youview very disappointing compared to Freeview play ... on new Sony xf90

radiomeanradiomean Posts: 6Member
As title, recently got a new Sony xf90 55 inch TV. Picture is excellent but after initial setup was surprised to find ITV hub and all4 failed with various error messages. Did a factory reset and they finally started working. However I then took delivery of an external HDD to use for recording programs. Pressed the red record button and nothing happened. Investigated the youview menu and after a while was totally gobsmacked to find that in youview mode, recording to external devices does not work!  What a mess!

I had been using an external Bush Freeview play zapper box with my old Panasonic TV and happily recording with that (box was £45 from eBay!). I very nearly returned the Sony TV and replaced it with an lg, but decided not to because, in my experience with electronics, virtually no consumer devices do all that you want. I have got another zapper box to regain proper recording functionality but that is pathetic, to have to buy a £45 external box to supplement a £1000 TV.

I am very disappointed about youview on Sony and imo it is not a patch on Freeview play. Sony's implementation has too many limitations (or maybe it is youview and not Sony's fault). As well as losing ALL recording functionality in youview mode, you lose access to all satellite channels.  Finally, Freeview play is a smoother implementation. Oh well ... If you have been, thanks for reading!

Comments

  • radiomeanradiomean Posts: 6Member
    Commenting on my own post, for those who say I should have checked on ability to record, I thought recording and pausing live TV was so fundamental that it seemed obvious it would work. Obviously not!!
  • RoyRoy Posts: 15,197Member ✭✭✭
    edited 7 April 2019, 10:57AM
    Greetings, @radiomean and welcome to the forum!

    I can’t believe you missed the recording caveat. I mean, good Lord, here it is on this Sony page, in a footnote that you only have to open specially, and the footnote is clearly referred to, in at least one-point type, if not something bigger. Surely you can’t have missed the 14 on this page? :p



    Which in the rather unobtrusive footnotes, leads to

    14. HDD recording (REC) and Satellite features are not available if YouView functionality is enabled.

    So Sony have fulfilled their legal obligations; their moral obligations perhaps demand a bigger font and a more prominent notification.

    I am reminded of a certain Planning Notice in HHGTTG.....

    But what can you do about this? Well, you can switch to the Freeview side of your set, as here, Android-Specific FAQ 1.

    Then you can record, and you can also tune satellite channels. You will lose the itv Hub and All4 Players, though you can Google ‘Hoshsadiq’ and find a techie fix for this, if it matters to you.

    I’m still a bit confused by your ‘zapper boxes’ though; we usually use this to mean boxes that can tune but not record, so I’m not clear how you used one to record with.

    I’m also not clear why you had to buy a second one, even if you didn’t know how to switch the TV over to the Freeview side that can record anyway?

    But do let us know how you get on with the above.

    NB: It’s a great shame that on a YouView forum I have to be explaining how to disable YouView >:) , but I’d rather see a happy Sony customer than a disgruntled YouView one  o:)

    And YouView can always fix this by rolling out the recording functionality on these Sony TVs at last. Can’t they?
    Where do all those characters that you type in search boxes and which never appear go to?
  • LukеLukе Posts: 26Member
    Argos's Bush Freeeview Play Zapper box, (FVPZAPPER100), is manufactured by Vestel for Argos.  It is a 'PVR Ready' receiver.  It is not the only PVR Ready receiver currently on the market.  E.g. There is also Humax's satellite HB-1100S receiver.


  • VisionmanVisionman Posts: 9,424Member ✭✭✭
    Yes, neither of those models contain an internal hard drive from which to record, hence why they are called zapper boxes. But they can be linked to an external recorder to do so.
  • radiomeanradiomean Posts: 6Member
    Yes the Argos Bush zapper box plus a usb stick is an elegant and very cheap solution. (£50).

  • radiomeanradiomean Posts: 6Member
    Oh and of course if you disable youview you lose 7 day previous programs and ITV hubs and all4 ...
  • VisionmanVisionman Posts: 9,424Member ✭✭✭
    edited 7 April 2019, 2:21PM
    Sony don't have a licence for ITV Hub or All4. Nor do they have a licence for Freesat or Freeview, either. YouView does, but as you say doesn't come with recording facilities.
    Not that I'd ever recommend a TV over a box for recordings anyway as they are far too limited.
  • RoyRoy Posts: 15,197Member ✭✭✭
    edited 7 April 2019, 6:00PM
    No licence for Freeview? I wonder who does their EPG, then?

    But Sony were among the first with Freeview HD in 2010, so it was very careless of them to have mislaid their licence since.....
    Where do all those characters that you type in search boxes and which never appear go to?
  • RoyRoy Posts: 15,197Member ✭✭✭
    edited 7 April 2019, 6:02PM
    radiomean said:
    Oh and of course if you disable youview you lose 7 day previous programs and ITV hubs and all4 ...
    As well as their Android TV sets, Sony offer Freeview Play sets as well.

    With the backward EPG, all the big 4 Players, USB HDD recording, and no sneaky footnotes.

    Maybe it is not too late to swap?
    Where do all those characters that you type in search boxes and which never appear go to?
  • radiomeanradiomean Posts: 6Member
    edited 7 April 2019, 6:14PM
    Ok Roy. That is interesting. Which models are equivalent to the xf90 55 inch?  I am very unimpressed with you view compared to Freeview play. So much for competition and market forces. As I said above recording is such a fundamental need, that I totally forget to check!  Having said that, the xf55 has an excellent picture and having got the Bush zapper box I will have all the functionality I need so I will be very reluctant to change!  Thanks for the info however ...

    Re itv hub and all4, I assume you can sideload them? 
  • RoyRoy Posts: 15,197Member ✭✭✭
    edited 7 April 2019, 6:25PM
    radiomean said:
    Ok Roy. That is interesting. Which models are equivalent to the xf90 55 inch?  I am very unimpressed with you view compared to Freeview play. So much for competition and market forces. As I said above recording is such a fundamental need, that I totally forget to check!  Having said that, the xf55 has an excellent picture and having got the Bush zapper box I will have all the functionality I need so I will be very reluctant to change!  Thanks for the info however ...

    Re itv hub and all4, I assume you can sideload them? 

    Which models are equivalent to the xf90 55 inch?  

    The 55in XF70 ones?  :p

    I’ll let you do your own feature for feature comparison, if you are interested, though I think Sony throw most of their tech at the Android sets (thus spoiling great TVs with a tragic OS) and the FreeView Play ones are a bit second string.

    But maybe not any more, if Sony have realised how much business they are losing through this. Competition and market forces, as you say, and maybe these will win through.

    Re itv hub and all4, I assume you can sideload them?

    As regards the sideloading, I covered it above with the Hoshsadiq reference...
    Where do all those characters that you type in search boxes and which never appear go to?
  • radiomeanradiomean Posts: 6Member
    edited 8 April 2019, 8:10AM
    Surely the xf70 series are older and less well specified than the xf90? 

    Also, re android os - surely there is nothing per se wrong with this?  It is new to me but I found it quite pleasant that the os was similar to that on my phone ...

    PS. I have just worked out what HHGTTG is ... Btw, thanks for all the fish ...
  • RoyRoy Posts: 15,197Member ✭✭✭
    edited 8 April 2019, 9:55AM
    radiomean said:
    Surely the xf70 series are older and less well specified than the xf90? 

    Also, re android os - surely there is nothing per se wrong with this?  It is new to me but I found it quite pleasant that the os was similar to that on my phone ...

    PS. I have just worked out what HHGTTG is ... Btw, thanks for all the fish ...
    The Date First Available on Amazon is often indicative - June 2018 for the XF70, November for the XF90. So both 2018 sets; the year usually matters more than the month.

    As to how well specified, I have given you links to both, and the Sony site makes comparison easy; do let us know what you discover from this.

    I don’t know if it is Android per se, or Sony’s implementation of it, or the arguably under-specified hardware Sony are running it on; but spend some time on the relevant Sony forum - there is a dedicated AndroidTV section - taking particular note of what Kuschelmonschter has to say.

    Then be aware that AndroidTV isn’t quite Android, as anyone who has tried to load their favourite Android app, and not found it in the AndroidTV store has found.

    Finally, going right back to your original beef, consider why YouView has never reached its full potential on these sets, and has rather stalled in a half-implemented state.

    Exactly why is a big big secret; and things got a bit lairy after some of my published speculations, so I shan’t repeat them here B)
    Where do all those characters that you type in search boxes and which never appear go to?
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