The seamless nature of YouView
Roy
Member, Super User Posts: 16,476 ✭✭✭
in Discussion
On the NowTV forum, we are finding many messages like this one :-
I’ve recently applied for now tv to watch game of thrones on my tv at home , I have the app and am signed in but the only pass that comes up is a sky cinema pass , which doesn’t include GOT on there , any ideas how I can watch it on my tv.
where we have learned to deduce that the user is actually talking about a YouView box, all of which currently only support the Movies pass, and advise them accordingly. (I’m a big fan of the NowTV Stick, but ‘other devices are available’).
But it’s fascinating, and a real feather in YouView’s cap, that the viewing experience is so seamless that users don’t need to distinguish between box and TV, and many don’t seem to.
I’m not sure, by the way, if the support issue is going to get better, or worsen, when some boxes do start supporting the whole of NowTV, as we will now have to differentiate between those that do and those that don’t.
But I lean towards improve, as many people will then simply not experience the difficulty; and those that do are likely to be retail purchasers, for whom the distinction between TV and YouView box is more informed by the separate purchase they had to make
I’ve recently applied for now tv to watch game of thrones on my tv at home , I have the app and am signed in but the only pass that comes up is a sky cinema pass , which doesn’t include GOT on there , any ideas how I can watch it on my tv.
where we have learned to deduce that the user is actually talking about a YouView box, all of which currently only support the Movies pass, and advise them accordingly. (I’m a big fan of the NowTV Stick, but ‘other devices are available’).
But it’s fascinating, and a real feather in YouView’s cap, that the viewing experience is so seamless that users don’t need to distinguish between box and TV, and many don’t seem to.
I’m not sure, by the way, if the support issue is going to get better, or worsen, when some boxes do start supporting the whole of NowTV, as we will now have to differentiate between those that do and those that don’t.
But I lean towards improve, as many people will then simply not experience the difficulty; and those that do are likely to be retail purchasers, for whom the distinction between TV and YouView box is more informed by the separate purchase they had to make
Supporting YouView on Sony TVs is like nailing jelly to a herd of cats
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BTs YouView is believed to be shortly getting the full suite of Now TVs channels, including for the first time Sky Atlantic, which is no doubt part of the reciprocal deal for Sky for the first time getting wholesale access to BT Sport.
Personally I can't see an issue with BTs service expanding as TalkTalk has had Now TV for many years without impacting on the retail experience and I don't see that changing. As there have always been those that do and those that don't, only going forward that will shortly include BT.
And no, it won’t impact on the Retail experience, except insofar as Retail users querying with NowTV why they haven’t got Entertainment or Sport, but not necessarily identifying themselves as Retail users (or as above, perhaps not even as YouView users) will shortly have to get a complicated spiel about which YouView boxes have full NowTV and which don’t, and it’s box-based not ISP-based, yada yada yada.... So it might impact in that way.
Also, it was a bit odd you singling out Sky Atlantic as a channel available for the first time. Is that because Sky Atlantic looms large in your life and/or you think it looms large in ours, but (say) Sky Arts doesn’t? Because all the NowTV Entertainment channels will be available for the first time on YouView, I think, not just Sky Atlantic.
You are both correct in that talktalk only had movies via NowTV BUT they have had the entertainment channels available as a boost option for years.
But I can see that when someone is thinking ‘Hmm, I’d like some Sky Entertainment channels’, they are not going to switch to TalkTalk as their ISP, get a YouView box and buy boosts; they are going to get a NowTV Stick instead. And even TalkTalk YouView customers might do this anyway rather than buy boosts, as most of the good stuff is on Sky Atlantic.
I can see though, that for a lot of people it seems it would greatly help to cut down on the number of remotes they have to use, and/or to have NowTV Entertainment results included in the rubbish YouView Search.