Difficulty resuming watching catch-up after adverts

OsborneOsborne Posts: 1Member
We have difficulty resuming watching catch up programs after the ending of adverts some times we succeed other times we give up in frustration. It allows you in to watch first part of the program then makes it difficult to resume watching even after pressing the large "resume" on the right hand side

Comments

  • John LJohn L Posts: 305Member
    Hi Osborne,
    Welcome to the forum. When you mention "resume", do you try & fast forward to the next block of the programme? Maybe the App gets "confused". I know ITV for example won't let you go further until adverts are watched. Sometimes it even crashes & when you retry you have to start all over again! I know it's a real pain, unless you want to fork out more for non advert content. John L

  • SarahSarah Posts: 1,348Administrator admin
    Hi @Osborne
    Welcome to the forum :) 
    Can you please let us know if you are experiencing this issue on a YouView box or on a Sony TV which uses YouView? It'd also be useful to know which apps this happens on. 
    Thanks,
    Sarah
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