Failed recordings

Half of my scheduled recordings are failing to record. This is happening over all channels at any time of day. I have just received a new you view box but it is still happening. Any ideas?  Also does anyone know why Talktalk has to “wake up “ every day when I press the red button on the remote control.  It never did that with my previous box. Any help would be appreciated thanks.

Comments

  • John LJohn L Posts: 305Member
    Good morning bobbysgirl,
    Welcome to the forum.
    Have you explored the settings menus? If you look under standby settings (follow this link for instructions):
    https://support.youview.com/youview-box/box-and-remote/using-smart-standby/
    You hopefully will be able to set the box as you want it. Your box probably is set for energy/smart mode to save electricity during night. It can be adjusted or even turned off.

    If you still have problems, then you may need to reset your box & explore further. More info can be found if you type in the search bar above: eg "maintenance mode".  Please let the forum know how you get on. John L


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