TV Players

None of my tv players work except iplayer, ITV channel 4 & 5 all play the adverts but then do not play the programmes
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  • SarahSarah Member Posts: 1,812 admin
    Hi @AndyHewitt
    Welcome to the forum :) 
    We think this seems to happen when you have not ticked all the boxes during set up in regards to the privacy policy on the Sony TVs. We would suggest performing a factory reset on the TV and going through the set up again ensuring you've checked through all the set up info and ticked the privacy policy boxes. 
    Let us know how you get on.
    Thanks,
    Sarah
  • AndyHewittAndyHewitt Member Posts: 2
    yes this worked. Thank you for your advice
  • cvselmancvselman Member Posts: 2
    I have the same problem. I have done a hard reset of TV and still not working. ITV hub and All4 were working fine for the last few years, This has happened in just the last couple of weeks. I've done nothing to the TV except accept an update from Sony. As far as I'm concerned the last update from Sony has screwed it up. Wish I'd bought any other brand. Sony are not interested in helping. Each time I get through to the helpdesk they insist on taking me through a full reset and each time it doesn't work! Losing the will to live here.
  • redchizredchiz Member, Super User Posts: 5,433 ✭✭✭
    @cvselman
    Is it a Sony TV with YouView? 
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