Missing app channels

andyuk51andyuk51 Member Posts: 5 ✭
in Community
You view box has PBS and Forces TV on its channel list and fully updated. But the youview app is missing these two channels. Tried disconnecting from the box and reconnecting but it has made no difference. Maybe there maybe more channels missing I haven't checked them all just the ones I regularly use. Anybody any ideas? 
Tagged:

Comments

  • SarahSarah Member Posts: 1,812 admin
    Hi @andyuk51
    Welcome to the forum :) 
    Can you please try rebooting your phone and the YouView box? To reboot the box, you need to press and hold the power button on the front or top of the box for about 8 seconds. 
    Thanks,
    Sarah
  • andyuk51andyuk51 Member Posts: 5 ✭
    Thanks. Tried them no difference as yet. 
  • SarahSarah Member Posts: 1,812 admin
    Thanks for letting us know Andy. How long has it been like this for? Sometimes when there's been channel changes it can take a day or so to sync back up so that all the channels are available. 
    Let us know if this changes over the next day or so :) 
    Thanks,
    Sarah
  • andyuk51andyuk51 Member Posts: 5 ✭
    I only noticed this week about 3 days at the moment. 
  • andyuk51andyuk51 Member Posts: 5 ✭
    I can now include.. now 80s and together TV +1.. missing from the app list but are on the youview box. 
  • andyuk51andyuk51 Member Posts: 5 ✭
    Now appeared as if by magic. 

Sign In or Register to comment.