Can't connect app to box
I've successfully used the YouView app on my HTC One A9s mobile for 2 years, sending record requests & viewing my recorded programmes. I changed my mobile last week, to an HTC U12 Life, and having installed the app, it won't connect to my box. The box shows that it is connected to my router & the internet (via an Ethernet cable) & my mobile is also connected to my router (though the last 2 digits of the IP address are different). The app just shows that my box can't be found, though switched on & working in the same room. I've tried many times over the last 2 weeks with no success. What do I do?