled out within 2 weeks. 

    Once it's fully rolled out we update the software table so if you find that it's fully rolled out and you've still not received it, then we can look into why this may have happened with your box.

    Thanks,
    Sarah
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